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Duval Ford

Jacksonville, FL

4.9
1,954 Reviews

1616 Cassat Ave

Jacksonville, FL

32210

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1,954 Reviews of Duval Ford

March 11, 2026

Leighton made the finding and buying process fast and easy. Helped us find the perfect truck for our son. More

by Micah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernal , Leighton Brown
Mar 11, 2026 -

Duval Ford responded

Thanks for sharing your 5 star buying experience with Leighton and the team at Duval Ford. Know your son will love his truck.

March 10, 2026

Craig was great and on time with everything. Call me soon as the vehicle was ready. More

by Wlusk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Mar 11, 2026 -

Duval Ford responded

Clear communications is key to the Duval Ford Service First promise. Thanks Wlusk for sharing your 5 stars with Craig and Duval Ford.

March 09, 2026

They did a great job as usual. I always get great service when I go there for maintenance on my vehicle. More

by armand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
Mar 11, 2026 -

Duval Ford responded

Duval Ford appreciates your continued business and 5 stars armand.

March 08, 2026

DUVAL FORD Never Disappoints! Service is always exceptional, timely, fairly priced, completed without incident! the a few weeks back I bumped the side of the garage door frame and More

by Beth Rudd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde, Tino Lebron Jr.
Mar 11, 2026 -

Duval Ford responded

Great to hear Duval Ford, Richard and Will were able to help with your unfortunate issues with your Ford Edge. Thanks for sharing your 5 stars Beth.

March 07, 2026

Chris Hanson was the gentleman that helped me. He was amazing. He got me in on an oil change even though schedule on the Ford Pass didn’t work. It was done within a hour. Communication was great a More

by jasongambill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hanson
Mar 11, 2026 -

Duval Ford responded

You've experienced the Duval Difference jasongambill. Duval Ford focuses on clear communications and great time management to provide exceptional customer service.

March 04, 2026

Absolutely amazing experience,Christian was my sales advisor and he found the perfect truck for my needs. More

by mattypigs1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian
Mar 05, 2026 -

Duval Ford responded

Thanks mattypigs1 for sharing your 5 star truck buying experience with Christian and the entire Duval Ford sales team.

March 03, 2026

Leighton was first class! He did an amazing job getting me the right truck! I highly recommend giving him a call! More

by Gregbrown1106
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leighton Brown
Mar 05, 2026 -

Duval Ford responded

Duval Ford appreciates your 5 star recommendation for Leighton Gregbrown1106.

March 01, 2026

The tech was very thorough and answered my many questions. I am very pleased with mobile service provided by Ford. So convenient!! More

by Stekarjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
Mar 05, 2026 -

Duval Ford responded

Love to hear from 5 star Duval Ford Mobile Service experiences. Thanks Stekarjo.

February 27, 2026

William along with all the other staff provided excellent service while my F-150 went through a total engine reseal. Thank you again! More

by Melperez01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William provided 5-star service
Mar 05, 2026 -

Duval Ford responded

Duval Ford appreciates your 5 star recognition for the entire Duval Ford service team during your Ford F-150 service Melperez01.

Mar 05, 2026 -

Melperez01 responded

Excellent service was provided by William and his team!

February 26, 2026

The smoothest vehicle purchase I’ve made yet. Low pressure, great atmosphere, fair pricing. Leighton Brown was great to work with and remained patient and professional from start to finish and ha More

by christopher.koon311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leighton Brown
Mar 05, 2026 -

Duval Ford responded

The Duval Ford sales team makes the car buying experience real fair, real fast and real friendly. Thank you christopher.koon311.