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Duval Ford

Jacksonville, FL

4.9
1,954 Reviews

1616 Cassat Ave

Jacksonville, FL

32210

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1,954 Reviews of Duval Ford

February 22, 2023

I had a bad experience at the dealership detail shop and Duval Ford was quick to correct the problem. I was setup with an at home detail service which did an outstanding job. I’m happy that Duval Ford went More

by Kidvegas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
Feb 24, 2023 -

Duval Ford responded

Issues may happen, what is more important is how you handle the issue. Thanks for sharing your 5 star experience with Duval Ford making things right for you Kidvegas.

February 22, 2023

The most outstanding costumer service from Oscar Dominguez and all staff members within the Dealership. More

by Juan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Dominguez
Feb 22, 2023 -

Duval Ford responded

Thanks Juan for highlighting the 5 star experience you had with Oscar and the entire sales team at Duval Ford. Our Service First promise focuses on stellar customer service.

February 18, 2023

I just completed my third vehicle purchase with Duval Ford. When i decided to trade vehicles, my first choice was to contact Alden Davis for assistance. He was very professional and worked hard to find t More

by masterlamoureux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alden Davis in sales, Sean Pimental in service and Lionel in finance
Feb 20, 2023 -

Duval Ford responded

Duval Ford is honored to earn your 5 star feedback masterlamoureux. Alden, Lionel and Sean are great representatives for our Service First promise. Thank you for choosing Duval Ford for all your vehicle needs.

Feb 20, 2023 -

masterlamoureux responded

The comments I made are well deserved and earned. thank you

February 10, 2023

The service team at Duval Ford Commercial Solutions have hit another home run! My service was done on time and at the quoted price. I am glad they have my back. Thank you all, so very much. I will be back. More

by Pops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Davis, Chris Pace
Feb 13, 2023 -

Duval Ford responded

The Duval Commercial Vehicle Solutions team is an integral part of the success of Duval Ford's service reputation. Thanks Pops for sharing your 5 star experience.

February 05, 2023

Oscar was so kind and made the experience stress free. Would recommend him for those looking. More

by Morganjohnson0819
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar
Feb 06, 2023 -

Duval Ford responded

Thanks Morganjohnson0819 for the 5 star recommendation for Oscar and the Duval Ford sales process - the Duval Real Deal - we make it real fair, real fast and real friendly.

January 30, 2023

I was treated as though I was the only customer in the service department and they took exceptional care of my vehicle. The service representative(s) were courteous and professional. Keep up the excelle More

by vignola, david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
Jan 30, 2023 -

Duval Ford responded

The Duval Ford Service First promise focuses on customer satisfaction and clear communications. Thanks David for the 5 star review.

January 27, 2023

Great experience! Alden Davis was very patient with me as I was in the dealership ~ 2/week to track my order! More

by jwood32205
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alden Davis (5 stars!!), Jose Negron
Jan 27, 2023 -

Duval Ford responded

Duval Ford makes a difference with every car buying experience. Thanks jwood32205 for your 5 star feedback for Alden and the entire sales team.

January 21, 2023

We drove from out of state to purchase a used auto. The service was impeccable. Our salesman, Tino, was very accommodating and easy to work with. I would highly recommend! More

by MidGA buyer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tino, Tino Lebron Jr.
Jan 23, 2023 -

Duval Ford responded

Thanks MidGA buyer for making the trip to Duval Ford for your recent purchase. We appreciate your 5 star confidence in Tino and our entire sales team.

January 19, 2023

Being a newbie in purchasing, they were very helpful and informative. Helped me very much throughout the whole process. Highly recommended More

by Rarebreed322
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar , Prime Response
Jan 20, 2023 -

Duval Ford responded

Glad to hear the sales team at Duval Ford helped you with a 5 star first time buyer experience Rarebreed322. The Duval Real Deal makes every car buying experience real fair, real fast and real friendly.

January 13, 2023

Great customer service! Jaun Vicioso is the man!!!!! Very good Dealership Highly Recommend They will take care of you More

by drizzymarley12
Recommend Dealer
Yes
Employees Worked With
juan .vicioso
Jan 13, 2023 -

Duval Ford responded

Duval Ford appreciates you sharing your 5 star experience.

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