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Duval Ford

Jacksonville, FL

4.9
1,954 Reviews
Call Dealership (904) 387-6541
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1616 Cassat Ave

Jacksonville, FL

32210

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1,954 Reviews of Duval Ford

October 28, 2022

Susan and Jose made it a enjoyable experience, great place to buy. I have bought many from Duval and will buy any future vehicles there also. More

by Russ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Moore
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Oct 31, 2022 -

Duval Ford responded

Duval Ford is honored to be your dealership of choice Russ, we appreciate your repeat business.

October 28, 2022

Dealing is easy in this car dealership and documents that were needed was provided fast. More

by Lalzie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vicioso
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Oct 31, 2022 -

Duval Ford responded

The Duval Difference at Duval ford makes a real fair, real fast and real friendly car buying experience. Thanks Lalzie for the 5 star recognition.

October 17, 2022

As always, Duval Ford did a great job servicing my vehicle in a professional and timely manner. More

by Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Loque
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Oct 18, 2022 -

Duval Ford responded

Thanks Jr for recognizing Duval Ford's customer service and time management with 5 stars.

October 12, 2022

Mark Meade was fantastic. Went above and beyond in getting my warranty work done so I could drive my truck on vacation. Everyone does a great job there. Thank you More

by sbowman792
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Meade , John Rohde
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Oct 14, 2022 -

Duval Ford responded

Thanks sbowman792 for sharing your 5 star experience with Mark and Duval Ford. Happy to hear your warranty work was done quickly to get you on vacation.

October 08, 2022

Best in the business! Simply easy and no hassle experience. You couldn’t ask for a better car buying experience. 10/10 recommend Duval Ford for all your car buying needs. More

by Jennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alden Davis, Daniel Harris
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Oct 10, 2022 -

Duval Ford responded

Thanks for sharing your 10/10 experience with Duval Ford Jennifer. Our upfront pricing and commission-free sales team, remove any need for haggling.

October 01, 2022

Thanks so much for getting me back on the road and for performing the service so quickly. More

by clay.hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark , John Rohde
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Oct 03, 2022 -

Duval Ford responded

Duval Ford appreciates your business clay.hall. Our Service First promise includes superior time management.

September 25, 2022

My service was phenomenal! !! Had my Ruby done in 45 mins, and so courteous and professional! She was clean, oil life reset, and ready for my trip to Ocala! More

by shinymouse1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My maintenance Rep
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Sep 26, 2022 -

Duval Ford responded

Glad our team at Duval Ford could take care of your vehicle in a timely fashion to get you out the door and on the way to Ocala shinymouse1.

September 24, 2022

Every one was awesome. No high pressure sales. Was out in approximately 2.5 hours. More

by Jlrbbns1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Delgado
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Sep 26, 2022 -

Duval Ford responded

Thanks Jlrbbns1 for selecting Duval Ford as your dealership of choice for your recent car purchase.

September 22, 2022

When I made the appointment I was told it would take all day for the repairs, when I got to the dealer he said 1-1/2 hours. It only took 30 minutes. Good Job. More

by cst1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
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Sep 23, 2022 -

Duval Ford responded

A very nice surprise - our Service First promise at Duval Ford means your receive an honest experience with great communications and time management. Thanks cst1951 for sharing you 5 star experience.

September 09, 2022

My advisor was awesome and kept me informed through the process. Experience pays off with customers! More

by flyboi757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Bafani
Report | Print
Sep 12, 2022 -

Duval Ford responded

Thanks flyboi757 for sharing your 5 star experience with Allison. Duval Ford provides continuing education courses for our entire team so every one stays well informed on the latest news, trends and processes.

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