Back

Duval Ford

Jacksonville, FL

4.9
1,954 Reviews

1616 Cassat Ave

Jacksonville, FL

32210

Directions

By Type

1,954 Reviews of Duval Ford

February 09, 2026

Almost blew a sale but came through in the end. I purchased a new 2025 leftover Bronco. The sale was jeopardized by not telling me up front the vehicle was being used as a demo vehicle which was no More

by abell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Garcia, Rodney Cunanan
Feb 25, 2026 -

Duval Ford responded

Glad to hear the Duval Ford sales team worked with you abell to get you in your 2025 Ford Bronco.

February 08, 2026

This was my first time buying a vehicle and Kathleen and Tim made the process so smooth and painless. the energy of these two were great and i absolutely recommend the both of them !!! More

by adelina120406
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim !!, Kathleen Pacheco
Feb 13, 2026 -

Duval Ford responded

Thanks adelina120406 for sharing your 5 star experience with Kathleen, Tim and the Duval Ford sales team - we make car buying real fair, real fast and real friendly.

February 06, 2026

Very professional and a pleasure to work with would definitely recommend; awesome team five stars More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Garcia , Kathleen Pacheco
Feb 13, 2026 -

Duval Ford responded

Thanks Jay for the 5 star feedback for the Duval Ford sales team.

February 06, 2026

Kathleen was a pleasure to work with when purchasing my car. She was very professional, knowledgeable and super friendly! If you are looking to purchase a car it will be well worth meeting her! Garrett More

by Putalamich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathleen Pacheco
Feb 13, 2026 -

Duval Ford responded

Duval Ford appreciates your 5 star recognition for Kathleen and your car buying experience.

February 06, 2026

I had a great purchasing experience with Luisa and Kathleen. The desk and finance managers were easy to deal with as well. Overall the (used) Mach 1 was in great condition and priced accordingly. More

by aaronsellsrealestate904
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathleen Pacheco, Luisa Valderrama
Feb 13, 2026 -

Duval Ford responded

Duval Ford thanks you for sharing your 5 star car buying experience aaronsellsrealestate904.

February 05, 2026

Will as a pleasure to work with. He kept me informed as the work progressed. More

by andybuist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Edge
Feb 06, 2026 -

Duval Ford responded

Clear communications are key to the Duval Service First promise. Thanks andybuist for the 5 star recognition for Will and the entire Duval Ford service team.

February 05, 2026

Pleased with the vehicle and service thanks for the upgraded truck with good tires and plenty of features More

by GradyThomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Lebron Jr., Joel Studivant, Oscar Dominguez
Feb 06, 2026 -

Duval Ford responded

Thanks GradyThomas for the 5 star recognition for the Duval Ford sales team. Enjoy your truck upgrade.

February 05, 2026

Doing business with Tino, is doing business with family, he always goes above and beyond. Hands down best in the business. More

by Manuel Garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Lebron Jr.
Feb 06, 2026 -

Duval Ford responded

Duval Ford appreciates your 5 star salute Manuel for Tino and our entire sales team.

February 05, 2026

The sales experience was excellent. Mr. Davis was very helpful and efficient. Management was cordial and appreciative. The dealership was very busy so the finance manager helped process More

by williamroelle089
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Garcia, Leighton Brown, Maurice Davis
Feb 06, 2026 -

Duval Ford responded

Duval Ford strives every day to provide 100% customer satisfaction. Thanks williamroelle089 for the 5 star recognition for Maurice and the rest of the sales team.

February 05, 2026

Jon and Tim were excellent to work with. The service was very professional and respectful. More

by deanoc65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Benfield
Feb 06, 2026 -

Duval Ford responded

Duval Ford thanks you deanoc65 for the 5 star recognition of Jon and Tim's excellent customer service during your recent vehicle purchase.

...
5
...