Duval Ford

Quality Care I appreciate everything that this dealership did. John went above and beyond and even though things took a little bit longer then expected he made sur I appreciate everything that this dealership did. John went above and beyond and even though things took a little bit longer then expected he made sure all my needs were taken care of. I appreciate the staff at Duval Ford for taking care of my vehicle. More

Awesome My experienceswith Duval Ford was awesome! I love doing business with Warren Hart! I will always come to Duval Ford to purchases a car. Thank you Duv My experienceswith Duval Ford was awesome! I love doing business with Warren Hart! I will always come to Duval Ford to purchases a car. Thank you Duval Ford for mu 2018 Ford Fusion! More

Best dealer service department I've been to Had the best experience I've had servicing my vehicle at a dealership. Went in for a recalled fuel pump and pilot change on my Ford Flex EcoBoost. Sch Had the best experience I've had servicing my vehicle at a dealership. Went in for a recalled fuel pump and pilot change on my Ford Flex EcoBoost. Schedule was done quickly. They had the parts in stock and ready to go. Staff was friendly, and my favorite thing is they did a full walk around inspection inside and out. They looked for any scratches, dents or damage as well as any missing pieces and did itemization of anything I had in the vehicle. That put my mind at ease, because I knew if anything came up missing or damaged that they had a record showing it was either there or not previously. Never had a dealership do that before. I just purchased this vehicle from out of state, but will only be servicing it here. Thanks! More

Satisfied Customer Great Customer service from entire staff, Warren Hart . Very friendly atmosphere. The entire staff greeted me with a smile . The new facility is very Great Customer service from entire staff, Warren Hart . Very friendly atmosphere. The entire staff greeted me with a smile . The new facility is very nice and gives you a warm feeling More

Online review to buying my new Ford Edge It was a pleasure to come to your dealership and meet these wonderful men that helped me make a decision on my new Ford Edge. From the moment meeting It was a pleasure to come to your dealership and meet these wonderful men that helped me make a decision on my new Ford Edge. From the moment meeting them I felt as easy and was reassured that I was important to them. That is what sold me on this dealership. More

What I expected After a disastrous phone call run around with service I called and complained about making a 22 minute call to get an appointment and didn’t. When som After a disastrous phone call run around with service I called and complained about making a 22 minute call to get an appointment and didn’t. When someone called me back to fix the problem all with the visit went as I would have expected. Staff up front are courteous and professional More

Fantastic Service, and done WELL. As a longtime Ford customer, I've been having a lot of trouble with my 2015 Focus. Duval Ford gladly took my car in from a tow without any appointment As a longtime Ford customer, I've been having a lot of trouble with my 2015 Focus. Duval Ford gladly took my car in from a tow without any appointment and Brad called me immediately for more information and after a few days they did all of the needed work under warranty even though my car just hit over the warranty mileage! I've never been more impressed with the professionalism and the care that the service advisors showed me. I can't remember the name of the advisor that helped me the day I came to pick up my car but she was also fantastic. They made me feel at home and at ease about the situation. I will be coming back to Duval for any future services or purchases I make. SO impressed! More

Treated me like their only customer Excellent service. Didn’t take much of my time. Pleasant waiting area. When my service was complete, Casey walked with me to to my truck and noted the Excellent service. Didn’t take much of my time. Pleasant waiting area. When my service was complete, Casey walked with me to to my truck and noted the wash had not been done. She had it done in a few minutes. More

My first vehicle purchase I would like to say Alden Davis was extremely helpful and knowlegable. Made my first truck purchase very simple and easy. I will definitely be back fo I would like to say Alden Davis was extremely helpful and knowlegable. Made my first truck purchase very simple and easy. I will definitely be back for my next truck purchase! More

Great Experience! Salesman David Gunny Moore was excellent, found us what we were looking for, wound up with a slightly used 2017 Ford F150. I would recommend Gunny and Salesman David Gunny Moore was excellent, found us what we were looking for, wound up with a slightly used 2017 Ford F150. I would recommend Gunny and Duval Dealership. More