Duval Ford
Jacksonville, FL
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1,955 Reviews of Duval Ford
Quick Lane Service I took my 2010 Ford F1 50 in for a quick Lane oil change, I was greeted very promptly by service advisors everything was handled efficiently effectiv I took my 2010 Ford F1 50 in for a quick Lane oil change, I was greeted very promptly by service advisors everything was handled efficiently effectively and quick, Ryan Yoder the service technician that went over my vehicle was very thorough and did an excellent job as did the service advisors and everyone involved in the process of servicing my truck, I was heading out of town and they gave me total peace of mind to know that I left with the truck being thoroughly checked out, had no problems no issues at all on the trip that I took. I would definitely recommend Duval Ford for Quick lane service. Customer Viewpoint More
Excellent Experience We have been car shopping for a few months. We were not impressed wth other dealerships we visited. When we entered the showroom, Frederick greeted us We have been car shopping for a few months. We were not impressed wth other dealerships we visited. When we entered the showroom, Frederick greeted us immediately and asked the purpose of our visit and insured us that he could be of help. We told him what we had liked at on the lot and he immediately began searching for what we wanted in, hopefully, our new vehicle. Within an hour, we had found what we wanted in a new vehicle and Frederick, “sealed the deal.” He introduced us to Randy in the finance department and in another 20 minutes we had a new car! Excellent experience overall and in the mid to late fall, we are planning to return to hopefully buy a truck for my husband.😊 More
Great customer service Alden Davis was a pleasure to deal with. Alden also delivered our vehicle to us in Gainesville. I believe Alden is an asset to Duval Ford. Alden Davis was a pleasure to deal with. Alden also delivered our vehicle to us in Gainesville. I believe Alden is an asset to Duval Ford. More
Warranty repair The dealership I purchased my truck from basically made me a low priority even though I drive an expensive F250. After becoming extremely unhappy, I The dealership I purchased my truck from basically made me a low priority even though I drive an expensive F250. After becoming extremely unhappy, I contacted Duval Ford and spoke to Mr. Brad Gardner. He quickly made my appointment. Upon my arrival to the dealership, he reviewed what had been done by the other dealer. He called me right after the initial evaluation by their tech, and kept me updated along the way. The service was completed with the utmost attention to detail, I was treated extremely well, and my truck was returned to me nicely washed. Brad Gardner and the service department proved I went to the right place, and earned my future business with Duval Ford. More
Ford Fusion Recall. Let me start off by saying Eric Rakers is one of a kind. He made the experience very professional and memorable. Thank you! A+ LJ Let me start off by saying Eric Rakers is one of a kind. He made the experience very professional and memorable. Thank you! A+ LJ More
QuickLane Casey was great in assisting me with getting an oil change for my vehicle. I was greeted quickly and was able to leave soon after with my vehicle fini Casey was great in assisting me with getting an oil change for my vehicle. I was greeted quickly and was able to leave soon after with my vehicle finished and ready to go. More
Wonderful They was very helpful did not try to sale thing I did not need work very good with me to get it finance I give all of them an A plus for service They was very helpful did not try to sale thing I did not need work very good with me to get it finance I give all of them an A plus for service More
Great service. John Rhode is always a very professional and informative service writer. He makes my trips to the service dept. very enjoyable. Never have to anticipa John Rhode is always a very professional and informative service writer. He makes my trips to the service dept. very enjoyable. Never have to anticipate over charges. More
Excellent! I went to Duval Ford to look into purchasing my first new vehicle. We were greeted by David "Gunny" Moore and it was fantastic from there. Gunny was I went to Duval Ford to look into purchasing my first new vehicle. We were greeted by David "Gunny" Moore and it was fantastic from there. Gunny was very helpful, knowledgeable and honest. We looked at purchasing an Explorer, thought about it for a day and ran back to take the excellent deal we were offered. I love my new Explorer and would definitely recommend Duval Ford and David Moore for your car buying needs. More
45000 mile service Facility is clean, service outstanding.was a bit pricey but I have f250 diesel.Michael Foresto was the advisor and did an excellent job.would recommen Facility is clean, service outstanding.was a bit pricey but I have f250 diesel.Michael Foresto was the advisor and did an excellent job.would recommend to friends More












