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Dwayne Lane's Arlington Chevrolet
Arlington, WA
43 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 43 reviews
December 14, 2022
Incredible sales staff, Chris Brookhyser was the most knowledgeable salesman I’ve had the pleasure of working with. He had the answer to every question I had about the vehicle. knowledgeable salesman I’ve had the pleasure of working with. He had the answer to every question I had about the vehicle. More
by Morgan Maurer
Employees Worked With
Chris Brookhyser
Helpful July 17, 2022
Before retirement, one of my jobs was working in advertising & Customer Service ... so I confess I'm a 'jaded person' when it comes to sales. What an incredible experience! Our Rep Riley Neumann w advertising & Customer Service ... so I confess I'm a 'jaded person' when it comes to sales. What an incredible experience! Our Rep Riley Neumann was INCREDIBLE. DAYS of graciously answering our million questions online, in text & on the phone (we were calling from Canada). ~ What totally sold us on this dealership was Riley's Colour Board of Fame ... pictures that customer kids had done for him. With a display like that in a business ... the company had to have a heart, & Riley proved it. The car we bought spoke for itself ... Dwayne Lanes totally restored my faith in mankind & proved that not all car dealerships are the same. Ask for Riley, purchase with confidence. More
by Anna Bird
Employees Worked With
Riley & Susan in Finance
April 29, 2022
Andrew Smith gave us great customer service and Susan was extremely helpful with the paperwork... over excellent job. Shiut to Matt also extremely helpful with the paperwork... over excellent job. Shiut to Matt also More
by Laniregan88
Employees Worked With
Andrew Smith, Susan and Matt
April 05, 2022
This service department is wonderful to deal with! Jason kept me informed about my car and Spencer was terrific taking me home after drop off and picking me up to get me back to pick up my car. Jason kept me informed about my car and Spencer was terrific taking me home after drop off and picking me up to get me back to pick up my car. More
by mhskp
Employees Worked With
Jason (and driver Spencer)
February 02, 2022
Bought a car here because it was close to my house and convenient. I also purchased the service plan and the car care plan so I wouldn't have to worry about repairs. Made an online appointment when the en convenient. I also purchased the service plan and the car care plan so I wouldn't have to worry about repairs. Made an online appointment when the engine light came on in my Jeep. Had to wait about 6 days so was driving around. Get to the dealership and am told that they don't work on Jeeps there. That would be fine apart from the fact that not one person told me this during the purchasing process and I stated that I bought from them because it was close to my house. Now i have to go to Everett to get the repairs. Not a happy camper. More
by rebecca.conner58
Employees Worked With
Drew and the guy from financing.
October 29, 2021
Salesman Robert was great to deal with. There was a slight miscommunication with the maintenance scheduled to be done on the truck I purchased. The manager made contact with me and we got everything w slight miscommunication with the maintenance scheduled to be done on the truck I purchased. The manager made contact with me and we got everything worked out. This is a great dealership that I will recommend to others and I look forward to dealing with them again if I purchase other vehicles in the future. More
by Daniel.gabbard51
Employees Worked With
Robert
January 30, 2021
" I've purchased three cars from you guys. Kyle Norton has been my sales guy throughout and I just wanted to say, I am not the easiest customer and usually sales people rub me wrong, but Kyle has been awe has been my sales guy throughout and I just wanted to say, I am not the easiest customer and usually sales people rub me wrong, but Kyle has been awesome. He answers the phone and emails fast and he takes care of stuff right away. He is an excellent person. Marc and Kelli " More
by CCJ
Employees Worked With
Kyle Norton
January 19, 2021
One of the best experiences I've had with a dealer. Go see Riley Neumann if you're in the market for a vehicle! He was super cool down to earth guy and answered all my questions (and I had a few). Got a g see Riley Neumann if you're in the market for a vehicle! He was super cool down to earth guy and answered all my questions (and I had a few). Got a great deal on a great car. More
by Stormyslightning
Employees Worked With
Riley Neumann
