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Dwayne Lane's Chrysler Jeep Dodge

Everett, WA

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Reviews
Vehicles
4.5
370 Reviews
Call Dealership (425) 405-7386

10515 Evergreen Way

Everett, WA

98204

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Showing 370 reviews

April 30, 2024

Express service is outstanding. Jameson does a great job. He's personable, committed and always has a smile on his face. More

by TLC
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jameson
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April 29, 2024

Service is performed as estimated and timely. Clean and quiet waiting room. Service review is explained well Friendly. More

by Wmmgoodman
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Recommend Dealer
Yes
Employees Worked With
Unsure
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April 27, 2024

Worked with Eric in Servuce and he was very professional and very personable. I would recommend Eric. More

by vslotus
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Recommend Dealer
Yes
Employees Worked With
ERIC B
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April 26, 2024

With a 2021 Ram 1500 truck I don’t trust just anyone working on it. Dwayne Lane has proven I can trust the work being done. Not only on my truck but my 2010 RAV4 also. More

by Slupchurch
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Recommend Dealer
Yes
Employees Worked With
Erik and Mario
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April 24, 2024

Competent, knowledgable and courteous service advisors. Prompt and desired service work. Available free shuttle service. More

by kbbmtndoc
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Recommend Dealer
Yes
Employees Worked With
Eric, Jordan
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April 22, 2024

Work quality is professional and thorough. Service writer covers all warranty issues and explains work completed. Is quite busy at times, so don't expect drive up service. More

by 21 Ram Ltd
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Recommend Dealer
Yes
Employees Worked With
Unsure
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April 22, 2024

Very friendly and helpful with the maintenance for my car. Will be back for more repairs More

by cindie86
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Recommend Dealer
Yes
Employees Worked With
Don't remember
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April 21, 2024

Friendly & helpful service, took 20 minutes in line to start check in, price of repairs was higher than expected, staff was willing to work with me to prioritize repairs. More

by smack.regions_0l
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
New two weeks ago from VW
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April 19, 2024

They did a good job with the oil change. I also bought my 2018 Jeep Renegade from them in January did an awesome job with that. However this time I didn't notice they were short-handed. They More

by SEAGAL
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Recommend Dealer
Yes
Employees Worked With
The guy who checks us in is great!Jerome I think was his name. He deserves a raise!
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April 18, 2024

I felt like I was being taken advantage of because I am a woman. The associate was nice but didn’t have a clear understanding of what I needed and couldn’t answer my questions. I parking lot was only way in More

by Juliegrimes88
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jameson
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Apr 19, 2024 -

Dwayne Lane's Chrysler Jeep Dodge responded

Thank you for sharing your feedback with us. We're disappointed that your recent visit did not meet your expectations. Please accept our sincerest apologies for any misunderstanding or inconvenience you experienced while with us. We strive to provide clear and helpful assistance to all our customers, and we regret if we fell short in this instance. Your comments are valuable to us, and we'll use them to improve our services moving forward. Regarding the parking lot, we understand the importance of safety and will assess the situation promptly. If you'd like to discuss your concerns further or if there's anything else we can do to assist you, please contact us directly.

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