Dwayne Lane's Chrysler Jeep Dodge

Service was efficient in checking out my recall on my jeep and getting me on my way jeep and getting me on my way More

Riley in sales and Leslie in finance were wonderful . They helped me get the car of my dreams after I was in a terrible car accident. They helped me get the car of my dreams after I was in a terrible car accident. More

I drove up to the Quick Oil Change and was greeted and checked in very efficiently. checked in very efficiently. More

Good customer service. Good service advisor. Easy to understand and very polite guy.. keep up the good work Good service advisor. Easy to understand and very polite guy.. keep up the good work More

Staff is helpful with answering our questions and is upfront in explaining costs. Switched from another dealership due to this upfront in explaining costs. Switched from another dealership due to this More

The service is always great and the people are friendly and helpful. The time given for completion of job is consistent to estimated time grouted. and helpful. The time given for completion of job is consistent to estimated time grouted. More

I brought in my 2012 Ram 3500 for a recall notice for the lug nuts and studs. My truck had a #5 injector code so I had the truck towed in for the recall repairs and to check the injector issue. I spoke to lug nuts and studs. My truck had a #5 injector code so I had the truck towed in for the recall repairs and to check the injector issue. I spoke to Penny who was very helpful and gave specific instructions NOT to start the truck before they check the injector issue. The morning that my truck was delivered to Dwayne lanes I emailed, called and left messages and chatted online with them to confirm that they truck was NOT be run but inspected first and I was willing to pay the $175 Inspection fee. I did not hear back so I called again at 10 AM and Penny answered the phone and when I asked if they had a chance to look at my truck she handed the phone to Mike the head mechanic who told me that they had the truck running for a while but then it died and they couldn’t get it started again and that they couldn’t even turn the engine manually that is was seized. When I mentioned my instructions not to run it because I knew there was an injector issue he dismissed me completely telling me that my 6.7 diesel, which only had 175,000 miles and was pristinely maintained, was old and not worth replacing the motor because it was too old. I have reached out to the service manager Mario Lopez several times for resolution and even offered to buy a truck from them if they can take some responsibility for the engine that is now destroyed. I own several moving and storage companies and own 5 Rams. Always dealt with Lynwood dodge who were great but Dwayane lanes has completely dismissed their actions and they still have my truck after 5 months and will not respond. This truck is my lively hood and I am incredibly disappointed. I Guess legal action is my only recourse. Do not use this company More

My favorite service advisor, Jamison, is flawless from start to finish! From the moment he greets me at my Jeep until report hand off. He is very knowledgeable and completely professional! start to finish! From the moment he greets me at my Jeep until report hand off. He is very knowledgeable and completely professional! More

Mario was on it and figured out the problem Prior serviceman that know longer there gave me a headache with rear window wiper that was not fixed for last 8 months. Mario is a pro and knows how to g serviceman that know longer there gave me a headache with rear window wiper that was not fixed for last 8 months. Mario is a pro and knows how to get the job done and gave me a deal of what was fixed! Excellent service! More

Jordan is always friendly, helpful and a pleasure to do business with. My warranty repairs were completed promptly. business with. My warranty repairs were completed promptly. More