![](https://www.dealerrater.com/ncdn/s/11.20240528.717/Graphics/icons/close-x-orange.png)
Dwayne Lane's Chrysler Jeep Dodge
Everett, WA
Filter Reviews by Keyword
By Type
Showing 372 reviews
They did a good job with the oil change. I also bought my 2018 Jeep Renegade from them in January did an awesome job with that. However this time I didn't notice they were short-handed. They I also bought my 2018 Jeep Renegade from them in January did an awesome job with that. However this time I didn't notice they were short-handed. They had one person doing the oil change and one person checking in and it was extremely busy. I hope they can hire more people or maybe it was just one of those days where people called in sick. More
I felt like I was being taken advantage of because I am a woman. The associate was nice but didn’t have a clear understanding of what I needed and couldn’t answer my questions. I parking lot was only way in woman. The associate was nice but didn’t have a clear understanding of what I needed and couldn’t answer my questions. I parking lot was only way in and out and was dangerous. More
Outstanding Customer Service and attention to helping the Customer understand what the work needs to be and the expected costs. From the initial greeting to the keys back in-hand, the process was profession Customer understand what the work needs to be and the expected costs. From the initial greeting to the keys back in-hand, the process was professional, friendly, and focused on the needs of the vehicle. I highly recommend this dealer for service needs. More
Service is amazing! I have used this dealership multiple times for multiple vehicles, each time the advisors are attentive to my concerns. They communicate well about th I have used this dealership multiple times for multiple vehicles, each time the advisors are attentive to my concerns. They communicate well about the issues with the vehicle and get them fixed in a timely manner when parts are not on back order (not dealers fault). I will continue to bring my vehicles here for service. More
Great Staff. The Lube Technician was very helpful and went out of his way to process my Jeep in the system. Everyone did a great job working on my Jeep changing t The Lube Technician was very helpful and went out of his way to process my Jeep in the system. Everyone did a great job working on my Jeep changing the oil, etc. We even got free drink cards for my wife and I while we waited. Even though we had a lot done on my Jeep, the wait went quickly. More
made my appointment brought my RAM 2500 in for a oil change and some other work, and it was done in less time then estimated it would be done in. change and some other work, and it was done in less time then estimated it would be done in. More