Dwayne Lane's Chrysler Jeep Dodge

The service I receive at this dealership has always been top notch. I am always confident I will not receive a botched job. I not only take my Chrysler but also my Passat. Thruster service is the best! Th top notch. I am always confident I will not receive a botched job. I not only take my Chrysler but also my Passat. Thruster service is the best! There is none better! Thank you Dwayne Lane’s I just wish you have some type of payment plan available to us fixed income and senior citizen customers. Keep up the great service. More

One failure after another with time and money lost. Do not go to the dealership! Dwayne Lane's Service Department has been a truly lousy experience over multiple weeks from appointment #1. They are incap not go to the dealership! Dwayne Lane's Service Department has been a truly lousy experience over multiple weeks from appointment #1. They are incapable of providing basic service for a horn replacement, but are stellar at damaging your car. This dealership damaged my car three times during a simple horn replacement. The horn to be replaced, now twice, is now NOT fully functional. Grade of F. More

The staff was friendly, accommodating, and knowledgeable. My car buying experience was pain free and I felt great leaving the lot in my new Dodge Ram! Thanks again Naomi! My car buying experience was pain free and I felt great leaving the lot in my new Dodge Ram! Thanks again Naomi! More

I purchased my Ram at a different Dodge dealer but I purchased my Ram at a different Dodge dealer but didn't really appreciate how they treated me. So I've always done my maintenance and services with I purchased my Ram at a different Dodge dealer but didn't really appreciate how they treated me. So I've always done my maintenance and services with Dwayne Lane's Dodge dealer, specifically with Meaghan Mansfield the service writer she's always treated me great and kept me in the loop on what's going on step-by-step with my 2019 Cummins and what new updates and recalls needed to be handled. I referred all my other truck friends to her in Dwayne Lane's because of the great customer service she's provided me on all my vehicles. Thank you -Trent H. More

On 04/10.2021 2011 Jeep Wrangler was bought with good faith from this Dwayne Lane's in Everett WA, the first sale person in his own words said they standby the cars they sale to work properly with no iss faith from this Dwayne Lane's in Everett WA, the first sale person in his own words said they standby the cars they sale to work properly with no issues! no more the 11 days later the Jeep slip differential suddenly kicked in while driving setting off the ABS and the slip differential activate and slowing the car to first gear almost causing us to wreck. I took the Jeep to Les Schwab they informed me the Emergency brake was bad and that the activated codes ABS and slip differential was beyond what they can do to repair, I took the Jeep back to Dwayne Lane's since they sold us unsafe Vehicle. They looked at it informed me that they changed a Battery terminal and that was the issue even though the ABS and slip differential lights were activated which sales KE admitted that he saw them. I supplied OBD codes they chose not to fix because of bought as is. I find it unacceptable that they can get away with selling an unsafe car. by taking a stand of you bought it as is when they sild a unsafe vehicle. Good Jeep Dealer I Think not More

Front desk customer service from Meghan was great, five star. The fact that it took two visits and a long wait for parts was not so good, three star. Once parts received repair was completed in timely fa star. The fact that it took two visits and a long wait for parts was not so good, three star. Once parts received repair was completed in timely fashion and professionally done. More

I purchased new tires, battery and had a brake replacement for my Toyata FJ. I always receive great service, attention to detail and follow through! replacement for my Toyata FJ. I always receive great service, attention to detail and follow through! More

The sales team that handled this purchase was great. They totally took care of us and I would recommend the dealer to all my friends. totally took care of us and I would recommend the dealer to all my friends. More

I was able to get in quickly and have my vehicle serviced while I waited. The waiting area and free latte were comfortable and very much appreciated. My van is running fine. while I waited. The waiting area and free latte were comfortable and very much appreciated. My van is running fine. More

Great experience on a factory order '21 Wrangler with Paul Labance. Straightforward pricing, smooth order process, no surprises when taking delivery, no high pressure sales tactics for add-ons. Very easy Paul Labance. Straightforward pricing, smooth order process, no surprises when taking delivery, no high pressure sales tactics for add-ons. Very easy, painless new vehicle purchase process. Would highly recommend for new sales. No data yet on service. More