
Dwayne Lane's Chrysler Jeep Dodge
Everett, WA
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Megan, service writer to the rescue! Snow storm was coming. I had a check engine light and a leaky radiator. I called to schedule the service and thought twice about it in the middle of Snow storm was coming. I had a check engine light and a leaky radiator. I called to schedule the service and thought twice about it in the middle of the call. "Maybe I should wait till after the storm to schedule this service". "What if I could get it done before the snow?" Magan asked. "Awesome!!!" I had the Jeep waiting at the service doors at 7:30 am. By 5pm my Jeep was ready to roll. I love the friendly way all of the Service personnel function at this Everett Dealership. I'm so pleased that the next vehicle I buy will likely be purchased there. So appreciated the service people and the mechanic took good care of my Jeep. I'm very happy. Friendliest Service department I've ever been to. Top notch!! More
Car purchase I purchased a used car. It was a very painless process. I told them what I wanted to pay and they made it happen. The car is perfect and the whole exp I purchased a used car. It was a very painless process. I told them what I wanted to pay and they made it happen. The car is perfect and the whole experience was great. Thanks. More
Great customer service Lee was awesome to work with and had the best customer service I’ve ever had at a car dealership. I would highly recommend you go see mr Lee. Lee was awesome to work with and had the best customer service I’ve ever had at a car dealership. I would highly recommend you go see mr Lee. More
Needed an oil change and 3 factory recalls done Service dept was busy though service staff was very courteous and helpful in keeping me updated on the time involved to complete the process. Totally Service dept was busy though service staff was very courteous and helpful in keeping me updated on the time involved to complete the process. Totally satisfied with the service. More
Professional and courteous service. Needed a factory recall on my ram 1500. All aspects of the service visit when promptly and smoothly. Staff was very courteous and service friendly Needed a factory recall on my ram 1500. All aspects of the service visit when promptly and smoothly. Staff was very courteous and service friendly. More
Satisfied with service!. We were more than satisfied with the service performed. We had the 2012 Chrysler van lubed, oil changed and serviced. They even washed the van! We were more than satisfied with the service performed. We had the 2012 Chrysler van lubed, oil changed and serviced. They even washed the van! More
towed in drive out Igniton wouldn't work had towed in Friday night.had my truck back on Saturday. They also took care of the 3 recalls. Didn't get oil change done though Igniton wouldn't work had towed in Friday night.had my truck back on Saturday. They also took care of the 3 recalls. Didn't get oil change done though. Happy and sad. Paid to have my tires rotated the last oil change but they didn't.said my tires were fine but that's not the point of having them rrotated is it. No discount for the oil change tire rotation was in the price. More
Fast service I was a walk in for oil change and service was fast, but when I asked the lady who checked me out if they topped all my fluids she said yes. When I go I was a walk in for oil change and service was fast, but when I asked the lady who checked me out if they topped all my fluids she said yes. When I got home I realized my coolant was still low. You offer a service then you should provide it. Next time I will check before I leave More
Best buying experience I bought my car within 3 hours and the whole experience was wonderful. Sales Consultant Lucas Millar was kind, professional, and knowledgeable. From t I bought my car within 3 hours and the whole experience was wonderful. Sales Consultant Lucas Millar was kind, professional, and knowledgeable. From the minute he shook my hand and welcomed me in, I felt at ease. Signing the paperwork with Leslie was also great.She explained everything and paused when things were unclear. Highly recommend this dealership. More
Service appointment Hard to get in for a simple oil change, but I was given a discount for future oil changes. My Dodge Promaster was never washed or inside cleaned as o Hard to get in for a simple oil change, but I was given a discount for future oil changes. My Dodge Promaster was never washed or inside cleaned as other auto service dealers will do for their buyers. More