Dwayne Lane's Chrysler Jeep Dodge

I didn't purchase my Ram 1500 from this dealer. After a very negative experience with the Service Department in Monroe WA, I moved my business to Dwayne Lane's Chrysler Jeep Dodge in Everett WA. After a very negative experience with the Service Department in Monroe WA, I moved my business to Dwayne Lane's Chrysler Jeep Dodge in Everett WA. Two visits so far for an oil change and PCN module update. Contact has been friendly and professional. Keep up the good work. I'll be back. More

The overall experience was great, the waiting time at a minimum and the service explanation after the oil change and jeep inspection was thorough. minimum and the service explanation after the oil change and jeep inspection was thorough. More

Friendly service. Was pleased with appointment. I will reschedule, but next time I will make an appointment. Was pleased with appointment. I will reschedule, but next time I will make an appointment. More

Jameson was very friendly and helpful with what needed to be done and future work needing to be done. I needed to stay during servicing, so, He kept me appraised of the time the service would take and how it be done and future work needing to be done. I needed to stay during servicing, so, He kept me appraised of the time the service would take and how it was coming along and asked if I'd like water or coffee and directed me to the waiting area. He was great. Becky More

I was looking for a specific vehicle for work. I've had several Chrysler Town and Country's and needed another one. The biggest reason is the Sto 'N'Go seats. I wasn't able to go looking fror a va I've had several Chrysler Town and Country's and needed another one. The biggest reason is the Sto 'N'Go seats. I wasn't able to go looking fror a van but found one at Dwayne Lane's web site. I couldn't go and test drive it, or look at it in person. I worked with Preston Peterson and had a perfect experience. We were able to come to terms, and I had the van delivered. Everything about the experience was without a hitch, and the van is everything I expected it to be. Thank you. Stephen Portner More

I have been doing business with Dwayne Lane's Chrysler Jeep Dodge in Everett for over 20 years. I have bought new Jeep, Dodge Ram 1500 pickup and Chrysler sedan from them . I have used their shop mainte Jeep Dodge in Everett for over 20 years. I have bought new Jeep, Dodge Ram 1500 pickup and Chrysler sedan from them . I have used their shop maintenance on all the vehicles. I have always been satisfied with their products and customer services. More

Brought my Wrangler Rubicon in last week for a coolant top off and oil change. The next day I checked the big coolant reservoir and it was still bone dry. It does appears the smaller reservoirs were toppe top off and oil change. The next day I checked the big coolant reservoir and it was still bone dry. It does appears the smaller reservoirs were topped off though. I have an appointment next week for a paint inspection so I will hopefully get the coolant topped off too. More

I appreciated Jordan helping me when I left my car to be worked on, I live on Whidbey and If I would of being able to have a loaner car as my Son took me to the Ferry but it was hard to get someone to com worked on, I live on Whidbey and If I would of being able to have a loaner car as my Son took me to the Ferry but it was hard to get someone to come and pick me up my car was the only mode of my transportation and I had to rely on friends to take me everywhere. You also had my car from Sept 11th until Oct 11th and my husband had Dr. Appt which we had to change them all or again rely on friends. You should have loaner cars for people so they aren’t stuck without transportation. More

Great staff but horrible scheduling for service-- nearly impossible to get in! Online scheduler does not work. Service dept. does not return voicemails. You must call over and over (sometimes for several da impossible to get in! Online scheduler does not work. Service dept. does not return voicemails. You must call over and over (sometimes for several days) until finally someone picks up. Ridiculously time-consuming and difficult just to get your vehicle in for service. If the online scheduler functioned and actually had availability, I would give 5 stars because people are nice and courtesy shuttle is convenient. More

Great staff, easy to work with. Got exactly what I was after. Gabriella was very easy to work with. I can be a stubborn mule and she was able to work with that very well. I'm not yo Got exactly what I was after. Gabriella was very easy to work with. I can be a stubborn mule and she was able to work with that very well. I'm not your average customer and was very impressed with how the order and transaction was handled. Well done. Building was clean and organized, no complaints. More