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Dwayne Lane's Chrysler Jeep Dodge - Service Center

Everett, WA

4.5
233 Reviews

233 Reviews of Dwayne Lane's Chrysler Jeep Dodge - Service Center

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July 18, 2022

They keep you appraised of what they are going to do and keep to the schedule. They went above and beyond for me. They got me a service loaner vehicle too. More

by hathawayms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Female service department
July 13, 2022

The service staff were so kind, they offered me free coffee while I waited as well as a free car wash that I politely declined, the people who worked on my vehicle did a great job, it's obvious that the More

by Moorebrettm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney b-ql/3
July 05, 2022

Our service representative is Jordan and she is outstanding. I feel that she has our best interests and satisfaction at heart. We've had some roof leak issues in our 2020 Ram 1500. after the first More

by philigan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
June 14, 2022

Jordan was my customer service person and she is great. However, all of the customer service agents I have encountered are excellent. Bottom line, truck was fixed and runs great. More

by Peachtreewa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
May 21, 2022

Appointment times are too long of a wait,,,missed warranty by 2 weeks. Odd situation,,,but they would not help with cost,,4200 out of pocket would have been covered. No responses to my emails,,23 y More

by dsc62992000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
March 27, 2022

Jordan was great, as always! I'm glad when I get her as my customer service person! She was so helpful by calling to check on my extended warranty. Thanks to her going the extr More

by snoopsister1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
March 10, 2022

Service took less time that initial estimate. Brandon was extremely courteous in his interactions with me. More

by KarenHerrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
March 04, 2022

Really great customer service, fixed my car up like new! I have been to other dodge dealerships in the past that were hot messes. This one is clean and has their stuff together, I feel more than comfortable More

by Jessmegh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
February 20, 2022

Was able to get right in for an oil change and system check. The agent estimated 40 minutes and was right on!! More

by skipmeldahl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Broach?
February 17, 2022

In for oil change. Ince door opened response was quick complete and finished while I waited. Would like to be able to schedule but this worked. Doug N More

by dougn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
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