Dwayne Lane's Chrysler Jeep Dodge - Service Center

Needed an oil change and 3 factory recalls done Service dept was busy though service staff was very courteous and helpful in keeping me updated on the time involved to complete the process. Totally Service dept was busy though service staff was very courteous and helpful in keeping me updated on the time involved to complete the process. Totally satisfied with the service. More

Professional and courteous service. Needed a factory recall on my ram 1500. All aspects of the service visit when promptly and smoothly. Staff was very courteous and service friendly Needed a factory recall on my ram 1500. All aspects of the service visit when promptly and smoothly. Staff was very courteous and service friendly. More

Satisfied with service!. We were more than satisfied with the service performed. We had the 2012 Chrysler van lubed, oil changed and serviced. They even washed the van! We were more than satisfied with the service performed. We had the 2012 Chrysler van lubed, oil changed and serviced. They even washed the van! More

towed in drive out Igniton wouldn't work had towed in Friday night.had my truck back on Saturday. They also took care of the 3 recalls. Didn't get oil change done though Igniton wouldn't work had towed in Friday night.had my truck back on Saturday. They also took care of the 3 recalls. Didn't get oil change done though. Happy and sad. Paid to have my tires rotated the last oil change but they didn't.said my tires were fine but that's not the point of having them rrotated is it. No discount for the oil change tire rotation was in the price. More

Fast service I was a walk in for oil change and service was fast, but when I asked the lady who checked me out if they topped all my fluids she said yes. When I go I was a walk in for oil change and service was fast, but when I asked the lady who checked me out if they topped all my fluids she said yes. When I got home I realized my coolant was still low. You offer a service then you should provide it. Next time I will check before I leave More

Service appointment Hard to get in for a simple oil change, but I was given a discount for future oil changes. My Dodge Promaster was never washed or inside cleaned as o Hard to get in for a simple oil change, but I was given a discount for future oil changes. My Dodge Promaster was never washed or inside cleaned as other auto service dealers will do for their buyers. More

Two recalls and oil change. I didn't make an appointment but was there when the doors opened. The check in was very efficient, with a very courteous service personnel. My wait wa I didn't make an appointment but was there when the doors opened. The check in was very efficient, with a very courteous service personnel. My wait was far less than I expected without an appointment and the two recalls were processed and an oil change. They washed the exterior of the vehicle and used courtesy mats so I was very pleased when I picked the vehicle up. All in all a great service and great team effort to get me in and out. I would definitely recommend them and will use them for future service on my vehicle. More

An ok oil change I get my oil changed at Dwayne’s like clock work. I get up extra early on Saturday. That’s the day they do warranty oil changes. Get there 1/2 early s I get my oil changed at Dwayne’s like clock work. I get up extra early on Saturday. That’s the day they do warranty oil changes. Get there 1/2 early so I’m not there all day. The line gets long. They are pretty fast at changing the oil. It’s the fact that the sticker to remind me when my next oil change is needed. They screw it up every time. This last time they put my old mileage down. And they keep forgetting to reset the oil change light on the dash. Had to turn around go back and get them to do it. I know there busy but. So am I. I get up early to be the first in line so how about making the extra effort to double check all the stuff before you hand back the keys More

James G. is a condescending jerk. I brought in my dodge promaster to have the broken window switch replaced. They replaced it with a broken switch and when I told them it wasn't fixed I brought in my dodge promaster to have the broken window switch replaced. They replaced it with a broken switch and when I told them it wasn't fixed they said I broke the new one. I tried it once and could tell it wasn't fixed. So I went back in and James said " what, did you break that one too." I was shocked. 4 weeks later I'm back here and he has a bad attitude still. I don't have a choice as this is the only dealer that works on promasters. More

Service dept on vehicle recall Worst dealership for service I have ever seen.... Would not purchase a vehicle from them Tried for over a week to set up appointment on vehicle reca Worst dealership for service I have ever seen.... Would not purchase a vehicle from them Tried for over a week to set up appointment on vehicle recall. No response More