Back

Dwayne Lane's Chrysler Jeep Dodge - Service Center

Everett, WA

4.5
233 Reviews

233 Reviews of Dwayne Lane's Chrysler Jeep Dodge - Service Center

Sort by
February 24, 2024

The service that was provided was great! ! I would recommend anyone to stop by for the express service when needed without having to book an appointment!! More

by Sanjuna Lama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the name !
February 24, 2024

The location was convenient and the intake for car service was simple and fast. The communication was clear and concise. More

by jtnailz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson
February 15, 2024

Was easy and quick to get an appointment and was out faster than was quoted during check in. More

by JD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson D-QL
Feb 24, 2024 -

Dwayne Lane's Chrysler Jeep Dodge responded

We're thrilled to hear that you had a smooth and efficient experience with us, JD! Our goal is to provide prompt service while ensuring high-quality results. Thank you for your positive feedback, and if you ever need assistance in the future, don't hesitate to reach out. We appreciate your business and look forward to serving you again!

February 09, 2024

Person at the front desk taking vehicles in from customers was very informative and helpful. More

by 2020 Charger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown forgot
Feb 25, 2024 -

Dwayne Lane's Chrysler Jeep Dodge responded

We're glad to hear that you had a positive experience with our front desk staff! If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

February 01, 2024

Everything I expected from an interaction with a service rep. It was evident that a positive customer experience mattered to this rep. More

by infinix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cannot , remember
Feb 26, 2024 -

Dwayne Lane's Chrysler Jeep Dodge responded

It's great to hear that you had a positive experience with the service representative! Providing excellent customer service is crucial for any business, as it helps build trust and loyalty among customers. If you have any more interactions or experiences you'd like to share, feel free to do so!

January 29, 2024

Fast, accurate and friendly! My service consultant was very nice and took good care of me and my vehicle. More

by Fingers2dabone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Evan
Feb 26, 2024 -

Dwayne Lane's Chrysler Jeep Dodge responded

It's wonderful to hear that you had such a positive experience with your service consultant! It's great to know that they took good care of both you and your vehicle. If you ever need assistance with your vehicle in the future, don't hesitate to reach out to them again. Thanks for sharing your positive experience!

January 26, 2024

Excellent customer service and honest work, Service dept is second to none. Fair price to get my Ram 2500 serviced. A++ More

by kenvietor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamenson
January 25, 2024

They still had the wrong phone number for me even though I told them twice before. That cost me a weekend rental car. The diagnostics were insanly over priced and the repair estimate was as bad and inflated More

by gocougs100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
January 22, 2024

Went to have oil changed and tire rotation with the express service (no appointment). I got right in with only one customer ahead of me. They said it would be a little over an hour. They invited me to More

by klemster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D. Jameson
January 20, 2024

This was the first serving I have had since buying my new Ram 1500. The service department was fast and friendly. It was just oil service and tire rotation but they included the recall on the vehicle at the More

by Hiram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Doe
...
4
...