Dwayne Lane's Skagit Subaru

I worked Sam over a couple of weeks to get a vehicle that I am very happy with. Sam was very patient and did not pressure the sale in any way. I test drove many vehicles, Sam was even able to bring a Mazd I am very happy with. Sam was very patient and did not pressure the sale in any way. I test drove many vehicles, Sam was even able to bring a Mazda over for me to compare directly with the Subarus. The purchase was pretty quick and painless. They even schedule a one on one for a couple weeks out with a person that can answer all your questions about the features that modern cars have. When I need to buy another car I would go to Dwayne Lane Subaru again. More

It was a pleasure to do business with you. Joel our sales guy was great as was very informational about not only the vehicle we originally came in to see but also about several others which h Joel our sales guy was great as was very informational about not only the vehicle we originally came in to see but also about several others which helped us make a decision that was better all the way around. The dealership as a whole was great, i wish all the Dwayne lane stores were like this. Thank you and we look forward to future business. More

Friendly, helpful , knowledgeable staff. Clean, organized showroom and service areas. Family owned and operated by a great group of people. Clean, organized showroom and service areas. Family owned and operated by a great group of people. More

Friendly, professional, and knowledgeable. But most impressive was the quickness of the buying transaction. Maybe 20 minutes max.... Not the Hours long experience of the past. I am 71 year But most impressive was the quickness of the buying transaction. Maybe 20 minutes max.... Not the Hours long experience of the past. I am 71 years old and have suffered in many, many long transactions in the past. More

Took car in for new tires and brake service. They charged me nearly $1k to turn the rotors and replace the pads. Absolute scam! But thats not the worst of it. They either forgot to put a bolt ba They charged me nearly $1k to turn the rotors and replace the pads. Absolute scam! But thats not the worst of it. They either forgot to put a bolt back in on my front driver side caliper or never tightened it and it fell out. My entire caliper fell away from the rotor and was hitting the inside of my wheel. So thankful that it didn’t catch on anything and cause a horrific accident. DO NOT TAKE YOUR VEHICLE HERE! Im terrified to find out what other corners they cut or forgot. More

Sven and Jason were great! Helpful and knowledgeable about everything! Sven explained our car features and answered all our questions, if he didn’t know he would find out! G Helpful and knowledgeable about everything! Sven explained our car features and answered all our questions, if he didn’t know he would find out! Great Job! Very enjoyable experience. More

Friendly, honest, and easy to work with. I never got a hard sales pitch, and they negotiated with me until we reached a fair price. Their service and parts department pitched in on two other I never got a hard sales pitch, and they negotiated with me until we reached a fair price. Their service and parts department pitched in on two other areas I needed, and they were thorough and very helpful. I trust these guys. Talk to Matt in sales and Jason in service if you need someone to go above and beyond. More

From beginning to end I was treated with professionalism. The entire staff from sales to loan manager did their jobs with respect and showed outstanding customer service. The entire staff from sales to loan manager did their jobs with respect and showed outstanding customer service. More

They told me it would take an hour to do an oil change, inspection and tire rotation and it was exactly an hour! inspection and tire rotation and it was exactly an hour! More

Matt was pleasant and helpful. Answered all of my question and took the time to explain features of the car. When I came to pick it up Joel took the time to make sure everything wa Answered all of my question and took the time to explain features of the car. When I came to pick it up Joel took the time to make sure everything was to my satisfaction and I knew enough about the car for me to be on my way. Everyone was pleasant, and efficient. More