Dyer Chevrolet Fort Pierce

NEVER TAKE YOUR VEHICLE TO DYER FT. PIERCE FOR SERVICE! We have a 2002 Corvette. We recently moved to Ft. Pierce and it was time to have an oil change so, without checking on the internet (big mistake) we We have a 2002 Corvette. We recently moved to Ft. Pierce and it was time to have an oil change so, without checking on the internet (big mistake) we took it to Dyer, Ft. Pierce. We we never quoted rates for any of the services but, since my husband has meticulously maintained his car, we assumed the oil change would be about the same as most Chevy dealers - $ 65.00 to maybe $10 dollars more because we're new to the area. I was shocked to be charged $135.74! More than double other dealers in surrounding areas. (I checked around too late). My husband also asked them to check out a window that didn't work and give him an estimate to repair it. It was astonishingly high so he said don't do it at this time. They did not. Again, I was shocked to receive a bill Just to "look" at it for $121.00. I called Mike Rivera, as the paperwork said: "If for any reason you are not completely satisfied" please call him. I asked him why the oil change was more than double. He said he only used the best personal there to change oil. What are his other people? Chopped liver? Inferior? When I asked what the $121.00 charge was for just to look at the window, he told me THAT CHARGE WAS FOR ONE HOUR OF LABOR!!! Outside of doctors & Lawyers, I know of very few people get that kind of money. No other dealerships that I've called charge ANYTHING TO LOOK at a problem. I asked him to reduce the bill, as we had never been informed of those outrageous charges, he said if he asked Kelly he would say he told us so we would be at a stand still He "offered" to give me a discount if we repaired the window there and on the next oil change. I asked him that with this attitude toward a new customer, why should I come back.? He should show some good faith and reduce the bill. He outright refused. I have never seen this blatant disregard for a customer in any car dealership. I have a business. If I had inadvertently ripped them off as badly as they did us on purpose, and they were willing to let me make amends, I would be grateful, not greedy. Go to Wallace, Suburban Chevrolet of Stuart, Gilbert or some place anywhere but here!!! More

Personable & Knowledgable customer service my salesman was very personable & knowledgable about the truck i was looking at. made me & my mother feel comfortable & welcomed. went out of his way my salesman was very personable & knowledgable about the truck i was looking at. made me & my mother feel comfortable & welcomed. went out of his way to provide service & information. I bought a chevrolet (I am a 15 year+ dodge owner & still have 2 dodge trucks) but bought the chevy truck over the dodge due to customer service & knowledge of vehicle. Usually truck buying is a big hassle due to being a single woman, but Larry treated me with respect as a woman purchasing a truck. Serena in service was also a pleasure to work with. very friendly & accomodating to my needs & acquired a loaner truck without hesitation or my asking. More

Drove 75 miles because they're the best! After shopping at many dealerships in the Palm Beach - Broward areas, I was about to give up on my search when I found a car I wanted at Dyer Chevrole After shopping at many dealerships in the Palm Beach - Broward areas, I was about to give up on my search when I found a car I wanted at Dyer Chevrolet in Fort Pierce. I was skeptical about driving the distance to repeat the undesirable experiences I had already encountered, but talking to Mark Heyman put me at ease! Mark's expertise and knowledge of Chevrolet vehicles is unsurpassed and his kindness and patience were well worth the trip. The sales manager, Dwayne and Mark's associate, Christian, were able to assist me with understanding the value and features of the certified used vehicle I was buying. I'm not saying any car buying experience is easy, but working with these guys definitely made it WAY more pleasant. Jermaine from finance was very kind and helped me breeze through the financing part. I came in prepared with what I thought was a great rate from my bank, and they found an even lower rate to save me more money! In the future, when I buy my next car, I will not even hesitate to drive the distance to work with these guys again. Being originally from NC, these guys made me feel like I was back in my hometown again! More

new car Great service I went in and talked to Gary Wiggman, what a personable man very friendly made sure my wife and I got a great deal on a new 2016 chevy c Great service I went in and talked to Gary Wiggman, what a personable man very friendly made sure my wife and I got a great deal on a new 2016 chevy cruze. We could not be happier my wife loves her new car. From start to finish A+ all around. I would like to thank Tina the service manager for all your help! made a bad day GREAT! More

new car we were greeted by GARRY WIGGAMS.. GARRY WAS VERY HELPFUL AND INFORMATIVE ABOUT THE CAR OF INTEREST. HE THEN TOOK US INSIDE AND AFTER SOME QUESTTION we were greeted by GARRY WIGGAMS.. GARRY WAS VERY HELPFUL AND INFORMATIVE ABOUT THE CAR OF INTEREST. HE THEN TOOK US INSIDE AND AFTER SOME QUESTTIONS AND INFORMATION HE WAS ABLE TO PRESENT US WITH A VERY GOOD NO GREAT DEAL ON A 2016 RED HOT CHEVY CRUZE!!! I LOVE IT THIS CAR HAS EVERYTHING AND MORE!!!! GARY REALLY WORKED WITH US AND THE TEAM TO GET US A GREAT DEAL. HE DID NOT STOP THERE EITHER. UPON SIGNING THE PAPERS AND HANDING ME MY NEW KEYS , HE TOOK US OUTSIDE AND EXPLAINED AND SHOWED ME HOW EVERYTHING WORKS. ACTIVATED THE ON STAR, CONNECTED MY PHONE TO IT AND ASSURED ME THAT IF I HAD ANY QUESTIONS OR PROBLEMS I COULD STOP IN ANY TIME AND HE OR ANYONE ELSE ON THE TEAM WOULD GLADLY HELP ME. THE SERVICE MANAGER TINA KLEIN WAS ALSO VERY OBSERVANT OF HOW THE TRANSACTION WAS PROGRESSING IN A TIMELY MANNER. I LEFT FEELING CONFIDENT AND TREATED WITH MUCH RESPECT AND ATTENTION. HIGHLY SATISFIED WITH THE ENTIRE EXPERIENCE. THANK YOU DYER FOR SUCH A WELL RUN AND ORGANIZED TEAM IN FT. PIERCE FLORIDA!! More

Service items paid for done incorrectly or not done at all I have a 2016 Cruze and made a April 16, 2016 appointment for an oil change and tire rotation at Dyer Chevrolet in Fort Pierce, Florida, because I was I have a 2016 Cruze and made a April 16, 2016 appointment for an oil change and tire rotation at Dyer Chevrolet in Fort Pierce, Florida, because I was heading north on a 1,200 mile drive and my mileage was at 15,000. (I opted for the dealer's internet special for an oil/filter change and tire rotation rather than using one of the services included in my purchase of the vehicle.) When I arrived at the dealer, I told the Service Advisor that I had set the tire pressure to specification and had been doing errands so the tires were heated and to not change the pressure in the tires; the advisor assured me the pressure would not be changed. When the service was purportedly complete the service advisor told me everything had been done and the tire pressures had not been changed. I then left the dealership and headed north. As I was driving, the car did not seem to handle the same as it had prior to the purported service so I went through the menu and saw my tire pressures were low but figured the pressure would increase the more I drove. The tire pressures did not increase (apparently because the tires were already heated) and remained relatively constant until nightfall. As I drove further north the ambient temperature became lower and my tire pressures dropped. When I reached North Carolina the temperature was 47 degrees and my tire pressures were four psi under specification. I then had to find an open service station at 2 am with an air pump and sufficient light--I had to struggle putting air in the tires in the dark. When daylight appeared I stopped in a rest area and checked the tires and found they had not been rotated--one tire had previously been marked and it was on the same wheel it was on prior to the purported service and the "inside" of the front rims had brake dust and the rear rims did not have any. (Front disk brakes generate dust onto the front rims and tires and rear drums brakes do not; if the tires had been rotated the rear rims and tires would have had brake dust on them from having been on the front.) The dealer did not follow the tire-rotation specification. The car has been checked further and it has been found that the oil was substantially overfilled--the oil level on the dipstick was above the "bulbus" at the end of the dipstick and there were no noticeable telltale signs that the oil filter had been changed which raises suspicions based on everything not done or not done correctly. The dealer did not follow the oil-capacity specifications and the overfilling of the engine may have caused damage to the engine. (See page 226 of the owner's manual.) More