Dyer Chevrolet Fort Pierce

HHR Recall I had a 9:00am appointment to have the recalled ignition switch replaced, I arrived 10 minutes early and went into the service area. Everything seemed I had a 9:00am appointment to have the recalled ignition switch replaced, I arrived 10 minutes early and went into the service area. Everything seemed to go smoothly as they checked in the car, I was told over the phone when I made the appointment to allow 2 to 4 hours to complete the job but when I got there the service people said expect it to be around 3 hours. At 2:30pm 5 1/2 hours later I called to see how much longer it would be because my wife had to go to work. The girl in the main building transfered me to the service reps but no one picked up the phone so I called her back and she said she would walk over and find out and call me back. After waiting over an hour I called back and talked to a guy who said he would also walk over and fin out for me, he also transfered me to the service manager. The service managers recording said he was busy and would call me back, this also never happened. About 4:00pm I got a call that my HHR was finally ready, my wife was already late for work but was ran down to pick it up. My wife just dropped me off and left for work, I went into the service office and got a very casual "sorry about that". When I got in the car the drivers door panel was full of black grease, the seat had grease on it and the new ignition switch was over flowing with white grease. I pointed the mess out to the service person and he offered to get a rag. I refused because it's going to take more then a rag to clean up this mess. One other small note, the was another couple in the service office compaining that their car was suppose to be fixed in 3 hours but they kept it overnight. They also said they never recieved any calls either to let them know the car wouldn't be done that day. More

Excellent New Car Purchasing Experience We walked on the lot knowing what we wanted and we were comfortable paying. Never felt any pressure and we weren't pressured to add on a bunch of un- We walked on the lot knowing what we wanted and we were comfortable paying. Never felt any pressure and we weren't pressured to add on a bunch of un-needed after market add-ons. This dealership has a lot of vehicles and they want to sell them. Ruth was a pleasure to deal with, no game playing. She stayed late to make the sale happen and was very profession. I will happily send friends and family her way. More

good vehicle turns to bad i recently bought a vehicle thinking it was good. they said no accidents but when i took a closer look, after i bought it the fans ddnt come on, and t i recently bought a vehicle thinking it was good. they said no accidents but when i took a closer look, after i bought it the fans ddnt come on, and there is a shield under neaath that had junkyard part numbers. so it had been in an accident just wasnt reported. they said they would look at it but still charge me. ive only had the vehicle for one week. I would not recommend this dealership unless u like spending money to work on vehicles u just purchased. More

wonderful salesperson You have a wonderful saleswomen at Dyer in Fort Pierce, and truly hate to go look at cars. She got me the car I wanted . You have a wonderful saleswomen at Dyer in Fort Pierce, and truly hate to go look at cars. She got me the car I wanted . More

FRIENDLY SERVICE IT FEELS REALLY GOOD TO GO INTO A DEALERSHIP AND BE TREATED LIKE YOU'RE SOMEONE SPECIAL AND NOT JUST A CUSTOMER SIGNING UP TO SPEND MONEY AND THAT VER IT FEELS REALLY GOOD TO GO INTO A DEALERSHIP AND BE TREATED LIKE YOU'RE SOMEONE SPECIAL AND NOT JUST A CUSTOMER SIGNING UP TO SPEND MONEY AND THAT VERY WELL MAYBE THE STORY BUT AT LEAST FOR THAT MOMENT I FELT IMPORTANT TO CHEVROLET. I WOULD LIKE TO GIVE A SPECIAL THANKS TO JOE NOACH AND GEORGE PAPPALARDO FOR GOING ABOVE AND BEYOND TO MAKE SURE I FELT GOOD ABOUT MY PURCHASE AND THE CHEVROLET DEALERSHIP. I'VE OWNED MANY OTHER BRAND OF CARS BUT NEVER A CHEVY AND IF JOE AND GEORGE ARE THE KIND OF PEOPLE THAT CHEVY EMPLOYEES THEN I FEEL AS THOUGH I'M IN GOOD HANDS. THANKS AGAIN FOR ALL OF YOUR HELP More

Sales department We were welcome as soon as we got there, by Ms. Tina Klein and Ms. Ruth Woods, 2 exceptional people whom make us feel that we were home. Thru their ki We were welcome as soon as we got there, by Ms. Tina Klein and Ms. Ruth Woods, 2 exceptional people whom make us feel that we were home. Thru their kindness and good sales, we decide to buy the best car we could have: a Buick Encore 2013, with less than four thousand miles and with the best price we could find, after we were shopping in different dealers. Thanks, and we always will recommend your dealership to our friends. Sincerely, Mario and Luzma Camacho More

Great experience Everyone was very friendly and helpful.GM, Tina Klein, was wonderful in making sure I got the best offer for my car! VERY Satisfied Customer! Everyone was very friendly and helpful.GM, Tina Klein, was wonderful in making sure I got the best offer for my car! VERY Satisfied Customer! More

Repair I brought my truck in for a known problem (knock Senor 2) and service air bag light. I was told by Kelly that the most that I would pay would be is $ I brought my truck in for a known problem (knock Senor 2) and service air bag light. I was told by Kelly that the most that I would pay would be is $220.00 for the repair and if it cost more then he would call me. At 10.20 am I called to check on the status and was told by Kelly that my paperwork was misplaced and they would get it in to look at the truck. Kelly eventually called me back in the afternoon and notified me of the things that needed to be fixed on the truck all which I already knew and for a price that I could not afford. When I went to pick up the truck, I expected a fee, but was not prepared for a bill of $210.00 for diagnostics. The ownership of the dealership changed, but the ability of the old regime to ripoff the customer has not. I overheard Kelly call a customer and tell him that such and such would have to be fixed and after hanging up, he spoke to the auto tech waiting for authorization to fix the problem say I got you an extra hour. I spoke with Kelly before I left and voiced my displeasure of being lied too. Of course he denied it, but I did not expect anything less from Bill Schultz/Dyer. I will never recommend this dealership or service center to anyone that I come in contact with. More

Why I Recommend This Dealership My husband and I wanted to buy a new Chevrolet Cruze for our daughter's first car. We spent months searching for the best price. The Dyer Fort Pierce My husband and I wanted to buy a new Chevrolet Cruze for our daughter's first car. We spent months searching for the best price. The Dyer Fort Pierce dealership was advertising grand opening specials on their cars so we decided to drive from Vero Beach on a Sunday to look at them. We took our time looking around and decided on the car we wanted. Several of the sales people were busy with other customers and we were approached by John Giarratana, who was more than happy to help us. He was very knowledgeable and professional and answered all our questions and concerns. His friendliness, courtesy, and overall willingness to please us was the ultimate reason we decided to make the purchase and the reason this dealership deserves a perfect rating. I would definitely recommend this dealership. More

Buying an Equinox We enjoyed a little time to look around by ourselves when we first arrived. We already had in mind what model vehicle we wanted and had time to look o We enjoyed a little time to look around by ourselves when we first arrived. We already had in mind what model vehicle we wanted and had time to look over the Equinox selection before the salesman came to help us which we appreciated. When Daniel did come to talk to us he was very helpful and had us promptly in a test drive of the vehicle of our choice. We really liked the vehicle, it was exactly what we wanted. The finance people were very nice and did everything they could do to help us make a deal. We were very happy to drive away in our new Equinox and when it comes time for me to get my new truck Dyer Chevrolet will be our first stop. More