Dyer Chevrolet - Service Center

Bodyshop can't tell the truth! Brought our new 2015 impala At Dyer Chevrolet in Vero Beach. Schedule appointment six weeks in advance for a bump on the rear quarter panel. I was Brought our new 2015 impala At Dyer Chevrolet in Vero Beach. Schedule appointment six weeks in advance for a bump on the rear quarter panel. I was told it would take a week . Request I requested an oil change and the car to be sent to the body shop. Car was dropped off Monday morning at the open. We were called at approximately 3 o'clock and told your car is ready come pick it up! No one sent it to the body shop. Wednesday we called to check on the progress and were told that no work had been done when asked why we were told that got the car late Monday, Tuesday wasn't mentioned it off and Wednesday they were going to start on it but we asked for our car back. We didn't contact the dealership until 10:30. Doesn't sounds like Wayne said. " we were going to start on it first thing but then you called " that's not true we called at 10:30 and were told at 11 o'clock that no work has been done. Why wasn't The car worked on Tuesday? Why wasn't it delivered properly from the oil change to the body shop? Sounds like these people are trying to make their problem our problem! Lots of love lots of excuses, No performance! Will know where not to buy a car next time! We asked for a callback from the general manager know so call has been received. Guess it's easier to get new clients than it is to service your existing customer base! Good to know! More people should know! More

Horrible Absolutely regret my purchase with this dealer. When we were in the process of buying or truck (used) we told the sales man that tires were not in g Absolutely regret my purchase with this dealer. When we were in the process of buying or truck (used) we told the sales man that tires were not in good shape. He replied that they passed the dyer Chevrolet inspection, less than a year later or 5485 miles later the service department tells me I need to replace the tires. Horrible service department from both Chevrolet locations. First experience was a scheduled oil change and full detail. It took 4.5 hours for this. They said it was because of the detail. So my wife sat back down and waited a little bit longer. When she received the truck back it still had white dirt covering the wheel well. She went back inside and complained, so they took the truck back and addressed the dirt with more waiting. Second visit to the service department was the Fort Pierce location. I was told when we bought the truck that we could pay a little bit extra and have every warranty possible for a truck of that year with that many miles, so we did. I called Saturday 02/11/2017 to set an appointment for my wife to drop the truck off Monday 02/13/2017. My wife goes in Monday they had no idea what she was talking about (apparently the service writer dropped the ball). They called Monday evening to tell me the tires are bad on the vehicle and that the other issue is not covered under the warranty. I haven't even done the second oil change on this vehicle. I would not recommend anyone to use this dealer. Once they have you in the vehicle of your dreams, don't count on much more from them (Even if you bought the extra warrantys). More

Dyer Chevrolet makes the difference I have been taking my 2011 Equinox to Dyer Chevy for last 3.5 years I have been in Vero Beach. I have found a place with a great service department an I have been taking my 2011 Equinox to Dyer Chevy for last 3.5 years I have been in Vero Beach. I have found a place with a great service department and manager in David Scott that have always been helpful and great in there service. I also traded my 2011 Equinox for a 2017 Equinox and the sales group made it a very pleasant trip and I walked out with a new 2017 LS Equinox. I really enjoy drying this SUV and it has great miles per gallon and comfortable to ride in for my family. Thanks Michael Ciemko . More

Customer Service Our new Trax was having an intermittent brake squeak and after some hard work, Dyer and GM found the right solution. Thank you to a great hard working Our new Trax was having an intermittent brake squeak and after some hard work, Dyer and GM found the right solution. Thank you to a great hard working service team. We have purchased and leased a number of vehicles from Dyer (Mike C our sales rep.) and he is top notch. This is a dealership I would highly recommend to everyone. Looking for a new Chevrolet - see them first, you'll be glad you did. More

Pleasantly surprised with my service Recently I brought my car into Dyer Chevrolet, because the air conditioning was not working properly. They addressed all of my concerns from the minut Recently I brought my car into Dyer Chevrolet, because the air conditioning was not working properly. They addressed all of my concerns from the minute that I got there to the minute that I left. I required a rental car overnight as my vehicle could not be repaired the same day, and they arranged for a rental with no problems. More