Dyer & Dyer Volvo Cars - Service Center

Service My car was serviced properly; I have had no more problems with it. My car is 10 years old and this is my 1st time I have required extensive service. My car was serviced properly; I have had no more problems with it. My car is 10 years old and this is my 1st time I have required extensive service. More

Tire replacement The entire service team was professional and responsive. The team was ready was prepared to service my vehicle in a timely manner. i was provided upd The entire service team was professional and responsive. The team was ready was prepared to service my vehicle in a timely manner. i was provided updates on the status of the service. More

very satisfied with service! other than that wait, i was very pleased with the service. i prefer drop off and would like to routinely use the vehicle loaner service. a three hou other than that wait, i was very pleased with the service. i prefer drop off and would like to routinely use the vehicle loaner service. a three hour wait is not ideal! More

Excellent service I had an issue with my Volvo. They accommodated me right away. The service consultant was very knowledgeable. The service was very fast. Excellent exp I had an issue with my Volvo. They accommodated me right away. The service consultant was very knowledgeable. The service was very fast. Excellent experience. More

Volvo Dealer with Excellent Customer Service I had my annual maintenance service done in the Dyer & Dyer Volvo dealership in Chamblee. I was greeted by a service adviser right away when I arrive I had my annual maintenance service done in the Dyer & Dyer Volvo dealership in Chamblee. I was greeted by a service adviser right away when I arrived at the dealership. The staff were professional and very helpful. The dealership provides free coffee and bottle water. After the service, my car was washed before it was brought to me. More

Routine maintenance Took my car in for routine maintenance. It was quick and and an easy process. They did a great job and my service advisor, Terrance Robinson, was gre Took my car in for routine maintenance. It was quick and and an easy process. They did a great job and my service advisor, Terrance Robinson, was great. Very friendly and professional. More

Excellent service within a reasonable amount of time Terrance Robinson put two mechanics to work on my car so that I would not spend half the day waiting for my vehicle. Since I had two young children w Terrance Robinson put two mechanics to work on my car so that I would not spend half the day waiting for my vehicle. Since I had two young children with me, this significantly and most favorably impacted my day. More

Service Department Excellence I have been a long time customer of Dyer & Dyer Volvo and I have to say,dealing with Kenneth Rutter in the service department is always a pleasure. Mr I have been a long time customer of Dyer & Dyer Volvo and I have to say,dealing with Kenneth Rutter in the service department is always a pleasure. Mr.Rutter sets the standard for what customer service should be. Mr. Rutter goes above and beyond your expectations.He is always accommodating and most importantly, he is honest. Mr.Rutter's communication skills are excellent. Keeping in touch with you throughout the repair process. Mr. Rutter is truly asset to this dealership. More

Excellent customer service and attention to detail. Great team work. Excellent attention to details. Provided complimentary services (transportation to and from local restaurant). Made sure that vehicl Great team work. Excellent attention to details. Provided complimentary services (transportation to and from local restaurant). Made sure that vehicle was clean when service was completed. More

Deception On the paperwork I received when the visit was over, it stated I turned down services for my Check Engine light was on. However that was an untrue sta On the paperwork I received when the visit was over, it stated I turned down services for my Check Engine light was on. However that was an untrue statement no one ever came to me and discussed any issues that was found when servicing my vehicle. They walked me to my vehicle and never mentioned the check engine light was on. Disappointed they didn't bother to discuss my options as they stated on the invoice I received when the oil change was done. More