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Dyer Subaru

4.7

136 Lifetime Reviews

999 U.S. 1 , Vero Beach, Florida 32960 Directions
Sales: (772) 469-3000

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136 Reviews of Dyer Subaru

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December 12, 2018

"Couldn't have been more helpful and sincere. "

- brooklyn bonnie girl

We were fortunate to have been greeted by Rob Galpin. We had come into the showroom to look at the new Ascent, but after we spoke with Rob we all agreed that we didn't need such a large vehicle, and he recommended the Outback, which we did purchase. We had to wait a couple of weeks to get it because we wanted a different interior color and had to choose a new package. Rob followed up with us on a regular basis. When we sold our old vehicle shortly after ordering the Outback, Rob arranged for a loaner car so we could get around town until our Subaru was ready for us. He also helped us find an insurance company, as we are new residents of Florida and weren't familiar with the options available to us. My husband had some trouble installing the Thule roof rack on the Outback, and Rob, whose residence is in the same city as ours, took the time to come to our home and give us a hand. Being from the Northeast, we were unaware that a "car salesman" could be so genuine and low key. He's certainly not stereotypical. Dyer is very fortunate to have him as an associate.

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Recommend Dealer
Yes
Employees Worked With
Rob Galpin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chuck Marchetti
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 03, 2018

"Easy on-line purchase"

- btoth4

I never was in the showroom before I purchased my car. I did everything over the internet and phone. Sherri made the process very easy and got the car at a fair price. Thank you!

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Recommend Dealer
Yes
Employees Worked With
Sherri Lane
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 01, 2018

"Excellent buying experience"

- Ginni

Our buying experience with Dyer could not have been better. We purchased a 2019 ascent and Kim could not have been more helpful. I had researched the car and dealers all over Florida and was very pleased with the price and overall buying experience

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Recommend Dealer
Yes
Employees Worked With
Kim Villanueva
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chuck Marchetti
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John Sottile
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 03, 2018

"Service could not have been better!"

- Gary

We had an unfavorable experience with the Subaru Dealer in WP> We started taking our new Subaru to Dyer in early 2016 for service. The service was always beyond our expectations. We love the car and the dealer so we bought another Outback a couple of weeks ago. Once again the Dyer sales team came through! Allison our sales person was professional and she actually listens when you talk. She is one of the best we have encountered in our many years of buying cars.The rest of the staff, Chad, Chuck and others could not have been more help. We will continue to do business there and would certainly recommend them.

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Recommend Dealer
Yes
Employees Worked With
Michael Lynn
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chad Bierle
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Pete Copeland
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rob Galpin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Allison Hayes
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sherri Lane
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Robert Medina
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brandon Reynolds
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Vernon Tynes
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chuck Marchetti
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 19, 2018

"Very Good Experience"

- WJB

We have purchased from Dyer Mazda before and our experiences there were very good. This is our first Subaru (Ascent Limited) and so far we are very happy with it. The buying experience was very good. Kim is the young lady who helped us. She was very friendly and knowledgeable on Subaru's new edition vehicle. It was a pleasure working with her because it was a no pressure situation. We took a test drive, she answered all our questions and then it was up to us to decide if we wanted it. We discussed our trade-in and cost of the new vehicle, with Kim and Chad, and came up with figures that made us feel very good about the deal. Chuck, the finance fella, was also very good to work with. He's been in the business a long time and was very friendly and knowledgeable.

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Recommend Dealer
Yes
Employees Worked With
Chad Bierle
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kim Villanueva
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chuck Marchetti
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 08, 2018

"DYER SUBARU A.K.A. ROB GALPIN"

- JOELOMO

First to receive a 2019 ASCENT. {AWESOME} From concept to delivery ROB GALPIN was in communication with me almost every week. This being my 5th SUBARU , my testimonial to Dyer is unmistaken . Both Rob and Chad Bierle handled the sale of my UNKNOWN ASCENT with patience ,knowledge and professionalism. Only a person with great expertise could sell a car sight unseen and gather enough information to make it happen. I can’t thank Rob enough for another great SUBARU experience. P.S. ROB I REALLY THOUGHT THE NEW ASCENT CAME WITH A DOG !

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Recommend Dealer
Yes
Employees Worked With
Chad Bierle
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rob Galpin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chuck Marchetti
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 03, 2018

"The First Impression"

- Pam car owner

It all starts at the door. Rob was my first contact and my salesperson. He was professional, knowledgeable, & best of all low key. I had recently walked out of two dealerships that were so pushy it was unpleasant. Rob knew everything about the Outback I purchased, and explained all the extras very well. Throughout the process Rob was helpful and informative. Everyone I dealt with was helpful and pleasant. This was overall a very positive experience.

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Recommend Dealer
Yes
Employees Worked With
Rob Galpin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kevin Dolan
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chuck Marchetti
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 03, 2018

"Pete: the epitome of a good car sales person"

- BayHead42

Pete Copeland was knowledgeable, attentive (and never "in your face",) patient, and available to us for questions, demos, comparisons, and financing options. We were focused on safety features and Pete was able to clearly explain all that Subaru had to offer. He even cheerfully met with us for a tutorial, a week after we had been driving our leased car, to help us get better acquainted with the myriad of features that make our driving safer.

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Recommend Dealer
Yes
Employees Worked With
Pete Copeland
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chuck Marchetti
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
April 24, 2018

"The Sales Person Was the Beginning of a Great Experience "

- 2Peros

A couple of weeks ago we went for a ride for something to do. We decided to travel to Dyer Subaru because we enjoy Subaru's tv ads and we were curious about them. Robert Medina gave us time to look on our own before walking out to meet us. We appreciated his "no pressure" approach. Although we had no intention of buying a car (our current car was only four years old) because of how Robert worked with with us we walked out that day with a new Outback. Robert and Kevin Dolan were patient, knowledgeable and professional throughout the purchasing process. Our experience since then with having a trailer hitch installed and "Simonizing" continues to be positive.

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Recommend Dealer
Yes
Employees Worked With
Robert Medina
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Wayne Borchardt
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kevin Dolan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
April 07, 2018

"Forever Outback!"

- Jorritsma

bought my second green Outback. Sherri Lane did a great job,answering my emails and calls till I was almost ready to buy. She explained the new features, especially ApplePlay and the amazing safety features and that got me to say bye bye to my 2011 Green Outback with 120,000 miles, still going strong.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sherri Lane
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Michael Lynn
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kevin Dolan
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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