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EAG Chrysler Dodge Jeep Ram Fiat of Palestine

Palestine, TX

4.6
263 Reviews
Call Dealership (903) 723-3031

2321 State Highway 155

Palestine, TX

75801

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263 Reviews of EAG Chrysler Dodge Jeep Ram Fiat of Palestine

November 22, 2023

Able to get me in without an appointment, I appreciate the service. Ready when n time. More

by etexfire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No ne
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Nov 22, 2023 -

EAG Chrysler Dodge Jeep Ram Fiat of Palestine responded

We appreciate your recognition of our efficient service here at Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine. We're glad we could accommodate you promptly.

November 21, 2023

..nothing ba na na na na Nana na na na na na na na na More

by garcon25
Recommend Dealer
Yes
Employees Worked With
Na
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Nov 21, 2023 -

EAG Chrysler Dodge Jeep Ram Fiat of Palestine responded

We do appreciate the creative feedback! We at Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine look forward to assisting you anytime.

November 20, 2023

I was in and out, service was great. They went above and beyond for me, putting on aftermarket lug nuts that I had ordered. I ended up not liking the way they looked and they swapped the More

by justinderrick21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Dunn
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Nov 21, 2023 -

EAG Chrysler Dodge Jeep Ram Fiat of Palestine responded

We appreciate your 5-star rating. It's good to hear that the service team was able to assist with both installing and removing the aftermarket lug nuts for you at our Palestine location. See you next time for any other car needs!

November 17, 2023

Everyone was really nice and helpful. Answered all my questions promptly. Very responsive as well. More

by treyb_86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Loveless, Marcelo Gonzalez
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Nov 17, 2023 -

EAG Chrysler Dodge Jeep Ram Fiat of Palestine responded

We appreciate your Five-Star rating. It's great to hear that you found our team at Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine responsive and helpful with all your questions. Stay safe on the road!

November 15, 2023

The person I had contact with was pleasant and professional. She kept me updated on what was happening with my car. More

by redwriter101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name.
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Nov 15, 2023 -

EAG Chrysler Dodge Jeep Ram Fiat of Palestine responded

Appreciate your kind words about our professionals and their communication style. Trust is key in auto repairs, we're glad you felt it at Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine. Your satisfaction matters to us.

November 15, 2023

I have been doing business with this dealership since 2014 and have found it to be very acomodating and reliable. More

by busia6
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Martin, Marcelo Gonzalez
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Nov 15, 2023 -

EAG Chrysler Dodge Jeep Ram Fiat of Palestine responded

We appreciate the positive feedback and your continued support of our dealership. It's always a pleasure serving you at Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine.

November 15, 2023

This is the most helpful dealership I have ever been to. Even though my sales person was new to sales I never would have known if he didn’t tell me. His name is Andrew and he was very knowledgeable and poli More

by Ronnie.dunn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Fitzpatrick, Andrew Dunn
Report | Print
November 14, 2023

Everything turned out good, the guys did good and did everything in a timely manner More

by boogieminter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Fitzpatrick, Juan Servin, Thomas Martin, Bryan Loveless, Marcelo Gonzalez, Andrew Dunn, Todd Snodgrass
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Nov 14, 2023 -

EAG Chrysler Dodge Jeep Ram Fiat of Palestine responded

Thank you for acknowledging the efficiency of our team at Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki. We greatly value your feedback.

November 13, 2023

It was easy to check in vehicle but took about an hour for completing service More

by Trishamorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Nov 16, 2023 -

EAG Chrysler Dodge Jeep Ram Fiat of Palestine responded

Hello, and thank you for taking the time to share your review. We appreciate your feedback here at Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine and we are always looking for ways to improve. It's great to read that you had an easy check-in process with our Service Department and feel free to reach out to us for any needs you may have in the future. Take care.

November 11, 2023

Cost was to be $1439. actual cost $2139. Service took $200 off due to his mistake. Reality is I should have not had to pay extra. More

by markehickman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Foreman
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Nov 13, 2023 -

EAG Chrysler Dodge Jeep Ram Fiat of Palestine responded

Hello, Thank you for bringing your experience to my attention. I would appreciate the opportunity to speak with you about the charges you received from our Service Team during your recent visit. Will you please email me your preferred contact information? Best regards, Bryan Loveless General Manager bloveless@elliottpalestine.com Elliott CDJR Fiat of Palestine

Nov 14, 2023 -

markehickman responded

Bryan, Please call me @ 214 435-5720 to discuss. Thanks, Mark

Nov 16, 2023 -

markehickman responded

I have not received or expect a response from the General Manager. Don't make a promise you can't keep. Very dissatisfied CUSTOMER

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