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EAG Chrysler Dodge Jeep Ram Fiat of Palestine

Palestine, TX

4.6
263 Reviews
Call Dealership (903) 723-3031

2321 State Highway 155

Palestine, TX

75801

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263 Reviews of EAG Chrysler Dodge Jeep Ram Fiat of Palestine

October 06, 2023

Will not come back they couldn’t find out what was wrong with car bad experience More

by sharon1.hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer
Report | Print
Oct 06, 2023 -

EAG Chrysler Dodge Jeep Ram Fiat of Palestine responded

Hello, Your satisfaction is important to us at Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine. When given the opportunity, I would like to speak with you about your overall experience with our Service Department regarding your visit for your vehicle concerns. Will you please send me your preferred contact information so we can discuss this further? Thank you, Bryan Loveless General Manager bloveless@elliottpalestine.com Elliott CDJR Fiat of Palestine

Oct 10, 2023 -

sharon1.hill responded

I have lights on my dash a battery light a tire light and a check engine light. I wanted these lights off I have a new battery y’all sent me to o Reilly to get. It’s behind drivers front tire o Reilly can’t touch this they wouldn’t fix o Reilly can’t touch this. I have new tires on and it must b a sensor on passenger side because not registering on my tire display no diagnostic was done because I wasn’t charged on that but oreilly told me it was o2sensor and another oreily said it was back Cadillac converter Elliott wanted to charge me to trace some wires which is not the problem I drive on the road and I need a safe vehicle and they say the dealership is the only one that can get those lights off the lights come on for a reason and Elliott wasn’t willing to take the time to fix my car. That is what you are there for. So I assume y’all don’t know how to fix it so I will take my car somewhere else to someone that can FIX the problem

October 06, 2023

Got a great car at a decent price. My trade in value was fair and after purchase promises were kept. More

by kaseynjoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Servin, Bryan Loveless
Report | Print
Oct 07, 2023 -

EAG Chrysler Dodge Jeep Ram Fiat of Palestine responded

We take our reviews seriously here at Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine and are delighted to learn about your visit and that you drove away with a great deal on your new purchase. We appreciate your positive feedback! Our Sales Team is available should you require any extra help. Safe travels!

October 05, 2023

service was amazing. they were able to get all the parts in a very short time and handled multiple projects for me. best service departmen and advisor ever! hoghly reco More

by jason.stovall4113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Stovall
Report | Print
Oct 06, 2023 -

EAG Chrysler Dodge Jeep Ram Fiat of Palestine responded

Thank you for the positive review and for recommending our services. It makes us proud to learn that our Service Team was able to assist you efficiently with your needs. Should you need anything, please don't hesitate to reach out to us at Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine.

October 05, 2023

Elliott runs top flight dealerships. They are all challenged by parts slow deliveries and issues with manufacture feedback, In spite of these challenges, they always make the situation r More

by RDT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan Loveless
Report | Print
Nov 09, 2023 -

EAG Chrysler Dodge Jeep Ram Fiat of Palestine responded

Hi RDT, Thank you for your business and for sharing your thoughts. We definitely do our best to run top-flight dealerships at all of our locations. We pride ourselves in having high-quality team members and how they treat our clients. We also agree with you that Bryan is doing a fantastic job running our Palestine location. Again, we appreciate you choosing Elliott CDJRF of Palestine and it is our honor to count you as a member of the "Elliott Family"!

October 05, 2023

I did take my truck for service, found some issues and they fix it, right More

by Lino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Oct 06, 2023 -

EAG Chrysler Dodge Jeep Ram Fiat of Palestine responded

Hello Lino. We understand that our customers are particular about the quality of automotive care they receive. Thank you for taking the time to write about your great experience with our Service Team. We're glad to learn that you consistently leave Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine pleased with our high level of customer service and attentiveness. Your business is valued and thank you for trusting us with your vehicle!

October 05, 2023

Very polite and helpful. Always so helpful. Courtesy and professional. Explaining everything that has been done. More

by beccabear.rs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Fitzpatrick
Report | Print
Oct 06, 2023 -

EAG Chrysler Dodge Jeep Ram Fiat of Palestine responded

Thanks for the five-star review. Our team strives to provide helpful and professional service. If you have any more automotive needs stop by Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine.

October 05, 2023

The service advisor was excellent, I did appreciate how he greeted me at my drivers side door and was ready to get me checked in. More

by eastendspacecity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service advisor
Report | Print
Nov 09, 2023 -

EAG Chrysler Dodge Jeep Ram Fiat of Palestine responded

Hi Eastendspacecity, Thank you for your business and your kind words. Our team is well trained and does a great job of taking care of our clients. Again, we appreciate you choosing Elliott CDJRF of Palestine and we are honored to count you as a member of the "Elliott Family"!

October 04, 2023

David was extremely helpful in getting me an appointment and keeping me posted of the progress on the day of service. Everyone I dealt with at Elliot was professional and courteous. I will definitely use More

by lovesavizsla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in Service Department
Report | Print
Oct 05, 2023 -

EAG Chrysler Dodge Jeep Ram Fiat of Palestine responded

Thank you very much for the kind review and 5 stars. We are so happy to know that our Service Team was extremely helpful, professional, and courteous on your visit. We’re glad you came in, and thank you for trusting us with your vehicle at Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine.

October 02, 2023

Kellie is great would recommend this dealership and service department to anyone. They had me in and out! Keep up the good work More

by jmmcclendon77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Stovall
Report | Print
Oct 03, 2023 -

EAG Chrysler Dodge Jeep Ram Fiat of Palestine responded

Hello, we are so pleased to read this kind recommendation of our Service Team! Here at Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine we strive to provide efficient and quality work to all our customers, so it's good to know that is what you received. Thank you for sharing these kind words.

September 26, 2023

Excellent service. They got my car transferred from another dealership quicker than I expected. Explained all the paperwork when signing, and made sure I understood all More

by reneeshannon529
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Byron, Cody, Juan Servin, Andrew Dunn
Report | Print
Sep 26, 2023 -

EAG Chrysler Dodge Jeep Ram Fiat of Palestine responded

Thank you for your kind words of recommendation, Renee! We are pleased to learn that you had an excellent experience with our team at Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine and we would be honored to work with you again someday.

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