Eagle Buick GMC, Inc.

This dealer goes out of its way to make its customers happy. This dealership is a first class one. They go out of their way to make customers happy. In a recent service visit on our Buick Enclave we were ther This dealership is a first class one. They go out of their way to make customers happy. In a recent service visit on our Buick Enclave we were there during the lunch hour and they picked up lunch for us as we had to go out but didn't have a vehicle. We ordered what we wanted and gave them the money and they brought it back to us. They are all very courteous and helpful, plus their service is top notch. More

Awesome Everyone was just fantastic to deal with at Eagle. Awesome sales persons and Laura in the Service Dept. was the main reason we purchased from Eagle. I Everyone was just fantastic to deal with at Eagle. Awesome sales persons and Laura in the Service Dept. was the main reason we purchased from Eagle. If it wasn't for her we would have bought or in this case leased from some other dealer closer to Ridge Manor. Bruce was recommended by Laura and he was great to explained everything to us for the lease of the Enclave. All staff is Great, but Laura and Bruce are the BEST. Frank & Pat Proch More

Great Service I have been having my vehicles maintained at Eagle Buick since 2004 and have been satisfied by their professionalism, customer care, and technical abi I have been having my vehicles maintained at Eagle Buick since 2004 and have been satisfied by their professionalism, customer care, and technical abilities. I recommend them to my friends often. More

Service was great and fast. Kept you informed of the service. Personnel were friendly and knew what they were doing. Would recommend Eagle GMC both for ser was great and fast. Kept you informed of the service. Personnel were friendly and knew what they were doing. Would recommend Eagle GMC both for service and sales. More

Best service , and best personnel I have ever with Service personnel Laura was very smart about the car and new what needed to be done , Service manager Jim made sure it got done on time and stuck to t Service personnel Laura was very smart about the car and new what needed to be done , Service manager Jim made sure it got done on time and stuck to the estiment, spot on.. .Never been treated better at any type of business.... More

Friendly, easy to work with sales person. I felt I was treated fairly and honestly and with respect. Gregory was the best. He is sending me the spare key fob which was not available at the t I felt I was treated fairly and honestly and with respect. Gregory was the best. He is sending me the spare key fob which was not available at the time of purchase. More

Oil change Friendly, inexpensive but sticker they took off window said synthetic oil which is what was in it and they put in regular oil. I didn't say synthetic Friendly, inexpensive but sticker they took off window said synthetic oil which is what was in it and they put in regular oil. I didn't say synthetic but thought they would look at what was used last time More

Russel and his brother are the best people ever. Excellent Listen, if I could ever recommend someone in particular, and this dealership I would. The GM Russel Baldner is so caring and helpful, I do not plan on Listen, if I could ever recommend someone in particular, and this dealership I would. The GM Russel Baldner is so caring and helpful, I do not plan on ever using another dealership. I have known him (since school) for over 25 years. I KNOW why they keep this man there! He is beyond fair, helps out my entire family and always gets us just what we want. This guy can remember things from years ago and knows you by name. If there ever was an honest dealership, this one is at the top of the list. Seriously. They try everything to get you what you want and helpful with the banks and financing also. I have sent so many people their way, and everyone has thanked me profusely. I always get trucks from them, and will continue to as long as I live within the state of Florida lol. Thanks for excellent customer service and personal service! By the way, we end up getting turned over to Reggie, Russel's brother he is just as good and so nice! Thanks to them I always have what I need and want. Christa Starkey More

Great Service Good speedy service. Very friendly. Diagnosed warranty issue quickly. I went in for routine service and a squeek in the front end. Ambre (hopefully sp Good speedy service. Very friendly. Diagnosed warranty issue quickly. I went in for routine service and a squeek in the front end. Ambre (hopefully spelled right) confidently quipped it was most likely a strut. Service confirmed her suspicion. She's ordering parts and hopefully all gets fixed. More

Truck purchase Like everyone, we always dread the car buying experience. Obnoxious, relentless sales people, the the "well let's meet the sales manager routine, then Like everyone, we always dread the car buying experience. Obnoxious, relentless sales people, the the "well let's meet the sales manager routine, then the finance manager trying to up sell. Then spend 4 to 5 hours at the dealership. Sucks. Not at Eagle! From seeing the truck on the lot, to meeting Mark Melleti, our sales rep, it was a low key, no pressure and relaxed experience. His persona and straight forward handling of this transaction contributed greatly to our decision to purchase the truck here at Eagle. You can tell Immediately that it is a family owned and operated business by the demeanor of their employees. Everyone I met with there was friendly and went out of there way to assist us. Mark handled our entire transaction and negotiations from start to finish. The finance manager was extremely easy to work with and very quick and efficient. Mark delivered our truck spotless, clean, and full of fuel. He ordered a second key remote for us gratis. Done! Then we had a couple of small items needing attention directly after taking the truck. The service department jumped right the issues, made the minor repairs, and sent us on our way. Now keep in mind this was a used vehicle and once it was ours they had no responsibility to repair. But this dealership took care of the items. You don't find that kind of service there days especially from "corporate chain dealerships". We will buy again from Eagle. They set the bar for what a dealership should be. A pleasant and fair experience! Thank you! More