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124 Reviews of Eagle Chevrolet - Service Center
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August 02, 2025
I brought my 2016 Chevy Equinox to Eagle Chevrolet under an active GM case for a diagnostic due to known internal engine issues. I followed GM’s process and worked with Stephen McHone, the Service Manager, an active GM case for a diagnostic due to known internal engine issues. I followed GM’s process and worked with Stephen McHone, the Service Manager, who verbally assured me that if I leased a vehicle through Eagle, the service fees would be waived. Stephen recommended spark plug replacement, solenoid work, and cleaning — and said it might fix the issue. Based on that, I reluctantly agreed, trusting that this was part of the GM diagnostic process and that the charges would be waived if I moved forward with a lease. The repairs didn’t fix the problem. I was later billed $1,293.02, with no prior written estimate, and only offered a 10% discount when I pushed back. On top of that, Eagle threatened $75/day storage fees retroactive to June 30 unless I paid the full amount — which I ultimately did, just to get my car released. Meanwhile, I tried to lease a vehicle through Eagle, but the sales team failed completely. They were unprofessional, dismissive, and made the deal confusing by ignoring key rebates I qualified for. I gave them everything they needed — they just didn’t follow through. I ended up leasing the vehicle elsewhere, where I was treated with transparency and respect. Eagle Chevrolet made this process unnecessarily stressful and unfair. If you go here, get everything in writing and be cautious of verbal promises. I would never return. — Karen Romano More
by romano2379
July 23, 2025
I have been using Eagle Chevrolet for 10 yrs now. I like that they listen to me when I have a concern and take care of the problem. If there is something that needs to be looked at or changed ( filte I like that they listen to me when I have a concern and take care of the problem. If there is something that needs to be looked at or changed ( filters, hoses etc. they tell me and we discuss what I want to do. More
by Rhoroszewski
Employees Worked With
Stephen Mchone ( service dept.)
July 16, 2025
Seeing mahima and dealing with her was a pleasure she listen and very carefully wrote down what my issue were with my truck, and if I had any problems to contact her. I would differently recommend mahima listen and very carefully wrote down what my issue were with my truck, and if I had any problems to contact her. I would differently recommend mahima More
by justbatz
Employees Worked With
Mahima
June 28, 2025
Bought a used Yukon from riverhead dodge with extended warranty. Riverhead dodge service guy Matt was awful. Called eagle they got me right in Stephen in service was awesome worked with the warranty compa warranty. Riverhead dodge service guy Matt was awful. Called eagle they got me right in Stephen in service was awesome worked with the warranty company and got my problem taken care of quickly. Will definitely be going back there More
by Hdmikehd
Employees Worked With
Stephen
May 29, 2025
Very attentive to my needs. They were very quick and even washed my car. The waiting area was nice. The coffee and hot chocolate was stocked as well as snacks. A nice ice cream They were very quick and even washed my car. The waiting area was nice. The coffee and hot chocolate was stocked as well as snacks. A nice ice cream selection. More
by JChamp
Employees Worked With
Mahima Akter , Stephen McHone
