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Eagle Chevrolet - Service Center

Riverhead, NY

4.2
117 Reviews

117 Reviews of Eagle Chevrolet - Service Center

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May 23, 2024

I don't recommend this dealership. An oil change with tire rotation was 1 price now it is 2 separate prices. This service used to run roughly $87 now Roughly $150 - 1 year apart with More

by Mcartalemi
Recommend Dealer
No
Employees Worked With
Service Dept
May 23, 2024 -

Eagle Chevrolet responded

Mcartalemi, we are sorry to hear about your experience with our pricing and service recommendations. We strive for transparency and fairness in all we do, so it's concerning to read this feedback. We would like the chance to further address this with you, so please reach out directly when you can. Thank you, Customer Care Team - customercare@eagleautomall.com

May 17, 2024

Eagle Chevy is a 5 star dealership in my opinion. The sales department, service department and the parts department are really professional and respectful. More

by RICHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Adams-Korn
May 20, 2024 -

Eagle Chevrolet responded

Richard, we're delighted to know you had a 5-star experience with all departments at Eagle Chevrolet of Riverhead. Thanks for the high praise!

April 11, 2024

I’ve been dealing with Eagle Chevrolet for about 14 years. I’ve always found them to be honest and timely in servicing my car. From the Service Advisors to the mechanics I’ve always been completely sat More

by Pebble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Codi Morton, Everton Sterling, Ray, Jim
Apr 11, 2024 -

Eagle Chevrolet responded

We're so glad to know you've had a great experience with us over the years at Eagle Chevrolet of Riverhead. We aim for complete satisfaction, from our sales team, service advisors, mechanics, and even hot chocolate! Thanks for your continued support and kind words about our dealership.

March 27, 2024

Eagle Chevrolet is an awesome place to not only shop but have your car serviced! More

by Truck/Malibu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen McHone, Matthew Adams-Korn
Mar 28, 2024 -

Eagle Chevrolet responded

It was our pleasure to assist you. Thank you from all of us here at Eagle Chevrolet of Riverhead!

March 16, 2024

Steven was very friendly and professional. Waiting area and restrooms are clean. Complimentary coffee is appreciated. More

by Jim H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Adams-Korn
Mar 18, 2024 -

Eagle Chevrolet responded

Jim, we're glad to know Steven provided friendly and professional service at Eagle Chevrolet of Riverhead. We aim for clean facilities and a comfortable waiting area - happy you enjoyed the coffee!

March 13, 2024

Excellent service and pleasure to do business with Michelle and Steven. Would recommend to friends. More

by 4bahner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle, Steven
Mar 14, 2024 -

Eagle Chevrolet responded

The pleasure was all ours! Thanks for sharing your appreciation for Michelle and Steven, as well as recommending Eagle Chevrolet of Riverhead!

February 15, 2024

Awful Not organized Contradicts themselves with not knowing information Terrible experience with the service management More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Adams-Korn
Feb 16, 2024 -

Eagle Chevrolet responded

Bob, we're really sorry to read about your experience. It's clear we've fallen short of our goal to provide excellent service and for that, we apologize. We'd appreciate the opportunity to learn more about what happened so we can address it properly - please reach out when you have a moment. Thank you, Customer Care Team - CustomerCare@eagleautomall.com

January 20, 2024

I have used Eagle service for more than 20 years. Eagle has always completed the work efficiently and in a timely manner. The service office has always listened to my concerns and explained everythin More

by dmarkertny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Adams-Korn
Jan 22, 2024 -

Eagle Chevrolet responded

We're honored to know that you've trusted Eagle Chevrolet of Riverhead for over 20 years! It's always our goal to provide efficient and timely service while keeping communication clear. Thanks so much for your continued support!

January 13, 2024

Eagle Chevrolet has been an excellent dealer to lease, buy and service your vehicle. I’m totally satisfied with eagle Chevrolet. 2020 Traverse. More

by LB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk fellow. 1-14-24
Jan 15, 2024 -

Eagle Chevrolet responded

We're so glad to know you've had a great experience with us at Eagle Chevrolet of Riverhead! We appreciate your support and hope you continue enjoying your 2020 Chevrolet Traverse.

January 05, 2024

Everything was done professionally and in reasonable time. The service writer answered my questions and had my car done quickly. More

by taurusbmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Adams-Korn
Jan 05, 2024 -

Eagle Chevrolet responded

We're glad to know you had a positive experience with our service team at Eagle Chevrolet of Riverhead! Thanks for the feedback and we look forward to assisting you again in the future.

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