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Eagle Chevrolet - Service Center

Riverhead, NY

4.3
128 Reviews

128 Reviews of Eagle Chevrolet - Service Center

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January 05, 2024

Everything was done professionally and in reasonable time. The service writer answered my questions and had my car done quickly. More

by taurusbmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Adams-Korn
Jan 05, 2024 -

Eagle Chevrolet responded

We're glad to know you had a positive experience with our service team at Eagle Chevrolet of Riverhead! Thanks for the feedback and we look forward to assisting you again in the future.

December 29, 2023

Went to Eagle Chevrolet, no appointment, service tech LuAnn was very very helpful. She set up my service appointment and kept me up to date throughout the day with calls to my cell phone. I even receiv More

by elef47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LuAnn from service
Jan 02, 2024 -

Eagle Chevrolet responded

We're delighted to know that LuAnn and our team at Eagle Chevrolet of Riverhead were able to provide you with top-notch service! We strive for excellence in all we do, so it's great to hear your feedback. Thanks for choosing us!

December 18, 2023

Check in was easy. Nice waiting area!! Car done when expected.Overall it was great.. More

by marysw0rld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Adams-Korn
Dec 19, 2023 -

Eagle Chevrolet responded

Thank you for the review! We appreciate your business and hope to see you again at Eagle Chevrolet of Riverhead!

December 15, 2023

Michele is the absolute goat 🐐 she went above and beyond for me and I will always remember that whenever I come back for service More

by Dmarino1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele
Dec 15, 2023 -

Eagle Chevrolet responded

We're so glad to know Michele made your service experience memorable at Eagle Chevrolet of Riverhead. We look forward to seeing you again for future services!

December 13, 2023

Service was excellent. Luann & staff were able to schedule me in quickly, and also completed to my satisfaction. Will definitely return for service needs More

by Joe H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luann
Dec 14, 2023 -

Eagle Chevrolet responded

Joe, we're glad to know Luann and the team at Eagle Chevrolet of Riverhead were able to provide you with such excellent service. It would be our pleasure to see you down the road - until then, drive safely!

December 06, 2023

I had a great experience with Chevy Eagle Steven, the service tech did a great job More

by j.a.c.4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Adams-Korn
Dec 06, 2023 -

Eagle Chevrolet responded

Thanks for your positive review! We're happy to know our team, especially Steven, delivered an excellent service experience for you. Have a good day! - The Eagle Chevrolet of Riverhead Team

December 03, 2023

Excellent service, great people, everyone is pleasant and very accommodating, We highly recommend this dealership ! More

by Busymanbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luann in service
Dec 04, 2023 -

Eagle Chevrolet responded

Bill, we're delighted to know you had an excellent experience at Eagle Chevrolet of Riverhead. Thanks for recommending us and for your kind words!

November 16, 2023

Overpriced kept my car too long just to see why check engine light was on and I now have a light on that wasn’t on when I dropped it off was told to just drive it around it should go out More

by Unhappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luanne
Nov 18, 2023 -

Eagle Chevrolet responded

We are sorry to read about your experience. We aim for efficient and accurate service, so it's disappointing to see that you were left with additional concerns regarding your vehicle. If you would be willing to provide some more information and discuss these concerns with us directly, please feel free to reach out to us at customercare@eagleautomall.com. Thank you.

November 03, 2023

Gas station computer use for car inspection was down will be in Florida in two days. Service agent Chevy squeeze me in alleviated any problem thank you Chevy. More

by frank.barbuto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service agent and 11 three 8 o’clock in the morning she was great
Nov 03, 2023 -

Eagle Chevrolet responded

Frank, we're glad to know our team at Eagle Chevrolet of Riverhead, especially Chevy, was able to assist you promptly. Safe travels on your way to Florida!

October 26, 2023

VERY UNPROFESSIONAL. If I could leave 0 stars, I would. Eagle Chevrolet's service manager has to be the rudest person I have ever spoken to. Not only did she speak over m More

by NOFOMOM234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luanne McBride
Oct 26, 2023 -

Eagle Chevrolet responded

I'm really sorry to read about your experience. It's important for us that all our customers feel respected and heard, so it's concerning to see we've missed the mark here. I'd like a chance to personally address this issue with you and work towards a resolution - please reach out when you can. Thank you, Customer Care Team - customercare@eagleautomall.com

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