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Eagle Chevrolet - Service Center

Riverhead, NY

4.3
128 Reviews

128 Reviews of Eagle Chevrolet - Service Center

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October 25, 2023

The service team was very friendly and professional. The customer waiting area is like a living room! Definitely will be back. More

by Jsh2917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Oct 26, 2023 -

Eagle Chevrolet responded

We're glad to know you enjoyed our comfortable waiting area and found our service team friendly and professional at Eagle Chevrolet of Riverhead. We look forward to seeing you again!

October 25, 2023

EAGLE CHEVROLET OF RIVERHEAD. TOTALLY OVER INFLATED CAR SERVICE PRICE!!! YOU LOST A CUSTOMER!! Got charged $ 2586 for brakes Rotors air filter oil change and brake fluid job. My More

by Candylure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luann McBride Roga
Oct 26, 2023 -

Eagle Chevrolet responded

We're sorry to read about your dissatisfaction with the pricing of our services. We strive for transparency and fairness in all we do, so it's concerning to see this feedback. We'd like the opportunity to discuss this further and address your concerns directly. Please feel free to reach out at your earliest convenience. Thank you, Customer Care Team - customercare@eagleautomall.com

October 14, 2023

EVERYONE at Eagle Chevrolet Riverhead were terrific! ! They kept me informed as to the progress on my car and even told me when the "food truck" arrived in case I wanted something.. In all of my years ( More

by Jimmie48isbest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am sorry, but I do not know their names.
Oct 16, 2023 -

Eagle Chevrolet responded

We're so glad to know that you had a wonderful experience with our team at Eagle Chevrolet of Riverhead! It's great to see that we could keep you informed and comfortable during your visit. Thanks for the kind words, and don't hesitate if there's anything else we can assist with in the future!

October 10, 2023

Very good dealership have brought two trucks from them. Always go there for service. Satisfied More

by ebenson725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 10, 2023 -

Eagle Chevrolet responded

Thank you for this 5-star review of Eagle Chevrolet of Riverhead! Have a lovely day!

October 03, 2023

All the service reps are excellent and very helpful. However I brought my very clean and neat vehicle in for a simple NYS inspection. A 2021 Trail Boss with only 17,000 miles on it. The glue from the More

by mpchief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Oct 04, 2023 -

Eagle Chevrolet responded

We appreciate your feedback and are sorry to learn about the work done on your vehicle during its inspection. We strive for excellence in all aspects of our service, so it's disappointing to know we fell short this time. We would like the opportunity to address your concerns directly. Please reach out to our Customer Care team at customercare@eagleautomall.com when you have a moment. Thank you.

October 01, 2023

Mike in the service department was very helpful in getting my 2019 Chevy Colorado’s transmission issue serviced and had the car returned to me as promised. He took the time to explain the problem to m More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 02, 2023 -

Eagle Chevrolet responded

Peter, we're glad to know Mike was able to assist with your Chevy Colorado's transmission issue at Eagle Chevrolet of Riverhead. It's important that our customers understand the process and solutions - thanks for acknowledging his efforts!

September 05, 2023

Service is always great they inform on suggested work tried Foo work a deal on a new vehicle close thinking of replacing wife's car More

by Lunidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Sep 05, 2023 -

Eagle Chevrolet responded

Lunidi, it's great to know you've had consistently good service at Eagle Chevrolet of Riverhead. We're here and ready to help when you decide on that new car for your wife!

August 26, 2023

It is always a great expectation at Eagle Chevy. The staff is friendly, the service is great. The waiting room is always clean and has coffee & snacks for customers while we wait. More

by carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unkn
Aug 28, 2023 -

Eagle Chevrolet responded

Carolyn, we're so glad to know you've had consistently great experiences at Eagle Chevrolet of Riverhead. Drive safely, and we hope to see you again down the road!

August 10, 2023

Terrible Service Department. Had one of our company vehicles for 11 weeks. One story after another. Vehicle is part of enterprise fleet program I let them handle it. Went in fo More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luann
Aug 11, 2023 -

Eagle Chevrolet responded

Phil, we're sorry to read about your experience with our service department. It's clear we've fallen short of expectations and for that, we apologize. We understand the importance of timely repairs especially when it comes to company vehicles. Please reach out so we can address these issues directly and work towards a resolution together. Thank you, Customer Care Team - (877)-811-9330

July 25, 2023

Very nice helpful people. They are fast & good. Nice clean waiting room. Very nice friendly people. More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I did not get their names.
Jul 25, 2023 -

Eagle Chevrolet responded

Barbara, thank you for the review! We are so glad to hear that you had a successful service experience working with us. Drive safely, and we hope to see you again at Eagle Chevrolet of Riverhead!

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