Earnhardt Buick GMC - Mesa

Above and beyond Wes went above and beyond to handle my requests and service my vehicle. I certainly feel he heard my concerns and did everything possible to keep my c Wes went above and beyond to handle my requests and service my vehicle. I certainly feel he heard my concerns and did everything possible to keep my car in good shape and safe to drive. I appreciate his kind, professional and polite service immensely! More

Excellent Customer Service Earnhardt is my dealership of choice because of their high-standard of customer service. Although this dealership is 35 miles from my home in mid-tow Earnhardt is my dealership of choice because of their high-standard of customer service. Although this dealership is 35 miles from my home in mid-town Phoenix and there are others closer to choose from, I continue to do business here because of professional and knowledgeable employees. More

Oil change Smooth process they did what they said in the time they said it would take. We have now had three services done on our GMC and they have been consiste Smooth process they did what they said in the time they said it would take. We have now had three services done on our GMC and they have been consistently good. More

Always friendly and handled my matter quickly. Steven is always pleasant and takes the time to explain what is going on. The offer is always there for a ride if I am unable to wait. Steven is always pleasant and takes the time to explain what is going on. The offer is always there for a ride if I am unable to wait. More

wonderful salesman and a very nice manager . both tried very hard to please me and to get a car with the price I could afford. and my salesman Josh came through, he made it happen. thanks I will both tried very hard to please me and to get a car with the price I could afford. and my salesman Josh came through, he made it happen. thanks I will recommend my salesman to every one More

John Pochiro did great John Pochiro did a great job for us. Excellent! Friendly and very helpful. Really enjoyed working with him thru out the entire process. Robert McCar John Pochiro did a great job for us. Excellent! Friendly and very helpful. Really enjoyed working with him thru out the entire process. Robert McCarville More

Personnel Chris Scherff walked me thru everything perfectly. Tony Chacon and Tracy Hunt also are a pleasure to work with. All went well and timing of return of Chris Scherff walked me thru everything perfectly. Tony Chacon and Tracy Hunt also are a pleasure to work with. All went well and timing of return of prior leased car so far is OK... More

Always professional Took my vehicle for an oil change. Done on time. Stayed at quoted price. Would recommend to anyone. Great job. Curious and friendly by all Took my vehicle for an oil change. Done on time. Stayed at quoted price. Would recommend to anyone. Great job. Curious and friendly by all More

Dead Battery Replacement Came out early on a Thursday morning to leave for work and found my 2013 had a dead battery. Called Earnhardt Service at 7AM to find out if they had a Came out early on a Thursday morning to leave for work and found my 2013 had a dead battery. Called Earnhardt Service at 7AM to find out if they had a replacement in stock and if they could take me to replace the battery. There was a yes response to both questions. Jump started the car and drove to Earnhardt where the service advisor (Wes) helped with getting the car entered into the system and I was told the battery replacement would be complete in less 30 to 45 minutes. Took a seat in the customer waiting area and enjoyed a donut and cup of coffee. Wes came for me in about 35 minutes and reported that the battery had been replaced and the electrical system was also checked to make sure there was nothing in the system that would have caused the battery to fail. All was good and I paid the bill and left the shop with an operational vehicle. End of story. More

Oil Change and Pricing New Trucks The service department did an outstanding job with the oil change and tire rotation as always. The sales team, especially Alan and Brad were fantastic The service department did an outstanding job with the oil change and tire rotation as always. The sales team, especially Alan and Brad were fantastic with reviewing the new 2019 models and the new features and pricing. My go to dealership for any vehicle needs. More