Earnhardt Buick GMC - Mesa

Service Brake assist Hank and team did a great job finding the problem and making repair as quickly as possible. Thank you for not thinking we were crazy when light came o Hank and team did a great job finding the problem and making repair as quickly as possible. Thank you for not thinking we were crazy when light came on for us but not for you. You continued to wait and check until we were satisfied. More

2016 Chevy Equinox Bob was not pushy and gave great information. He has helped us with the problems we had with the vehicle. For instance there was something wrong with Bob was not pushy and gave great information. He has helped us with the problems we had with the vehicle. For instance there was something wrong with our vehicle computer he made sure it was taken care of and followed up with us. When I get back from Colorado he will set up an appointment to replace the windshield. More

The appointment started on time and finished in good time. Satisfied with the service and everyone was good to work with. Will return for service when in Arizona again next year. Thanks to service department Satisfied with the service and everyone was good to work with. Will return for service when in Arizona again next year. Thanks to service department. More

Replace tires, alignment, balance Keep up the great service! Service was completed efficiently on short notice without an appointment. They gave me a loaner vehicle so I could go to wo Keep up the great service! Service was completed efficiently on short notice without an appointment. They gave me a loaner vehicle so I could go to work the next day. More

Bought second new Buick This dealership is great on all levels. The people are friendly, courteous, helpful, and all around just nice. They have treated me fairly in all my This dealership is great on all levels. The people are friendly, courteous, helpful, and all around just nice. They have treated me fairly in all my experiences. The service advisors are very straight forward and explain everything. As a woman, I appreciate this. I have never felt that they talked down to me but treated me as any other customer. Questions are answered and I am not made to feel awkward or ill informed. More

Professionalism and Friendliness After unhappy experiences with two other dealers in two states, the relaxed environment and friendliness at Earnhardt. was like a breath of fresh air After unhappy experiences with two other dealers in two states, the relaxed environment and friendliness at Earnhardt. was like a breath of fresh air. The manager, Rod and salesman, Tom were professional and friendly in all regards. Our lease number wish was accommodated and our Buick Enclave was actually of greater value than we had anticipated. All in all the experience was entirely satisfying. More

Spray-in bed liner Service advisor Weston made the whole process go smoothly. Dropped the vehicle off at 9:00 a.m. and got a call back when it was finished around the ti Service advisor Weston made the whole process go smoothly. Dropped the vehicle off at 9:00 a.m. and got a call back when it was finished around the time they had promised. All work was done to my satisfaction More

New car purchase Complete satisfaction - normally, I don't even do surveys so this is all you're getting. Rip was excellent to work with and worked with me to get exa Complete satisfaction - normally, I don't even do surveys so this is all you're getting. Rip was excellent to work with and worked with me to get exactly what I wanted. More

Very satisfied with 30K service, not Auto Butler scheduling When I called for an appointment for 30 K service and Auto Butler I was given a convenient time for service and an absolutely awful time estimate for When I called for an appointment for 30 K service and Auto Butler I was given a convenient time for service and an absolutely awful time estimate for the Auto Butler. Actually, nobody ever called me back to book my Auto Butler appointment, but I was able to make an appointment yesterday for May 11th. That is right May 11th. Ridiculous! This is the second problem I have had with Auto Butler and would not recommend purchasing at your dealership. My wife just bought a new Jeep with Auto Butler at Earnhardt in Gilbert and we will see if it is better than yours. Her appointment is scheduled for April 18th. which was also made yesterday. That is almost a month better than what you offer. The 30K service was great. I was greeted by name when I arrived. Although the driver was not available to shuttle me back, the service was quick. The service writer kept me informed, helped me with the checkout process and got me out of there. I would have rated everything a 5 if it was not for the Auto Butler which was not his fault If you guys cannot handle the Auto Butler service, please don't sell it. More

2016 gmc canyon sle Everybody I work with either on the phone or in person was just fantastic. Made the process easy and painless. Very happy with the vehicle Everybody I work with either on the phone or in person was just fantastic. Made the process easy and painless. Very happy with the vehicle More