
Earnhardt Cadillac
Scottsdale, AZ
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This was my first purchase from this dealership. I found the salesman, Craig Bergmann to be friendly, helpful and truthful. While often negotiations, especially involving trades, can take forever I found the salesman, Craig Bergmann to be friendly, helpful and truthful. While often negotiations, especially involving trades, can take forever and become stressful, mine was very straightforward and easy. The dealership's first proposal was very close to what I came in expecting to be fair and was not overly aggressive as is often the case. That set the tone for a favorable outcome. More
I have used this dealership for service and warranty work. Mario has always made it easy to schedule and has done a great job of seeing that the service has been done.. I highly recommend them. work. Mario has always made it easy to schedule and has done a great job of seeing that the service has been done.. I highly recommend them. More
The service team (Mario) as well as the inside sales group (Roberto) were great. I had an oil change which was done efficiently and timely. While waiting I ordered a new car. I had previously purchas group (Roberto) were great. I had an oil change which was done efficiently and timely. While waiting I ordered a new car. I had previously purchased my current car there as well some years ago, which says a lot:) More
The service team as well as the inside sales group here are and always have been a great support. We’d mention names, but you’d probably prefer that no be done. are and always have been a great support. We’d mention names, but you’d probably prefer that no be done. More
Service was great. I had several issues and was expecting to leave the car for two days, but it was finished the same day! I had several issues and was expecting to leave the car for two days, but it was finished the same day! More
Great customer service - Mitchell is friendly and professional and does a great job. I am always happy with the quality of service I receive at this location. professional and does a great job. I am always happy with the quality of service I receive at this location. More
I had my car in for service for numerous electrical issues. Steven the Service Manager was very accommodating, efficient, courteous, and knowledgeable. He went on a test drive with me, looked at the issues. Steven the Service Manager was very accommodating, efficient, courteous, and knowledgeable. He went on a test drive with me, looked at the video I had taken (and had me forward it to him), and called me numerous times to keep me updated. They always return the car washed and vacuumed. BEST SERVICE Department I have dealt with in my 50 plus years of buying cars. More
Our salesman, Roberto, was wonderful to work with. He was thorough and efficient. I had not met him before but my husband bought a car from him last year and when it was time for a new car for me, i He was thorough and efficient. I had not met him before but my husband bought a car from him last year and when it was time for a new car for me, insisted we work with Roberto. We certainly will buy from him again! More