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Earnhardt Cadillac

Scottsdale, AZ

5.0
875 Reviews

7901 East Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 875 reviews

November 15, 2025

Mario and the team of porters are fantastic. Friendly and great open communication throughout the visit. Very well run dealership More

by doeantic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Coronado
Nov 17, 2025 -

Earnhardt Cadillac responded

Thanks for the fantastic feedback! We're thrilled to hear that Mario and our team provided you with a great experience. Open communication and friendly service are what we strive for. We appreciate your support and look forward to welcoming you back! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

November 09, 2025

They called me to remind me I needed service on a recall. I wasn't ready to take it in so they said not a problem. When I was ready they got me right in at the time I wanted. They took care of the problem More

by jlc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ansingh
Nov 10, 2025 -

Earnhardt Cadillac responded

Thank you for sharing your experience! We're glad to hear our team was able to accommodate your schedule and resolve the recall service efficiently. Your satisfaction is our top priority, and we appreciate your trust in us! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

October 30, 2025

Outstanding Service Department Rep. Mitchel, who is very personal and customer orientated. Very satisfied with the service and my XT5 was ready on time.. More

by valtom123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Shakhwar, Mitchell Melero
Oct 31, 2025 -

Earnhardt Cadillac responded

Thank you for your wonderful feedback! We're thrilled to hear that Mitchel provided you with outstanding service and that your XT5 was ready on time. Your satisfaction is our priority, and we look forward to serving you again! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

October 30, 2025

Mario is the best fast service and good communication. Never have been disappointed and good outcomes More

by doeantic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Coronado
Oct 31, 2025 -

Earnhardt Cadillac responded

Thank you for the fantastic feedback! We're thrilled to hear that Mario provided you with fast service and clear communication. Your satisfaction is our priority, and we're glad to know you’ve consistently had great experiences with us. We appreciate your support! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

September 16, 2025

Horrible customer experience. Very rude and make purchasing a vehicle like pulling teeth. Marked up vehicles. More

by Travmatic2382
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Jelinek
Sep 16, 2025 -

Earnhardt Cadillac responded

We're disappointed that we were unable to come to terms on this pre-owned vehicle. We appreciate the opportunity to earn your business and wish you the best of luck on your vehicle search. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

Sep 16, 2025 -

Travmatic2382 responded

I never got a FAIR opportunity.

August 10, 2025

Since the day I bought my Cadillac at Earnhardt Cadillac, I have experienced customer service like I've never received before! Brandon has made every encounter a wonderful experience. Whatever my car has nee More

by lorrettag3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Porter
Aug 11, 2025 -

Earnhardt Cadillac responded

Thank you for your fantastic review! We're thrilled to hear about your wonderful experience with Brandon and our team. Your loyalty means the world to us, and we're here to ensure you continue to enjoy your Cadillac for years to come! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

August 01, 2025

Mario Coronado, Service Advisor, as always, took great care completing the service, inspection and updating of the Escalade. No one does it better. Craig Bergmann, Sales, was very precise and effective More

by jjjsiket555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Ingram, Finance: (not sure why her name is not on the dealership team list because she has worked there for more than 7 years., Mario Coronado, Craig Bergmann
Aug 05, 2025 -

Earnhardt Cadillac responded

Thank you for your fantastic review! We're thrilled to hear that Mario, Craig, and Sara provided you with exceptional service throughout your experience. Our team is dedicated to making every transaction smooth and enjoyable. We look forward to assisting you with your future vehicle needs! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

July 31, 2025

Mario and the whole service department crew was great servicing me and my vehicle with all the construction going on they made it a good experience, very pleased with your service department More

by fredsr3fredsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Coronado
Aug 01, 2025 -

Earnhardt Cadillac responded

Thank you for the fantastic feedback! We're thrilled to hear that Mario and the service team provided you with a great experience despite the ongoing construction. Your satisfaction is our top priority, and we appreciate your support! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

July 23, 2025

The service department is absolutely great. I can’t say enough about it in my contact service manager is Mitchell Who has exceptional customer service skills and Ben’s over backwards to please More

by Michaelpanicola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Like I said before there are people in the service department I see every time I’m there, but I do not know their name and they are exceptional. I will probably try to get their name next time I go in., Mitchell Melero
Jul 24, 2025 -

Earnhardt Cadillac responded

Thank you for the fantastic review, Michael! We're thrilled to hear about your positive experiences with our service team, especially Mitchell. We appreciate your loyalty and look forward to continuing to provide you with exceptional service every time you visit. Enjoy your day! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

July 17, 2025

Brandon is great at taking care of my needs. Very professional and affable. Hasn’t disappointed me at any time. Keep up the good work. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Porter
Jul 21, 2025 -

Earnhardt Cadillac responded

Thank you, George! We're thrilled to hear about your positive experience with Brandon. Our team is dedicated to providing top-notch service, and it's great to know that we're meeting your expectations. We appreciate your support and look forward to serving you again! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

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