Earnhardt Cadillac

The Earnhardt Family are very lucky to have 3 Five Star Employees, Chris, Mario & Sara. Employees, Chris, Mario & Sara. More

Older dealership that needs updating. Lobby chairs have cracks in them. Garage area is poorly lit. This isn’t what I expected from a luxury brand dealership. Lobby chairs have cracks in them. Garage area is poorly lit. This isn’t what I expected from a luxury brand dealership. More

I have to say this was a First Class Experience here at Earnhardt Cadillac ! The base of any dealership is its representation and I will say Craig Bergmann knocked this one out of the Park he is truly a gr Earnhardt Cadillac ! The base of any dealership is its representation and I will say Craig Bergmann knocked this one out of the Park he is truly a great person and I was very pleased with his expertise of the Cadillac Brand. I look forward to out next experience with the new electric Caddy! More

Great! , and convenient, service with Mario! He had my car picked up and returned to me as I needed help with this. , and convenient, service with Mario! He had my car picked up and returned to me as I needed help with this. More

This was our first time experience with Earnhardt Cadillac and they were great to work with very professional experience.. We worked with Crystal Fletcher she was wonderful. We were overseas when sh Cadillac and they were great to work with very professional experience.. We worked with Crystal Fletcher she was wonderful. We were overseas when she found the perfect Cadillac Escalade for us. Through text as we flew from Ireland she had everything ready for us to sign when we reached the dealership. She also stayed late just to make sure we were taken care of. Thank You Crystal. More

Truly professional and helpful. ROBERTO SAENZ went over and above his job description. Best car buying experience ever!!!! ROBERTO SAENZ went over and above his job description. Best car buying experience ever!!!! More

I receive the best service for my baby from Earnhardt Cadillac. I am always treated with respect. My service manager Steven always asks if there is anything else I need assistance with. Great customer Cadillac. I am always treated with respect. My service manager Steven always asks if there is anything else I need assistance with. Great customer service and my car is always beautiful when it is returned to me. There is no other place that I would have my Escalade serviced. More

A 2*. .... because the salesman was friendly. Will never by another car from Earnhardt. Purchased a 2021 XT5 in August. Went out the door just before cl .... because the salesman was friendly. Will never by another car from Earnhardt. Purchased a 2021 XT5 in August. Went out the door just before closing, Going home to the NW Valley Warning light appeared stating tire pressure problem. Had to return the next day 40 miles there 40 miles back home.. Then getting ready for a trip realized the luggage support was missing.. Another trip back.... I was told I would get another free oil change for my inconvenience. Now in between August and May 1, many warning signs coming and gong on the dash. Yesterday April 30, 2022, Had an appointment for an oil change. drove 40 miles one way for my appointment, got there and was told by Mario my car out of warranty. And no free oil change in computer. Buyer Beware More

Chris S. Is my salesman, and I hope he always will be for my next purchases, it has been a pleasure to work with him!! I can be real picky and indecisive at Is my salesman, and I hope he always will be for my next purchases, it has been a pleasure to work with him!! I can be real picky and indecisive at times, but because of Chris's knowledge of the Cadillac products and his patience, professionalism and he was very courteous, he helped me to decide on the vehicle I wanted by asking me questions about my driving needs/habits. I lost my husband 2 years ago and the car buying process was his role, so I was lost without him. Thank you again Chris, my new friend. Earnhardt Cadillac of Scottsdale Management team Chris is a gem!! keep in working as long as you can. Thank You Ernestine PM More

For over the past two years, Ive been very pleased at all levels from sales to service. Steven Ansingh (Service) has alway been very thorough and respectful, providing great customer service. levels from sales to service. Steven Ansingh (Service) has alway been very thorough and respectful, providing great customer service. More