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Earnhardt Cadillac

Scottsdale, AZ

5.0
857 Reviews

7901 East Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 857 reviews

August 15, 2021

Mario has been my service advisor for many years. His customer service is superior and always keeps me Informed as to what is happening with my car. More

by yar4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Coronado
Aug 16, 2021 -

Earnhardt Cadillac responded

Mario is an all-star and it's no surprise he takes great care of your vehicle. We'll be sure to share this with him and we'll see you again soon. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

August 13, 2021

My service advisor had the work completed on my car when promised. They checked my tires while it was in the shop and found a nail which they removed and plugged at no charge - and my car is clean now as w More

by Maceynikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Mario Coronado
Aug 16, 2021 -

Earnhardt Cadillac responded

We're very happy to see our service team took great care of your vehicle and it looks and runs just like new. We can't wait to see you here at your next visit. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

August 07, 2021

The Service Dept and my service Mgr ( Chris )have been great The salespeople that I have dealt with as well add I plan to buy another car from them More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in the service Dept he has great customer service , Omar Shakhwar
Aug 09, 2021 -

Earnhardt Cadillac responded

Hi Mike, it's a pleasure to see both our sales and service teams take great care of you and we look forward to seeing you at your next service visit. Hope your Cadillac is treating you well. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

June 26, 2021

Great responsive folks and first class service. Highly recommend. Quick service when needed on a very hot day. Happy on road service had a replacement battery on board, thus saving a trip to replace the More

by Chuck E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ansingh
Jun 28, 2021 -

Earnhardt Cadillac responded

Hi Chuck, We couldn't be happier that you received first-class service and our team got you back out on the road in a timely manner. We hope your vehicle's running just like new and should you ever need anything, please don't hesitate to let us know. We're here to help. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

June 23, 2021

Steven is since many years my service advisor at Earnhardt Cadillac. He is always friendly, very knowledgeable and helpful. I could not think of a more efficient and thoughtful Person. I drive my ca More

by Bernd Martin
Recommend Dealer
Yes
Employees Worked With
Steven Ansingh
Jun 25, 2021 -

Earnhardt Cadillac responded

Hi Bernd, We're extremely lucky to have Steven on our service team and we're so happy to see he's provided you with nothing but the best service over the years. We appreciate your loyalty to us and Steven and we can't wait to continue to take great care of you and your vehicle. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

June 05, 2021

wonderful service by the best. Brandon is great and I always enjoy my experience at Coulter. I will remain a faithful Cadillac owner for years to come. More

by rovaiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Tracy, Brandon Porter
Jun 07, 2021 -

Earnhardt Cadillac responded

Brandon's a great asset to us here and we're so happy to see that he always takes great care of you. Thanks for your loyalty to us here and we look forward to continuing to work together for many years to come. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

June 02, 2021

I have been using Earnhardt service dept.for a few years and have always worked with Mario Coronado in the service dept. He is not only a nice person he is great at what he does. Always polite and very i More

by ralbert23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Coronado
Jun 03, 2021 -

Earnhardt Cadillac responded

Thanks so much for being a valued customer. We're lucky to have you as a member of the family and we're glad that Mario and our team take great care of you and your vehicle. We hope it's running just like new and we look forward to seeing you here at your next service visit. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

June 01, 2021

Roberto was a cool guy to work with. He has been in car sales for 40 years and never pushed the envelope with me and we worked a nice deal. More

by jyates721
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Saenz
Jun 03, 2021 -

Earnhardt Cadillac responded

We're very lucky to have Roberto on our team and it's no surprise he made you feel comfortable throughout the entire process. Thanks so much for choosing us here and taking the time to share your experience. Please let us or Roberto know should you ever need anything. You're family. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

May 11, 2021

Brandon Porter was excellent as he has been every time I have service done on my suv. All work performed was great. I would highly recommend Brandon More

by hkirsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Porter
May 14, 2021 -

Earnhardt Cadillac responded

Brandon's an all-star and it's no surprise he takes great care of you and your vehicle each time you visit. We'll be sure to share this with him and we'll see you here at your next service visit. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

May 14, 2021 -

hkirsch responded

Email is hkirsch@sedona.net

May 10, 2021

Anthony Herrman was my sales contact. He was outstanding to work with from showing me all of the XT4 and XT5’s that were available to reviewing all of the new features to helping get the price within my bud More

by Cdtoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Herrman, Tobey Bates
May 11, 2021 -

Earnhardt Cadillac responded

Anthony is a great asset to us here and it's no surprise to see that he went above and beyond to provide you with the best service possible. We'll be sure to share this great review with him and we look forward to working together again soon. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

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