Earnhardt Cadillac

What an unexpected and overwhelmingly wonderful experience. We have always had a great service experience at this dealership-even well before Legends was taken over by Earnhardt. But this time was experience. We have always had a great service experience at this dealership-even well before Legends was taken over by Earnhardt. But this time was positively extraordinary. We took our 2015 Escalade Platinum (72,000 miles) in to our excellent service advisor, Brandon Porter. We asked him to check for squeaking brakes and to correct what might be wrong. We waited in the waiting room, sales floor. To our pleasant surprise, Brandon came to us after about 45 minutes to an hour later with good news. There were no brake problems, the brakes are in good shape and the pads were still "thick." No need to replace. However, Brandon also said he had noted that there was a safety airbag recall out on our vehicle, but he didn't have extra inventory on hand to fix it - but "borrowed" what he needed (the safety fix) from another scheduled vehicle that wasn't due out that day and and took care of the recall without our even knowing of it! More surprising, when we were ready to retreive our vehicle and pay the service charge we were told there was no charge for checking the brakes (and, of course, not the recall.) When is the last time you were able to leave any automobile service department witj NOTHING TO PAY! and everything was fixed?!!! Thanks Brandon More

All the staff and advisors at the Earnhardt Cadillac provide a true Concierge Service. I have been working with Mario for the past 12 yr and always received contended service. He is like a doctor who provide a true Concierge Service. I have been working with Mario for the past 12 yr and always received contended service. He is like a doctor who doctors and treats the car and his clientele and leaves a pleasant and a long lasting experience. More

Mario is about as good as they come. His keen diagnostic ability is a rare commodity in today's times. He more than fills Armand's shoes. 20 year Escalade customer. ability is a rare commodity in today's times. He more than fills Armand's shoes. 20 year Escalade customer. More

Mario is the best & has taken good care of my car for several years now, I wouldn’t go anywhere else to have my car serviced several years now, I wouldn’t go anywhere else to have my car serviced More

Chris was awesome. Very nice and friendly and helpful. Everything was easy and smooth. Waiting room was clean and well stocked. We will definitely go back. Everything was easy and smooth. Waiting room was clean and well stocked. We will definitely go back. More

Earnhardt family dealerships have been caring for my vehicles for as long as I remember. The genuineness of the experience transpires to all that work here. We entrust our vehicles with them, because vehicles for as long as I remember. The genuineness of the experience transpires to all that work here. We entrust our vehicles with them, because there is no better lesion, technician, or sales force that can compare to the experience. I am very well pleased, and will continue future business with The Earnhardt’s and Brandon. Best, Dr M More

Our experience with Earnhardt Cadillac was exceptional starting with Harlee Roberts with online sales, Mike Strictland sales agent and concluding with Tobey Bates in finance. Each of them were patient, p starting with Harlee Roberts with online sales, Mike Strictland sales agent and concluding with Tobey Bates in finance. Each of them were patient, polite and extremely professional. We will highly recommend this dealership to anyone considering the purchase of a car. More

We had a great experience with purchasing our new XT4. Anthony Herrman was super helpful and was always available to answer questions throughout the sales process. Also he took extra time to help us get e Anthony Herrman was super helpful and was always available to answer questions throughout the sales process. Also he took extra time to help us get everything set up when we took delivery. More

Earnhardt Cadillac is great! But it's the people like Brandon that make it great. I had an emergency on the 16th of December brought my XT4 over and Brandon was able to get my vehicle looked at ASAP. Tur Brandon that make it great. I had an emergency on the 16th of December brought my XT4 over and Brandon was able to get my vehicle looked at ASAP. Turned out the problem was minor, but once again Brandon was on top of it and settled my nerves. Thank you Brandon. More

Brandon has gone above and beyond every time I get my car serviced. He always communicates, speed and urgency is on point and most importantly he has a high level of integrity. Highly recommend the service d serviced. He always communicates, speed and urgency is on point and most importantly he has a high level of integrity. Highly recommend the service dept at this location!! Lee the manager always follows up and again Brandon is a rockstar More