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Earnhardt Cadillac

Scottsdale, AZ

5.0
860 Reviews

7901 East Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 860 reviews

January 04, 2021

We had a great experience with purchasing our new XT4. Anthony Herrman was super helpful and was always available to answer questions throughout the sales process. Also he took extra time to help us get e More

by AZ435
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harlee Roberts, Anthony Herrman
Jan 04, 2021 -

Earnhardt Cadillac responded

Congrats on your new XT4 and welcome to the family. It's a pleasure to see that Anthony went above and beyond to make sure you had the world-class car-buying experience that you deserved. We hope your new Cadillac's treating you well and we look forward to seeing you here at your first service visit. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

December 19, 2020

Earnhardt Cadillac is great! But it's the people like Brandon that make it great. I had an emergency on the 16th of December brought my XT4 over and Brandon was able to get my vehicle looked at ASAP. Tur More

by curlyruggs1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Porter
Dec 21, 2020 -

Earnhardt Cadillac responded

We're so happy to see that Brandon was extremely accommodating. He's an all-star and it's no surprise to see he took great care of you. We hope your XT4 is running just like new and we look forward to taking care of all your Cadillac needs for years to come. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

December 05, 2020

Brandon has gone above and beyond every time I get my car serviced. He always communicates, speed and urgency is on point and most importantly he has a high level of integrity. Highly recommend the service d More

by NDK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Berringer. , Brandon Porter
Dec 07, 2020 -

Earnhardt Cadillac responded

We couldn't be happier to see that Brandon goes above and beyond at each of your service visits. He's a great asset to us here and always making sure customers drive home happy. We'll be sure to share this with him and we can't wait to serve you again soon. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

October 30, 2020

Steve has always taken great care of my xt5 cadi. The entire staff is very polite and professional. It is always so easy to book appt and get in for service. More

by leablumberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ansingh
Nov 02, 2020 -

Earnhardt Cadillac responded

Hi Lea, We're so happy to see that Steve and our team take great care of you and your Cadillac. Thanks so much for being a valued customer and we can't wait to see you at your next service visit. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

October 13, 2020

The team here is so very courteous and detailed with their work. They always take great care of me and my car. thanks much, guys. More

by Melodee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 19, 2020 -

Earnhardt Cadillac responded

Hi Melodee, We couldn't be happier to see that our team takes great care of you and your vehicle. We hope all is well and we can't wait to work together again soon! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

September 20, 2020

After 11 years experience with Earnhardt, I have established a feeling of total respect and trust in the the sales and service I have received. I have had the good fortune of working with my Servic More

by Margaret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Coronado, Craig Bergmann
Sep 23, 2020 -

Earnhardt Cadillac responded

Hi Margaret, Thank you so much for your loyalty to us here. We're very lucky to have you as a valued customer and can't wait to work together for another 11 years. Hope to see you soon. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

August 21, 2020

We have been customers since 2012. On our 6th vehicle. Love the cars, people and service model! Super organization. These guys really work at consistently providing a quality, friendly experience and it s More

by timmcgough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lucero, Mario Coronado, Tobey Bates
Aug 25, 2020 -

Earnhardt Cadillac responded

Hi Tim, Thank you so much for your loyalty to us here. We're incredibly lucky to have you as valued customers and look forward to working together for another eight years. Please don't hesitate to let us know should you ever need anything. You're family! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

May 12, 2020

Handled our Service from picking up our Caddy at home to dropping it back off like a pro!! True professional service!! Made it so easy! More

by Debbie
Recommend Dealer
Yes
Employees Worked With
Mario Coronado
May 13, 2020 -

Earnhardt Cadillac responded

Hi Debbie, We couldn't be happier to see that you took advantage of our No Bull Flexible Service option and our team took great care of your Cadillac. Thanks for taking the time to share this and we look forward to working together again soon. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

March 30, 2020

***ONLINE BUYERS BEWARE*** Most Unethical Dealership I found a car online and emailed an inquiry to see if it was still available. I was informed it was available. I asked fo More

by niffyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Kish (sales manager) Harlee Roberts (internet sales) , Paul Lucero
Mar 31, 2020 -

Earnhardt Cadillac responded

Hi Jennifer, It was a pleasure speaking with you yesterday and I look forward to coming to a resolution and helping get this issue resolved. Please don't hesitate to contact me should you have any other questions or concerns. I'm here to help. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

March 20, 2020

I was interested in a used Mercedes Benz that they were offering for sale. Spoke to Robert Jelinek who gave me all the information about the car. He also went out and took some additional pictures and sent More

by Bondo1
Recommend Dealer
Yes
Employees Worked With
Sara Ingram, Robert Jelinek
Mar 24, 2020 -

Earnhardt Cadillac responded

It's a pleasure to read this and see that Robert and our team went above and beyond to ensure you had the best car-buying experience possible. We hope you had a safe drive back to New York and should you ever need anything, please let us or Robert know. You're family! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

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