Earnhardt Cadillac

Our experience with Earnhardt Cadillac was exceptional starting with Harlee Roberts with online sales, Mike Strictland sales agent and concluding with Tobey Bates in finance. Each of them were patient, p starting with Harlee Roberts with online sales, Mike Strictland sales agent and concluding with Tobey Bates in finance. Each of them were patient, polite and extremely professional. We will highly recommend this dealership to anyone considering the purchase of a car. More

We had a great experience with purchasing our new XT4. Anthony Herrman was super helpful and was always available to answer questions throughout the sales process. Also he took extra time to help us get e Anthony Herrman was super helpful and was always available to answer questions throughout the sales process. Also he took extra time to help us get everything set up when we took delivery. More

Earnhardt Cadillac is great! But it's the people like Brandon that make it great. I had an emergency on the 16th of December brought my XT4 over and Brandon was able to get my vehicle looked at ASAP. Tur Brandon that make it great. I had an emergency on the 16th of December brought my XT4 over and Brandon was able to get my vehicle looked at ASAP. Turned out the problem was minor, but once again Brandon was on top of it and settled my nerves. Thank you Brandon. More

Brandon has gone above and beyond every time I get my car serviced. He always communicates, speed and urgency is on point and most importantly he has a high level of integrity. Highly recommend the service d serviced. He always communicates, speed and urgency is on point and most importantly he has a high level of integrity. Highly recommend the service dept at this location!! Lee the manager always follows up and again Brandon is a rockstar More

Steve has always taken great care of my xt5 cadi. The entire staff is very polite and professional. It is always so easy to book appt and get in for service. entire staff is very polite and professional. It is always so easy to book appt and get in for service. More

The team here is so very courteous and detailed with their work. They always take great care of me and my car. thanks much, guys. their work. They always take great care of me and my car. thanks much, guys. More

After 11 years experience with Earnhardt, I have established a feeling of total respect and trust in the the sales and service I have received. I have had the good fortune of working with my Servic established a feeling of total respect and trust in the the sales and service I have received. I have had the good fortune of working with my Service Advisor, Mario Coronado, for about 10 of those years . He is excellent. I have never had a problem with a car that he hasn't been able to analyze and correct ... all with courtesy and good humor! More

We have been customers since 2012. On our 6th vehicle. Love the cars, people and service model! Super organization. These guys really work at consistently providing a quality, friendly experience and it s Love the cars, people and service model! Super organization. These guys really work at consistently providing a quality, friendly experience and it shows in the results. More

Handled our Service from picking up our Caddy at home to dropping it back off like a pro!! True professional service!! Made it so easy! dropping it back off like a pro!! True professional service!! Made it so easy! More

***ONLINE BUYERS BEWARE*** Most Unethical Dealership I found a car online and emailed an inquiry to see if it was still available. I was informed it was available. I asked fo Most Unethical Dealership I found a car online and emailed an inquiry to see if it was still available. I was informed it was available. I asked for an out the door price quote, with no trade in and no financing. The bottom line should have just been their online price plus tax. While I was waiting for the email quote, I was online still reviewing the car. Right in front of my eyes, to my dismay, the online price went up $4000.00! They lure you in with a good price online and then when you inquire about the total with taxes, they raise the price. I informed the sales person I was no longer interested. The next day, I had my sister contact the dealership about another online car to see if the same thing would happen. My sister was given a price quote with tax out the door at 2pm, but the dealer was closing at 6pm. I showed up with my sister the next morning (after traveling 350 miles in the night to get there) 30 minutes prior to opening, ready to purchase the car with cash and no trade in. The online sales person (Harlee) was not there. I showed the sales person on duty the email with the out the door price quote from Harlee to my sister showing the stock number, VIN number and out the door price quote from Harlee from the prior afternoon. The sales manager said "I can't sell that car for that price, it's gone up $6000.00". When I inquired if they couldn't sell the car for the price listed online, why was it listed for the amount online. The manager's response was "we are selling a lot of Cadillacs right now, they are in demand". Mind you, this all took place on March 29, 2020 in the middle of a pandemic with stay at home orders, a week after the stock market made record daily drops, there was a record number of people that filed for unemployment claims and 40% of the nation isn't working because of the Corona virus! Imagine, they said they raised the price by $6000.00 in four hours because sales of Cadillacs were in high demand with the above turmoil. Here is a challenge: find a great price online, inquire about the out the door price with taxes through email and see if the price is raised within an hour after the inquiry. If the price is raised, leave a negative review for this company, then maybe they will stop their "bull". This dealer uses false advertising, low prices online (on their website and others, such as, Cars.com) and gives written quotes without honoring them. Completely unethical! Not only is this negative review being left on Yelp, but the better business bureau, Scottsdale Chamber of Commerce, Arizona Consumer Fraud Unit and corporate Cadillac will be notified of their fraudulent, false advertising and price quoting. And..."THAT AIN'T NO BULL". More