Earnhardt Cadillac

Out of state car issues My wife and I were in Colorado for an extended vacation when we had troubles with aftermarket tires and wheels due to road construction. Cadillac ass My wife and I were in Colorado for an extended vacation when we had troubles with aftermarket tires and wheels due to road construction. Cadillac assistance towed my vehicle to a local Cadillac dealership which was totally stymied regarding what to do with these tires and wheels. I contacted my salesman, Chris Scherff who went to work immediately to address these problems from back in Scottsdale. Chris got Larry Appleby involved and between Chris and Larry, they had a wheel shipped to Colorado and arranged for a Colorado tire supplier to deliver the tires to the Colorado dealership. They then instructed me to send pictures of the new tire mounting to them so they could insure that the vehicle would be safe to drive back to Arizona. Once back in Arizona, Larry Appleby had alterations done and replaced two tires to insure that my car was safe and operating properly. Because I had purchased tire and wheel insurance, and because Larry Appleby had the tires replaced at the expense of Earnhardt Cadillac, the entire incident was at very little cost to me. The peace of mind we experienced due to Chris and Larry's involvement cannot be overstated. More

Service Mario, my service advisor, another great experience!! Robert always takes care of us. Constantly keeps in touch about all the new products and serv Mario, my service advisor, another great experience!! Robert always takes care of us. Constantly keeps in touch about all the new products and services at Cadillac More

Fabulous, comfortable experience and deal Brad Burnham turned a deal that very comfortably put my wife and myself into a brand new XT5. My wife got a car and technology features we feel weren Brad Burnham turned a deal that very comfortably put my wife and myself into a brand new XT5. My wife got a car and technology features we feel weren't available from other luxury brands at this price, and I received the pricing, terms and conditions that made this deal a no-brainer for me. Brad did this all without ever making us feel pressured. Dealing with Brad was comfortable, pleasant, and we were never under any pressure to do a deal that wasn't just perfect for us. He just made the deal work, period. I'd strongly recommend seeing Brad if you want to get into a great car, and deal with a professional that truly understands and acts with your goals being #1, above all else. More

Delightful Experience Our experience from start to finish was quite smooth and seamless! Brad Burnham was friendly, helpful, accommodating, & honest! Very pleasant to do bu Our experience from start to finish was quite smooth and seamless! Brad Burnham was friendly, helpful, accommodating, & honest! Very pleasant to do business with! Highly recommend to friends and family! More

Service at Earnhardt’s Cadillac Dealership,Scottsdale,Arizon Steven Ansingh , my longtime advisor and manager of Earnhard’s service department, is a empathetic , intelligent and experienced professional. Althou Steven Ansingh , my longtime advisor and manager of Earnhard’s service department, is a empathetic , intelligent and experienced professional. Although I have coaxed almost 200,000 miles out of an obsolete 2009 SRX ,to the chagrin of my friends, Steven has faithfully been there to make recommendations, assist in issues of value and worthwhile options and alternatives. His wonderful, always cheerful personality is only equivocated by his sage advice to an aging stockbroker without the benefit of a mechanical gene pool . I HIGHLY recommend him and consider him not only the superlative service professional in the valley but, undoubtedly , the best anywhere in the nation. More

Tops in Service Just wanted to give a Shout Out for the Service Team ar Earnhardt Cadillac. What a team. Brandon and Bryan thank you so much for taking care of my wif Just wanted to give a Shout Out for the Service Team ar Earnhardt Cadillac. What a team. Brandon and Bryan thank you so much for taking care of my wife's Cadillac. Your whole team of technicians have helped me in the past. Pete Kiser you got a good team. Thank you all and I will be back when needed, hopefully not too soon. More

Brandon Tops the Scale - Again I only needed a new tire - I thought - until Brandon discovered a cut on a second tire. Got both done, mounted and balanced and back on the road in le I only needed a new tire - I thought - until Brandon discovered a cut on a second tire. Got both done, mounted and balanced and back on the road in less than an hour total. Nice work, Service Department team. More

Car buying experience Bradley was exceptional. He was very informative and a pleasure to work with. Earnhardt Cadillac is a great dealer and provided an excellent car buyi Bradley was exceptional. He was very informative and a pleasure to work with. Earnhardt Cadillac is a great dealer and provided an excellent car buying experience. More

5 Star Experience for taking care of my In-Laws! Just had a great experience for my in-laws purchasing a new Escalade from Brad Burnham there at Earnhardt Cadillac. I've known Brad for many years an Just had a great experience for my in-laws purchasing a new Escalade from Brad Burnham there at Earnhardt Cadillac. I've known Brad for many years and have had the opportunity to purchase a number of cars from Brad, and I've always felt good about the whole process when we're done. Brad gets you the best deal he can and he works tirelessly to make sure it just the right car for you. Recently, my in-laws were coming into Phoenix from out of town, and wanted to look at trading in their 2013 Escalade for a newer one. I let Brad know what they were looking for, he found several good options before they arrived, and sent us those options. He had the cars ready to view and test drive when they arrived at the dealer and were able to get them into the new car within a couple hours. No haggling, going back and forth, pressure, etc. They felt like Brad made sure they got a great deal and they were able to drive back home 3 hours away in their new car, all in an afternoon. They undoubtedly will be back to see Brad for years to come! Thanks Brad for taking care of the in-laws!! You know I earned some points as well with my wife for sending them to you! More

Great Service and Follow up We highly recommend Brad Burnham .. It was a pleasure to meet / work with Brad . He went above and beyond in creating a great deal for my Aunt who i We highly recommend Brad Burnham .. It was a pleasure to meet / work with Brad . He went above and beyond in creating a great deal for my Aunt who is new to the valley and had not purchased a new vehicle in many years, car buying has never been so easy! . We I can not say enough good and would highly recommend Brad at anytime . Thank you ! More