
Earnhardt Cadillac
Scottsdale, AZ
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Anthony Herrmann provides superb customer service and the entire staff was welcoming. We were so impressed 2 weeks ago with his service with my mother’s purchase that we returned yesterday and purchased one entire staff was welcoming. We were so impressed 2 weeks ago with his service with my mother’s purchase that we returned yesterday and purchased one for ourselves! More
Earnhardt Cadillac made what is usually a difficult experience very smooth, comfortable and painless. The leadership and professionalism from GM on down was fantastic. Anthony Herrman who completed my experience very smooth, comfortable and painless. The leadership and professionalism from GM on down was fantastic. Anthony Herrman who completed my sale was patient, knowledgeable and incredibly accommodating. I could not be happier and I give the highest of recommendations. More
Out of state car issues My wife and I were in Colorado for an extended vacation when we had troubles with aftermarket tires and wheels due to road construction. Cadillac ass My wife and I were in Colorado for an extended vacation when we had troubles with aftermarket tires and wheels due to road construction. Cadillac assistance towed my vehicle to a local Cadillac dealership which was totally stymied regarding what to do with these tires and wheels. I contacted my salesman, Chris Scherff who went to work immediately to address these problems from back in Scottsdale. Chris got Larry Appleby involved and between Chris and Larry, they had a wheel shipped to Colorado and arranged for a Colorado tire supplier to deliver the tires to the Colorado dealership. They then instructed me to send pictures of the new tire mounting to them so they could insure that the vehicle would be safe to drive back to Arizona. Once back in Arizona, Larry Appleby had alterations done and replaced two tires to insure that my car was safe and operating properly. Because I had purchased tire and wheel insurance, and because Larry Appleby had the tires replaced at the expense of Earnhardt Cadillac, the entire incident was at very little cost to me. The peace of mind we experienced due to Chris and Larry's involvement cannot be overstated. More
Service Mario, my service advisor, another great experience!! Robert always takes care of us. Constantly keeps in touch about all the new products and serv Mario, my service advisor, another great experience!! Robert always takes care of us. Constantly keeps in touch about all the new products and services at Cadillac More
Fabulous, comfortable experience and deal Brad Burnham turned a deal that very comfortably put my wife and myself into a brand new XT5. My wife got a car and technology features we feel weren Brad Burnham turned a deal that very comfortably put my wife and myself into a brand new XT5. My wife got a car and technology features we feel weren't available from other luxury brands at this price, and I received the pricing, terms and conditions that made this deal a no-brainer for me. Brad did this all without ever making us feel pressured. Dealing with Brad was comfortable, pleasant, and we were never under any pressure to do a deal that wasn't just perfect for us. He just made the deal work, period. I'd strongly recommend seeing Brad if you want to get into a great car, and deal with a professional that truly understands and acts with your goals being #1, above all else. More
Delightful Experience Our experience from start to finish was quite smooth and seamless! Brad Burnham was friendly, helpful, accommodating, & honest! Very pleasant to do bu Our experience from start to finish was quite smooth and seamless! Brad Burnham was friendly, helpful, accommodating, & honest! Very pleasant to do business with! Highly recommend to friends and family! More
Service at Earnhardt’s Cadillac Dealership,Scottsdale,Arizon Steven Ansingh , my longtime advisor and manager of Earnhard’s service department, is a empathetic , intelligent and experienced professional. Althou Steven Ansingh , my longtime advisor and manager of Earnhard’s service department, is a empathetic , intelligent and experienced professional. Although I have coaxed almost 200,000 miles out of an obsolete 2009 SRX ,to the chagrin of my friends, Steven has faithfully been there to make recommendations, assist in issues of value and worthwhile options and alternatives. His wonderful, always cheerful personality is only equivocated by his sage advice to an aging stockbroker without the benefit of a mechanical gene pool . I HIGHLY recommend him and consider him not only the superlative service professional in the valley but, undoubtedly , the best anywhere in the nation. More
Tops in Service Just wanted to give a Shout Out for the Service Team ar Earnhardt Cadillac. What a team. Brandon and Bryan thank you so much for taking care of my wif Just wanted to give a Shout Out for the Service Team ar Earnhardt Cadillac. What a team. Brandon and Bryan thank you so much for taking care of my wife's Cadillac. Your whole team of technicians have helped me in the past. Pete Kiser you got a good team. Thank you all and I will be back when needed, hopefully not too soon. More
Brandon Tops the Scale - Again I only needed a new tire - I thought - until Brandon discovered a cut on a second tire. Got both done, mounted and balanced and back on the road in le I only needed a new tire - I thought - until Brandon discovered a cut on a second tire. Got both done, mounted and balanced and back on the road in less than an hour total. Nice work, Service Department team. More
Car buying experience Bradley was exceptional. He was very informative and a pleasure to work with. Earnhardt Cadillac is a great dealer and provided an excellent car buyi Bradley was exceptional. He was very informative and a pleasure to work with. Earnhardt Cadillac is a great dealer and provided an excellent car buying experience. More