
Earnhardt Cadillac
Scottsdale, AZ
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Fast, friendly and courteous service with knowledgeable personnel. All questions were answered and detailed attention was provided. Dealership recently changed ownership and building improvements were up personnel. All questions were answered and detailed attention was provided. Dealership recently changed ownership and building improvements were upgraded and pleasant. All-in-all, a comfortable experience. More
Was surprised at how long Matt was a car salesman. Very atypical for the breed, e.g. he showed us cars that were less expensive than the one we were interested in. He knew the systems well enough, but nev atypical for the breed, e.g. he showed us cars that were less expensive than the one we were interested in. He knew the systems well enough, but never tried to sell the car in the conventional sense. Tobey had brief contact with us, but was helpful. Now that I know what he went thorough to get our financing and at a rate that is so low you would not believe, change that helpful rating to extremely helpful. Anthony not only did our paperwork, which was considerable, he explained all of our options and got us the best possible arrangements that we were only hoping that we would receive and was fun to talk to. The last time I dealt with his counterpart at another dealership, actually another Earnhardt, I almost got up and walked out. It felt like a visit more than a purchase. I know exactly where I will be purchasing my new CTS-V. More
Probably my first pleasurable experience buying a car in 40 years!! Loved working with Julie and the rest of the team. No bs and extremely helpful. 40 years!! Loved working with Julie and the rest of the team. No bs and extremely helpful. More
The team at Earnhardt Cadillac did an excellent job of finding the exact car I was looking for. Justin Sedgwick on the sales staff went out of his way to find the car that fit my tastes while keeping wit finding the exact car I was looking for. Justin Sedgwick on the sales staff went out of his way to find the car that fit my tastes while keeping within my budget. Anthony Herrmann with the finance department was also excellent to work with and made the financing process both transparent and painless. I highly recommend the for their service and knowledgeable staff. More
Simply a WOW experience. Easy transition into a new vehicle and process was simple, efficient and friendly. Couldn't ask for more. They took time to answer all my questions and felt unrushed, comfor vehicle and process was simple, efficient and friendly. Couldn't ask for more. They took time to answer all my questions and felt unrushed, comfortable and excited all at the same time. More
exceptional customer service today from luke morris and exceptional customer service today from luke morris and melvin cosby... luke diagnosed my problem and melvin knew how to fix it..... they exceptional customer service today from luke morris and melvin cosby... luke diagnosed my problem and melvin knew how to fix it..... they both deserve gold stars for their concern for my problem...... very friendly and knowledgeable........ More
This is about a Lexus 2009 ES350 I purchased on Feb. 7, 2013. Julie has been very prompt on all of my queries through email. While I spent most of my buying time in the internet, her quick response has be 2013. Julie has been very prompt on all of my queries through email. While I spent most of my buying time in the internet, her quick response has been a big factor for me in making further research, validation, and decision making. There was no buying "Pressure" experienced on this sale which I like most in any kind of sales dealing process or transaction. Interestingly, her last email to me with the subject "SOLD" was to key for me to decide to buy the car in 24 hours because I thought it was already sold. I really like the features of this car, so I went to see her that very day without any appointment. The entire sales process is great. From the person who greeted me and my wife at the front door up to Finance Department with Anthony Hermann and finally driving out the car has been a wonderful and non-stressful experience. By the way, thanks for the coffee mugs. We are using them every day. To Julie and Anthony, your professionalism is highly appreciated. All the Best, Ricardo & Alma Casipit More
We were very pleased with the way our new SRX purchase was handled. From meeting Paul Lucero our salesman, Jim Behncke the general sales manager for our trade in and, Anthony Herrmann the finance manager was handled. From meeting Paul Lucero our salesman, Jim Behncke the general sales manager for our trade in and, Anthony Herrmann the finance manager on our final paper work. They all seem very professional in what they handle. We would buy from Earnhardt Cadillac again and, recommend them to family and friends. More
The whole experience at Earnhardt Cadillac was great. Julie was so helpful from showing us our options from everything from their new cars to the pre owned certified selection. She was very knowlageable. Julie was so helpful from showing us our options from everything from their new cars to the pre owned certified selection. She was very knowlageable. We never felt pressured like you would at most other dealerships. Julie and Jim were just awesome, They actually gave us options, all the way through financing with Anthony, everyone worked together as a team. As first time Cadillac customers it made us feel very welcome and comfortable. I would definitly being go back to Julie for my next purchase and recommend Earnhardt Cadillac to everyone I know. More
Well, it was the last hour of the Phoenix Open (yeah Phil) and just a few breaths away from the start of the Super Bowl. The night before we were internet shopping for a replacement for our dear Deville Phil) and just a few breaths away from the start of the Super Bowl. The night before we were internet shopping for a replacement for our dear Deville (named Latham). We saw a CTS on the Earnhardt lot and thought we might stop by after church. Well, thinking turned to certainty when we got a call from Stan. The rest of the story is the beginning of new memories. We welcomed the CTS into the family. I'm still feeling her out, but right now she will be named Ivory, Ella (as in Fitzgerald) or Dinah (as in Washington) because she is smooth and jazzy... Thanks so much for all your help. Earl and Char More