
Earnhardt Cadillac
Scottsdale, AZ
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I found the entire staff to be very friendly and helpful. The sales process was easy and I was offered several plans for purchasing my vehicle which displays flexibility. The support from the people that I The sales process was easy and I was offered several plans for purchasing my vehicle which displays flexibility. The support from the people that I dealt with was also fantastic, so to summarize, they are friendly, helpful, supportive and focused on serving me, the customer. They make it easy to do business with them. More
you can train someone to be a good salesman but you can't train somebody to be a nice guy. Mr. Spady is not only a skilled salesman but is a nice guy as well, which, in my experience, is a hard to find combi train somebody to be a nice guy. Mr. Spady is not only a skilled salesman but is a nice guy as well, which, in my experience, is a hard to find combination.I always found Derek knowledgeable and informed, able to answer virtually every question I asked. He never seemed annoyed or bothered. He was always friendly and likeable.When I first met Derek, he offered to allow me to drive a new SRX overnight for a couple of days! I could not believe this.No other dealer of any manufacturer had made this offer. It really made me feel positive about Derek and Legend, and it made me think that Legend was indeed different from other dealers. More
Everyone bent over backwards to be friendly and helpful. Everyone bent over backwards to be friendly and helpful. The length of time to learn about the electronics and the paper work took a very long time Everyone bent over backwards to be friendly and helpful. The length of time to learn about the electronics and the paper work took a very long time. Would recommend a follow up session More
I have been shopping for cars for 40 years and have actually never had an experience like this. I called first to inquire about an advertised lease deal, real or not. When I spoke to Paul, I was conv actually never had an experience like this. I called first to inquire about an advertised lease deal, real or not. When I spoke to Paul, I was convinced to come in. From the time I arrived, the car of choice was pulled out, ac on, ready to go. It was exceptional. Because it was a premium color, I was concerned about an upcharge. He said he would make it work and he did. We also had a trade and he gave me a fair and reasonable price. All in, the deal got done in about an hour in and out the door. When you have an extraordinary product and you know it, all the ridiculous games that get played go away. He respected me as an informed consumer and gave me a deal that was mutually beneficial. I would recommend this dealership without reservation More
I was filing papers and came across the receipt for a lub job done not long ago. The H3 only needs lub jobs... pretty much perfect. Why do I return for just that? Beecause of Armand and whomever works on job done not long ago. The H3 only needs lub jobs... pretty much perfect. Why do I return for just that? Beecause of Armand and whomever works on it. Service and work is always perfect and timely. Neither do I hear customers whinning in the waiting area. Just keep doing what you are doing! More
Working with Allen Hall was great. He was very prepared and very helpful. This is our first Cadillac and our experience with Legends Cadillac was awesome. We would recommend this dealership to our friends and very helpful. This is our first Cadillac and our experience with Legends Cadillac was awesome. We would recommend this dealership to our friends and family. More
This is the best car dealer I have ever experienced. There service is exemplary in every way. They make car buying a pleasant experience and I can't think of another dealer I would want to go to. From There service is exemplary in every way. They make car buying a pleasant experience and I can't think of another dealer I would want to go to. From start to finish the experience was wonderful. More
This is the second Cadillac that Julie has helped us purchase at Legends. She was always available to answer questions for us on ordering our new XTS and checking on when delivery was expected. She sp purchase at Legends. She was always available to answer questions for us on ordering our new XTS and checking on when delivery was expected. She spent time teaching us how to program the car once it was in which helped tremendously. Julie has a great personality and her professionalism and following up on details was greatly appreciated. Over the years Mark Thomas, Jim Behncke and J. D. Sherbuck have also been very helpful to us. We will recommend Julie and the staff at Legends Cadillac to any of our friends who are interested in purchasing a car. They are the best! More
Ed and Charlene Lenzi are very satisfied with both Paul the Manager and Allen Hall our car rep. We got a great deal and are very satisfied with all transactions. Please note: Our purchase of our 2nd auto the Manager and Allen Hall our car rep. We got a great deal and are very satisfied with all transactions. Please note: Our purchase of our 2nd auto was a great one and a great experience. We did not shop anywhere else and for future purchases we will only shop at Legends Cadillac. Dove the car home and experienced a feeling of power and are happy we chose Cadillac. Thank you again!! Allen/Paul Charlene and Ed Lenzi, proud owners of a second Cadillac! More