
Earnhardt Cadillac
Scottsdale, AZ
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I purchased my H3 in 2007. Armand Slason has been my service agent the entire time. He says what he means and means what he says. His communications are timely, accurate, consistent, and thorough. service agent the entire time. He says what he means and means what he says. His communications are timely, accurate, consistent, and thorough. It is a pleasure to deal with someone who knows what he is doing. My vehicle is always ready when he says it'll be ready and more importantly everything he said would be done has been done. No negative surprises, only positive surprises. He is a great example of what perfect Customer Service is all about. More
May I say at 56 years old and buying a number of cars in my life...I never experienced a salesman/car expert like I did at Legends. I met the most gracious person, professional, fun, patient, and simply a my life...I never experienced a salesman/car expert like I did at Legends. I met the most gracious person, professional, fun, patient, and simply a nice person, when I met Allen Hall. He was fantastic. The entire dealership acted the same way. I was completely impressed...either this dealership respected Allen Hall or me but it was something I never experienced. I was introduced to the service department..the up sale of extended warranty and all was a breeze to complete as I trusted Allen so that I bought everything he recommended and knew I was doing the right thing. There was a slight delay in the delivery of the car and he arranged for a rental with no trouble and was ready when promised. Can you tell...I am impressed. My boyfriend was also very impressed and believe me he can and has purchased a lot of cars........ Thank you Legends and Allen. Respectfully submitted, and High recommend...Legends Crickett Heflin More
Ozzy took great care of us. Between his knowledge of what was offered with the various cars and year models, and asuring us the dalership as a whole would be fully taking care of us after the purchase, we di was offered with the various cars and year models, and asuring us the dalership as a whole would be fully taking care of us after the purchase, we did not leave the dealership with any un-easy feeling about our purchase. Everyone at the Legends Cadillac was great to work with and I'm extremely happy that I have (finally) had a great car buying experience! Thanks Ozzy! More
Armand & Jerry Mc Clelland were extremely helpful, courteous & knowledgeable. My car was ready when promised and all the items were attended to. The car was cleaned before delivery. courteous & knowledgeable. My car was ready when promised and all the items were attended to. The car was cleaned before delivery. More
Easy to deal with. No pressure. Appears to be working with you not on you. This is third car I have bought from Allen and each time he has gone the limit to in sure we get what we want as to price, mode with you not on you. This is third car I have bought from Allen and each time he has gone the limit to in sure we get what we want as to price, model and options. More
Armand was great as usual. He took care of everything in a very timely and friendly fashion. Always a consumate professional and I would recommend Legends. a very timely and friendly fashion. Always a consumate professional and I would recommend Legends. More
Ozzy was awesome and really wonderful to work with! I enjoyed the friendly spirit at Legends, and the service was amazing. Can't wait to buy my next Cadillac from Ozzy at Legends! enjoyed the friendly spirit at Legends, and the service was amazing. Can't wait to buy my next Cadillac from Ozzy at Legends! More
Armand has been servicing our vehicles for several years. In that time all of our concerns have been addressed and most impotantly, return trips to re-fix problems have not been necessary. Armand is always f In that time all of our concerns have been addressed and most impotantly, return trips to re-fix problems have not been necessary. Armand is always frendly, is knowledgeable, and is a pleasure to work with More
I was in the market for a new car and was referred to Mr.Mott by a friend. He is a very nice and knowledgable man. My experience was good and I would recommend anyone to Mr.Mott. Mr.Mott by a friend. He is a very nice and knowledgable man. My experience was good and I would recommend anyone to Mr.Mott. More
I am very impressed with the customer service level at Legends. The expertise and experience is outstanding from your sales associates to service management team (especially Armand) and your actual servi Legends. The expertise and experience is outstanding from your sales associates to service management team (especially Armand) and your actual service department where the work is perfomed. Barrett-Jackson works with General Motors and we are in possession of five (5) Escalades and a CTS-V and all of us get work done at Legends. We would not think of going anywhere else because of Legends position in the marketplace. We go to the best to get work done on our vehicles!!!! Congratulations on the great reputation you have earned. More