
Earnhardt Cadillac
Scottsdale, AZ
Filter Reviews by Keyword
By Type
Showing 863 reviews
Another great service experience with Armand today! I called Armand's line at 6:50am expecting to leave a message to schedule service. I was pleased to speak directly to Armand who scheduled me for drop called Armand's line at 6:50am expecting to leave a message to schedule service. I was pleased to speak directly to Armand who scheduled me for drop-off at 7:30am and I had my vehicle back by noon. Armand is always professional, friendly and a pleasure to work with. He has solved every maintenance issue I've ever had. I also love the fact that my vehicle is cleaned to perfection upon delivery. This is my second Escalade and I'm happy to report that I continued with the Cadillac brand in part due to the top-notch service I've received from Legends over the past 3+ years. I should also note that my sales experience at Legends has been fantastic. Well done all-around! More
We were very happy with all the sales persons that helped us decide to lease the new CRX. Don Tracy spent so much time with us explaining all the bluetooth and computer complexities with out losing patience us decide to lease the new CRX. Don Tracy spent so much time with us explaining all the bluetooth and computer complexities with out losing patience with us. For me, who is not computer savvy, It wasn't an easy task! So a big thanks to Don. He even followed up today to see if we were Ok and happy with the car--I am!!!!! LOL, Sandra Finn More
We are always treated extremely well and the people at Legends are very professional. Armand is personable and knowledgeable and takes great care of our cars. Legends are very professional. Armand is personable and knowledgeable and takes great care of our cars. More
This is the second transaction Tom has handled for us. I must say that his knowledge of the Cadillac product line was really impressive. His ability to explain and demonstrate all the cars features was just must say that his knowledge of the Cadillac product line was really impressive. His ability to explain and demonstrate all the cars features was just one of the things that made this a great buying experience. Additionally, his ability to organize the transaction from selection through finance made it a breeze. As long as I'm in the market for a Cadillac Tom is my goto person. I would recommend him and the entire Ledgends organization to anyone without reservation More
Very professional and great customer service, excellent experience from start to finish. Salesman treated me great and went out of his way to accomadate me under my convience to save me time. He was very h experience from start to finish. Salesman treated me great and went out of his way to accomadate me under my convience to save me time. He was very honest and upfront with every aspect of the transaction. The rest of the Dealership staff were also great. I will recommend this Dealership to anyone I know that is looking for a vehicle. Thanks for the great experience More
Tom was outstanding. His patience is his strong suit. He never once made me feel that I was being pushed into something I did not want unlike a dealership down the road. I began this process with Tom bac He never once made me feel that I was being pushed into something I did not want unlike a dealership down the road. I began this process with Tom back in March and he was so accomodating and helpful. He makes you feel as if you are his only client and he does sincerely care. I would recommend him to anyone as I would also the dealership. Class act. More
I "HATE" buying a car because of the pressure to buy right now. I'm 64 years old and want to take my time and know what I'm doing. Taylor was NOT the proverbi "salesman". I was very comfortable w to buy right now. I'm 64 years old and want to take my time and know what I'm doing. Taylor was NOT the proverbi "salesman". I was very comfortable with him, he explained everything so I could understand and let me think on it for a couple of days. Great experience. Would buy my next car from him. More
I have purchased many auto over the years . This dealer was O/T to work with. were professional during sales process very infor on product and after the sale at delivery great job a pleasure to work wit was O/T to work with. were professional during sales process very infor on product and after the sale at delivery great job a pleasure to work with will tell my friend thanks again.Jan& Ed Bruxer More
Charlie was so pleasant to work with while purchasing our new CTS. He was so knowledgeable, friendly, and experienced. He made our experience with Legends Cadillac a truly pleasurable one. We would not only new CTS. He was so knowledgeable, friendly, and experienced. He made our experience with Legends Cadillac a truly pleasurable one. We would not only recommend this dealership, but would also recommend Charlie as an excellent salesperson. More
Aaron, our Sales representative, was friendly, knowledgable and did not try and force us to buy (lease) a car that did not meet our requirements. He was patient and accomodating on everything we knowledgable and did not try and force us to buy (lease) a car that did not meet our requirements. He was patient and accomodating on everything we asked, and allowed all the test drive time we needed, even taking models home overnight The entire Legends team, including GM Paul were and absolute pleasure to deal with. Paul understood we had key options that were important to us, and instead of "forcing" to drive a car one off the lot that did not have every option we wanted, he offered to have the car built to our exact specs - that's customer service. The Legends team are true professionals. In all the years of car buying or leasing that we have done, I can say with 100% confidence, that Aaron, Paul, and Anthony made this new car leasing experience the best I've ever had. In my opinion, other dealers should take lesssons from Legends on how to provide top notch customer service and a fair deal, without any hassles. Also, I'm a Sales professional and I appreciate the business dress cose at Legends - a cut above all others in the Valley! Keep up the good work. On a scale of one to ten, I rate Aaron, Paul, and Anthony an eleven! Regards, Vito & Gayla Coletto Many thanks to Aaron, Paul, and Anthony for making our 25th wedding anniversary Cadillac buying expereince a memeorable one! More