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Earnhardt Cadillac

Scottsdale, AZ

5.0
858 Reviews

7901 East Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 858 reviews

January 13, 2024

Brandon has been my service advisor for 8 years. I highly recommend Brandon for his professionalism and his communication skills. More

by WPLONSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Jelinek, Brandon Porter
Jan 16, 2024 -

Earnhardt Cadillac responded

Thank you for your kind words! We're thrilled to hear that Brandon has provided you with excellent service for 8 years. We appreciate your recommendation and value your feedback. Let us know if there's anything else we can assist you with. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

January 11, 2024

Exceptional communication and work! Very customer focused! Made my experience great! I highly recommend Earnhardt for sales and service More

by joe s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Coronado
Jan 12, 2024 -

Earnhardt Cadillac responded

Hi Joe! Thank you so much for your kind words and recommendation. We strive to provide exceptional communication and customer-focused service. We're thrilled to hear that we made your experience great. If you ever need any assistance in the future, please don't hesitate to reach out. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

January 06, 2024

A pleasure coming into the dealership to get my Escalade serviced. Mitchell was pleasant and easy to deal with. I am completely satisfied with the communication during the service and after service. More

by v.tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Coronado, Mitchell Melero
Jan 09, 2024 -

Earnhardt Cadillac responded

Thank you for trusting us with your Escalade! Our team works hard to deliver quality service and it's great to hear we delivered! We look forward to working together again in the future. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

January 06, 2024

Just had a flat tire and Mitchell fixed me right up. ..In and out in 50mins... Thank you! More

by doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Melero
Jan 09, 2024 -

Earnhardt Cadillac responded

Hi Doug! We're thrilled to hear that Mitchell was able to quickly fix your flat tire. Providing efficient service is what we strive for, and we're glad we could help. Thanks for choosing us! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

December 30, 2023

Always a pleasure to take my car for servicing at Earnhardt. Everyone is super nice and I leave there a satisfied customer with my 10-year-old car looking like new. More

by mdforbes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Even the guy greeting customers was very courteous and helpful , Jessica Hartman, Mitchell Melero
Jan 02, 2024 -

Earnhardt Cadillac responded

Hi mdforbes, thank you so much for your kind words! We're thrilled to hear that you had a great experience at Earnhardt. Our team works hard to provide excellent service and make sure our customers leave satisfied. We look forward to serving you again in the future! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

December 29, 2023

Steven, my service writer, always does an exceptional job. I am completely satisfied with his superior service and professionalism, as well as, the servicing on my Cadillac and the overall experience wi More

by David A. Hudsondavidhlancer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ansingh
Jan 03, 2024 -

Earnhardt Cadillac responded

Hi David, thank you for your kind words! We're thrilled to hear that Steven provided you with exceptional service and professionalism. We're glad you had a great experience with Earnhardt Cadillac. If you ever need further assistance, feel free to reach out. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

December 29, 2023

Great service, great people. I had Cadillac de-badge and do ceramic coating on my new Genesis GV80, since Earnhardt Genesis refused to de-badge the vehicle. Brandon and Melvi More

by larry.winter
Recommend Dealer
Yes
Employees Worked With
Melvin in Accessories - 5 stars, Brandon Porter
Jan 03, 2024 -

Earnhardt Cadillac responded

Hi Larry! Thank you so much for your kind words and for choosing us for your automotive needs. We're thrilled to hear that you had a great experience with Brandon and Melvin. We appreciate your support and hope to see you again in the future! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

December 15, 2023

They are always helpful friendly and knowledgeable! Great customer service. Good follow up before and after service! More

by Rokaboutique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hartman, Mitchell Melero
Dec 18, 2023 -

Earnhardt Cadillac responded

We take pride in providing 5-star service and we are so happy to see you receive just that. Thank you for choosing us here for all of your Cadillac needs and we can't wait to see you here at your next visit. Hope all is well. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

December 14, 2023

My sales rep was Chris Scherff and the entire process was seamless and actually pleasurable for new Escalade. Now looking to purchase a new sport sedan for my wife. More

by Ron
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Scherff, Tobey Bates
Dec 15, 2023 -

Earnhardt Cadillac responded

Hi Ron! Thank you so much for your kind words about your experience with Chris. We're thrilled to hear that the process was seamless and enjoyable for you. If you need any assistance with purchasing a new sedan for your wife, please feel free to reach out to us. We'd love to help! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

December 07, 2023

Earnhardt is always the best and Mario is a super star. I've been with him personally for about 5-6 years and he is incredibly nice, accommodating and a pleasure to work with. More

by Travis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Coronado
Dec 08, 2023 -

Earnhardt Cadillac responded

Thank you, Travis, for your kind words! We're thrilled to hear that you've had such a positive experience working with Earnhardt and Mario. We strive to provide exceptional service and are grateful for your continued support over the years. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

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