Earnhardt Chevrolet

James did an excellent job in explaining the Features and Benefits of the 2011 Honda Odyssey we purchased from him. He moved us through the buying process to Eric Torres. Eric processed our paper work effici Benefits of the 2011 Honda Odyssey we purchased from him. He moved us through the buying process to Eric Torres. Eric processed our paper work efficiently and we were on out way. We were very pleased with the process of purchasing a car. I would suggest however, that you streamline your financing/buying procedure. We did have to wait over and hour and a half to see Eric and there were really no one ahead of us. The Stewarts More

Typical bait and switch. Told us they could get a certain price on the phone and then when we arrived - they could not. never saw the guy I spoke with one the phone after he greeted us when we entered the sh price on the phone and then when we arrived - they could not. never saw the guy I spoke with one the phone after he greeted us when we entered the shop - went through the typical salesman and then 3-4 "managers" (I mean how many managers can one shop have on duty at the same time - come on). The kicker was that they then pitched they could make it up on a trade value - but after 30 minutes waiting they came back offering us less than the lowest KBB trade in value even though our car was in great shape. More

Nathan Thue was wonderful. He was respectful, interested in what I wanted in a car. Never tried to push me into another car, understood I wanted something special. When my car came in, he spent time showing in what I wanted in a car. Never tried to push me into another car, understood I wanted something special. When my car came in, he spent time showing me how everything worked. I know if there is anything I need ,he is only a call away. Definitely recommend him to friends. More

Nathan Thue was very helpful in finding the Vehicle for my wife and my self. We did take a drive in a couple of cars just to get the feel of what I wanted. I did look a other vehicle on the lot new and use my wife and my self. We did take a drive in a couple of cars just to get the feel of what I wanted. I did look a other vehicle on the lot new and used. We did talk about sports and about his children that made it all family like. Needless to say my wife and I love our new car. You should have seen her light up when I brought it home. Our 2014 Chevy Malibu. Thank you. Ray and Alicia Nicasio More

My husband and I aren't that easy to impress. However I must say Nathan Thue not only impressed us but actually sold us a car! Congrats to Thorobred Chevrolet for having Nathan On their staff. I must say Nathan Thue not only impressed us but actually sold us a car! Congrats to Thorobred Chevrolet for having Nathan On their staff. More

5th car from there... 4th from Nathan. Very comfortable quick and painless. Nothing pushy and got exactly what we wanted each time. Thanks Nathan! Brendon & Amanda quick and painless. Nothing pushy and got exactly what we wanted each time. Thanks Nathan! Brendon & Amanda More

Once upon a time...in a land called Car Buying...there was a dealer with a good rating on the internet, and I was thinking about upgrading my ride. My adventure starts with email contact with Brandon. I was a dealer with a good rating on the internet, and I was thinking about upgrading my ride. My adventure starts with email contact with Brandon. I am a very busy adventurer, so I do not have time to sit around wasting any time at a dealership. The internet and email work much better for my lifestyle. Brandon was wonderful, awesome! He replied to my emails in a professional manner, and was very pleasant to work with. He listened and provided exactly what we were looking for, even understanding my time constraints... 5's across the board for Brandon!! Thank you Brandon! Will was also friendly, and helped create a positive experience. There is an "evil villain" in this story, (his name was Sam), who said no to everything, even saying that he would charge more for one used vehicle than was even written on the windshield. When he sat down, in front of my lovely family who were sitting, patiently waiting, he glared and proceeded to start and end the conversation with: "I am not going to waste my time for the next 3 hours arguing with you!". I said that I also would NOT argue, NOR spend three hours there. Sam glared...we left. :( ... thankfully Brandon was kind enough to stand up and work for us...Will agreed. The evil villain was defeated! :) In finance, Marcus was pleasant, and friendly...however, I was confused and frustrated after 3+ hours...and I am still confused... I could not find out whether there is a manufacturers warranty (nothing in writing, said it wasn't available, and couldn't get a straight answer), and whether purchasing a warranty was really a neccessity, or if the manufacturers warranty, if there is one, would cover the main large items / issues...I emailed the next day and went back in, as I still don't know about the warranty, or lack of warranty. I will give additional kudos to them though, because they did ask me to come back in, and met with me again. Mark in finance was very friendly and helpful the next day, though I still do not understand the difference in manufacturer warranty/additional warranty. PROS: A good experience/friendliness with Brandon, Will, Marcus, and Mark...and except for the one evil villain, everyone else was very friendly. Also, I am updating my rating, as they did meet with me and work things out in a professional friendly manner. CONS: took forever (about 8 - 9 hours) total, all the visits, one evil villain/troll, and confusion about certification, and warranty. More

on 10/5 2013 my wife and I stopped by thorobred to visit on 10/5 2013 my wife and I stopped by thorobred to visit shane hoke we had purchased several cars from shane while he was at his other dealership. we on 10/5 2013 my wife and I stopped by thorobred to visit shane hoke we had purchased several cars from shane while he was at his other dealership. we got to talking about about getting a 2014 Camaro. we found one we liked and shane got us price and deal we wanted the deal was to sweet to pass up. greg was very helpful and knowlegeable about new car and Patrick made financing painless. will now recommend all friends to see shane at thorobred. thanks shane greg and Patrick. cwh and psh. More

I have searched 25 years for this type of Dealership - I've always wanted to find a Chevy dealer I felt was knowledgable, friendly and cost conscious. Most of all, I wanted to find a Service Dept. that I I've always wanted to find a Chevy dealer I felt was knowledgable, friendly and cost conscious. Most of all, I wanted to find a Service Dept. that I could rely on and depend on to have the skills and knowledge to get to the heart of any problem issues - my goal was to find a Chevrolet Dealership that when I drove off the lot after a major repair - I could and would have the feeling of knowing it was fixed by the best. This (Thorobred Chevrolet) is that place! All the people mentioned, especially Steve Marley, took the time to explain everything thoroughly and provided detailed information to every one of my issues and questions. Through several days of interaction with this group, and performing separate inquiries, I found this entire group to be the most knowledgable people I've ever in my life run across. Their level of expertise and knowledge is simply unsurpassed, and I've been in and out of Chevrolet dealerships for 45 years, both buying vehicles and taking vehicles in for service/repair. This team of people at Thorobred Chevrolet are the experts and the best in the business. They treated me, and my specific questions and concerns with respect and on a very timely schedule - making sure I fully understood the repair procedures on a pick-up in for major repair, as well as on a new vehicle I purchased while at their place of business. In all instances, including the major repairs, as well as the purchase of a new vehicle - I felt strongly the pricing and my costs were very fair; it was a win-win for everybody. All in all, I don't believe I'll ever find a team of people with more expert knowledge and skill to take care of issues -- and who will listen and work with me in such a friendly manner. Thorobred Chevrolet is MY Dealer for life, both in Service/repairs and for new vehicles. Mitch Stallard More

Unethical sales practices: I was offered an amount for my trade by a salesman with the consent of his manager. I considered their offer and was prepared to accept 3 days later. When I called and spoke to the trade by a salesman with the consent of his manager. I considered their offer and was prepared to accept 3 days later. When I called and spoke to the owner to cement the deal he refused to honor their original commitment and LOWERED their offer by $2000 ! More