Contacted sales rep Jeff Moe a few days prior to stopping by. Inquired about the internet sales add for 2017 Cruze for $13,840. Came in, Jeff was busy so he had Dakota take care of me. Did all the standard test drive stuff. When we sat down to start going over numbers Dakota asks if I was explained what the $13,840 means. I said no, apparently Joe explained that to me in his head after our initial phone conversation was over. Apparently that is the price before the dealership adds on a bunch of nonsense no one needs or cares about. So the "NO BULL" price I was "quoted" was already full of BULL. There is a massive amount of fine print that is impossible to read without an electron microscope. People researching cars look at 100's and 100's of cars online. No one has time to read the fine print.
Ok, whatever, lets talk and see what we come up with.
I'll add here that my credit is basically no credit. Meaning I haven't used my credit in around 8 years and my history isn't that spectacular. I am under no illusion that I will get the deal of a lifetime, but I did have $10,000 to put down right away to hopefully offset my lack of credit, and to show I was serious about buying.
Dakota comes back with paperwork that shows after my trade-in and 10k down (trade-in was not worth much) I would be financing around $8,500. I told him if he can make that $7,500 I'll take it. Making the 2017 Cruze $17,500 out the door. He said he would be right back after we signed our bs "gentlemen's agreement" nonsense.
Some time passes and a new person who I can't remember their name says he is going to take over. Ok. Fill out credit app. I tell him my credit issues. He says no problem and that he very rarely see's someone with 10 grand as a down payment.
He comes back a time later with payments at $269/month and financing almost $12,000. Wooooo buddy where did this come from?? The paperwork he shows me is completely different from sale guy Dakota. Who has mysteriously vanished. I tell new guy what Dakota told me and he walks away and comes back informing me that he has no idea where Dakota came up with those numbers and that they were trying to get in touch with him to see what was happening. I don't blame new guy he had no idea what was going on, but Dakota shouldn't have disappeared.
After that I walked out. I have to much nonsense going on in my life (won't bother with the details.., no one cares about my sob story) needless to say I don't need to waste 3 1/2 hours to get completely bs''d.
If you are considering purchasing from here. Reconsider. Hit up your google maps app and go to one of the other 20 dealerships within a 10 square mile radius. It is not worth the hassle and frustration.