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Earnhardt Chevrolet

Chandler, AZ

4.6
251 Reviews
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2121 N Arizona Ave

Chandler, AZ

85225

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Showing 251 reviews

November 22, 2022

Tyler did a great job in getting my truck in and back to me, thanks Tyler. More

by scl54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hasse
Nov 23, 2022 -

Earnhardt Chevrolet responded

Thank you for trusting us with your truck! We're thrilled Tyler ensured you left a happy customer! Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

November 11, 2022

Went in with nail in Corvette tire, no advance reservation, took care of ordering tire putting on in a timely manor, also took car of 5 recalls, all went well car back next day when promised More

by vetmann11
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ifill
Nov 14, 2022 -

Earnhardt Chevrolet responded

Thank you for taking the time to share your experience! We're thrilled to hear our team was able to take care of your vehicle! We hope it's running like new and if there's anything else we can assist with, don't hesitate to reach out! Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

October 15, 2022

Great customer service, my truck service was completed faster than expected and all is good. Thanks guys and gals. More

by scl54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ross
Oct 17, 2022 -

Earnhardt Chevrolet responded

It's a pleasure to see that you had a quick service visit! Thank you for choosing Earnhardt Chevy and we look forward to serving you again soon. Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

September 25, 2022

Representatives approached me in a timely manner. Listened and cared about getting my car in to get the problem solved. Was impressed with the respect and consideration the team showed me. Stephen we More

by mcoffeester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hasse
Sep 26, 2022 -

Earnhardt Chevrolet responded

It gives us great pride knowing that you felt comfortable with Stephen and our staff and that your visit here was an enjoyable one! We can't wait to see you again! Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

September 10, 2022

The absolutely worst experience they are liars and inexperienced technician. I would never go back there again or recommend them to anyone. Service advisor is a liar and so is his boss both should be More

by robertlledbol64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cesar Uequifez
Sep 15, 2022 -

Earnhardt Chevrolet responded

Please contact me at your earliest convenience as I would like to learn more about what happened. I look forward to hearing from you. Regards, Doug Miller Service Manager douglas.miller@earnhardt.com

August 26, 2022

I’ve had to have warranty work on my 2018 Chevy volt twice in the past month and the service manager Doug has gone above and beyond and helped me get things covered. Will definitely come back for work More

by guitarthrasher14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
Aug 27, 2022 -

Earnhardt Chevrolet responded

It pleases us to know that Dough went the extra mile to get your Volt back to running like new! Hope to see you again! Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

August 26, 2022

Great customer service and willingness to help. My car had water pump leak and they fit me into busy schedule and got my car fixed quickly. Was even covered by warranty so cost me nothing out of po More

by Mattk918
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hasse
Aug 27, 2022 -

Earnhardt Chevrolet responded

We are ecstatic to know that you had a quick and easy service visit! Hope to hear from you again! Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

August 22, 2022

Always been good to me Will come back when need a new car or truck More

by hexumsc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hasse
Aug 22, 2022 -

Earnhardt Chevrolet responded

It truly makes us happy to hear that you always receive the service that you're looking for! Thank you for this great review and we hope to see you again! Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

August 09, 2022

Never again will I ever attempt to do business with them again. They're vile and grimy as all xxxx. I happened to finally find a Bolt EUV in stock at their dealership. They told me there was a 5k mark up More

by AzKhaleesi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan and whoever finance manager is, Jason Hasse
Aug 10, 2022 -

Earnhardt Chevrolet responded

We understand your frustration, and we are disappointed as well that we were unable to get you into this vehicle. We had come to terms on this Bolt EUV, but we were unable to get approval from any of the multiple banks we work with. As for the Employee Pricing, it was not offered on this vehicle, as inventory is extremely scarce at the moment. We did everything we could to try and help get you behind the wheel of this vehicle, but ultimately, it was up to the banks on whether or not they would approve you. Should you like any further clarification on any of this, please contact me. Regards, Jason Gourd General Manager Jason.gourd@earnhardt.com

Aug 10, 2022 -

AzKhaleesi responded

Again. It is apparent you have crappy relationships with banks. Had y’all listened to what GM instructed EVERY dealership to do it wouldn’t have been a problem. Because they’re in high demand this gives you the right to act like a xxx and jack up the price when you were told not to? As far as GM pricing congratulations you’re the only dealership to do that. Again grimy. And funny how Van Chevrolet used all the discounts and got us approved no problem on a brand new Colorado. That deal was even harder because we traded in an upside down Trax… a TRAX. so you didn’t work hard enough or rather didn’t want to. Either way doesn’t matter. I’ll wait until the 2023s come and I’ll be sure to stop by and show you my brand new vehicle and be like “oh weird how I got approved through an upstanding dealership” you can keep swindling people and preying on their horrible senses. Not this girl.

June 25, 2022

We arrived about 30 minutes early for our oil change. Stephan got us in right away and we were done and out the door in less than an hour. Great service from a very pleasant advisor. More

by pmorton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephan Young
Jun 27, 2022 -

Earnhardt Chevrolet responded

It's great to hear that Stephan got you in and out as soon as possible! Thank you for stopping by and we hope to see you again! Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

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