
Earnhardt Chrysler Jeep Dodge Ram
Gilbert, AZ
Filter Reviews by Keyword
By Type
Showing 1,216 reviews
Tiana & Josh took excellent care of me from the time drove in to the time I picked my car up. Was done in half the promised time. The best part work and parts were covered under warranty drove in to the time I picked my car up. Was done in half the promised time. The best part work and parts were covered under warranty More
We purchased a 2022 Jeep Grand Cherokee Overland. We found the vehicle on the Jeep site by searching the new inventory and saw that it was in transit. We called to sales department and were connect We found the vehicle on the Jeep site by searching the new inventory and saw that it was in transit. We called to sales department and were connected with Rudy Estrada who has been wonderful to deal with. We requested an out-the-door price for the vehicle which he texted shortly but contained some dealer value added features. After a quick phone call, the dealer features were removed, and the new quote was texted to us. Earnhardt does not value trade-ins until the new vehicle arrives due the volatile nature of the used car market these days. Rudy sent us the shipping manifest which showed the vehicle was scheduled to arrive in AZ by rail in 2-3 weeks. He contacted us several times with status updates. Once the new vehicle was at the dealership, Earnhardt valued our trade-in from pictures and information we provided. It was somewhat less than a competing offer from CarMax but the Earnhardt offer was firm and the CarMax offer required an appraisal inspection. We accepted Earnhardt's offer after they raised it. Rudy welcomed us to the dealership and after a brief test drive to buying process began. It could not have gone smoother. Ken in finance gave us the obligatory extended warranty pitch, which was informative but not high pressure. When we told him we weren't interested, he moved on to complete the sale. We highly recommend Earnhardt. More
Chris took fabulous care of us and we're beyond thrilled with our new Rubicon! We weren't planning on buying right away, but since he was able to do extra research for us and locate the perfect vehicle (abo with our new Rubicon! We weren't planning on buying right away, but since he was able to do extra research for us and locate the perfect vehicle (about to arrive within days), we went for it. I highly recommend this dealership and our salesperson Chris. More
The service Rep, Alan, went over and above addressing our issue and we appreciate the time and attention he gave us despite being extremely busy. This dealership staff always listen well and explains items issue and we appreciate the time and attention he gave us despite being extremely busy. This dealership staff always listen well and explains items so the non-mechanic can understand. More
Best service out of all the dealerships I’ve went to looking for a vehicle.The communication was perfect kept me in the loop at all times. Would definitely shop for my next vehicle here. looking for a vehicle.The communication was perfect kept me in the loop at all times. Would definitely shop for my next vehicle here. More
$50 Gift Card for driving a Dodge Ram is a scam! We requested to drive a Dodge Ram and sales person asked us upon arrival--"do you really want to drive a Dodge Ram or just get the $50". He said we We requested to drive a Dodge Ram and sales person asked us upon arrival--"do you really want to drive a Dodge Ram or just get the $50". He said we didn't have to drive a vehicle and that he could just get us the $50 then he totally blew us off! We were really interested in finding a dealership to purchase a Jeep and thought the $50 introductory offer would be a good way to check out the dealership. Well, it was a good way to see the true colors of a few sales people. We were totally disregarded--passed off and still haven't received the gift card as advertised on their website. This dealership will not get any business from me....ever. More
Earnhardt was able to assist use with a new vehicle when no one else was able to have the Jeep Compass Trailhawk with the built in navigation system. We understood all the process and the elements on our ve no one else was able to have the Jeep Compass Trailhawk with the built in navigation system. We understood all the process and the elements on our vehicle were throughly explain. William and Krislyn were courteous, knowledgeable and overall outstanding. Several other staff members were also involved in our transaction, everyone was superior. This is our 4th vehicle purchase and we would not go anywhere else. Thank you, Tina and Tom More
Service Rep. was great, spent time throughly explaining everything needed for my appointment as well as what would be the most convenient and best use of their sh was great, spent time throughly explaining everything needed for my appointment as well as what would be the most convenient and best use of their shuttle service, which provided the best use of my time. Both my service advisor and the shuttle driver were great!! Everyone I have worked with at this dealership since 2017 have been very professional and always helpful. More