
Earnhardt Chrysler Jeep Dodge Ram
Gilbert, AZ
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Great customer experience with Kendra at Earnhardt Kendra Aceto, Internet Sales Manager was absolutely fantastic. I looked at dozens of RAM trucks and was having difficulty finding the one I wanted. Kendra Aceto, Internet Sales Manager was absolutely fantastic. I looked at dozens of RAM trucks and was having difficulty finding the one I wanted. I expanded my search to include the Phoenix area and found the truck with the options I wanted at several dealers. While they were all fine, Kendra was the real standout. She worked hard to answer all my questions, take additional pictures and worked to get the deal I needed. After an all-day drive from Southern California the last thing I wanted was a bunch of dealer xx trying to upsell me on add-ons. I couldn't be more pleased with what I encountered. Kendra met me immediately as well as the sales manager, they offered me something to drink and a comfortable place to sit while they inspected my trade. My truck was not only ready for me but washed, fueled and parked inside the showroom waiting for me. The satellite radio was already set up and registered in my name. The paperwork took about 5 minutes with no high-pressure sales. The whole experience could not have been better. Earnhardt's customer experience didn't stop with the sale. I've been working with John in the parts department on some additional equipment and he's been working very hard to ensure my part comes with everything I need. GREAT JOB, Earnhardt Chrysler Dodge Jeep RAM. I couldn't be happier. THANK YOU! More
Great service advisor We LOVE that Tiana in the service dept takes such good care of us and our 2 vehicles. We just absolutely adore her and appreciate all the hard work sh We LOVE that Tiana in the service dept takes such good care of us and our 2 vehicles. We just absolutely adore her and appreciate all the hard work she puts in. More
Great Experience ! Had a great experience at Earnhardt Chrysler. My sales person was Rick Guevara and he was great. He found me the exact truck I was looking for, which Had a great experience at Earnhardt Chrysler. My sales person was Rick Guevara and he was great. He found me the exact truck I was looking for, which was easy because their inventory is HUGE! Great shopping experience no pressure and hassle-free! I will definitely go back to Earnhardt for all future purchases! Thanks for making it easy Rick Guevara! More
Dealer Fraud Victim, Hope Jeep reads this and takes action on Earnhardt's dealerships and salesmen for defrauding customers. Bought 3 jeeps together in one transaction fr Hope Jeep reads this and takes action on Earnhardt's dealerships and salesmen for defrauding customers. Bought 3 jeeps together in one transaction from Gilbert Earnhardt, all three were top of the line Rubicon models with all the bells and whistles. that is not it, between me and my family we have been loyal and bought multiple cars in many years from earnhardt. Wish we gave our business to someone else. When we purchased the three Jeep JL Rubicon's Unlimited, we wanted them certain way. sales person was able to get that accept one. which he was unable to get me one with hardtop, to keep the sales, he insisted that once we buy the jeep, we are automatically a part of "jeep Wave program", which would offer us the hardtop of Jeep for around $1000. which would be same price as an upgrade at the time of new jeep purchase. Now finally that the hard tops are available from Wave program/Jeep/Mopar to buy, there is no such thing as paying $1000 for hard top for Jeep customers, instead they are around $2800. We believe we were cheated by Earnhardt, even after giving them so much business in years and in one day. the name of the salesperson was Andres. After buying the jeep i tried contacting Andres multiple times but he would ignore my calls. At this point i'm under the impression that Earnhardt cheated us. It's a Car Dealer Fraud. If not resolved, I'll be taking legal actions!!!! More
Mike Riley rocks We had the best experience at Earnhardt. Every department exceeded our expectations. I love my new Charger. Mike Riley was a pleasure to deal with an We had the best experience at Earnhardt. Every department exceeded our expectations. I love my new Charger. Mike Riley was a pleasure to deal with and would recommend him to sell you a car. It was 1st class all the way. “No Bull”. More
warranty on paint and oil change I have had nothing but awesome experiences with Earnhardt. This is not the first vehicle that I have purchased from Earnhardt. Customer Service is a I have had nothing but awesome experiences with Earnhardt. This is not the first vehicle that I have purchased from Earnhardt. Customer Service is above reproach and this time Sean was my attendant. He was very personable and is an asset to the Earnhardt family. I have referred many people to Earnhardt and will continue to do so. More
Watch Out Leased a 2019 Charger Hellcat April 4th 2019. Signed and reviewed the agreement to provide insurance page of the lease documents. Emailed my insurance Leased a 2019 Charger Hellcat April 4th 2019. Signed and reviewed the agreement to provide insurance page of the lease documents. Emailed my insurance information to the sales manager as requested. Dealer said I was good to go and let me leave the lot. May 28th I get a letter from Chrysler Capital telling me my insurance is insufficient and I need to make changes. The changes they require will cost me about another 250 a month in insurance. In addition to this I keep getting calls about a GPS device they left in my car that I need to go have them remove. This is what you can expect at earnhardt dodge...... More
Rest, Relax, With Option to Wait Has it all: customer concierge, large open/clean showroom, robust cafe, comfy lounge chairs w/HDTVs, shuttle service & direct customer service support Has it all: customer concierge, large open/clean showroom, robust cafe, comfy lounge chairs w/HDTVs, shuttle service & direct customer service support via text updates. More
Great service; prompt status; knowledgeable people. I have always received great service from Earnhardt. People are happy and pleasant. My service advisor, Alan Clark, has been my advisor for nearly 2 I have always received great service from Earnhardt. People are happy and pleasant. My service advisor, Alan Clark, has been my advisor for nearly 20 years. More
Regular service Made an appointment. Vehicle was done in a timely matter. Bought the vehicle new about 6 years ago at Earnhardt's. Have always been treated in a pr Made an appointment. Vehicle was done in a timely matter. Bought the vehicle new about 6 years ago at Earnhardt's. Have always been treated in a professional way. My service advisor Tiana is very knowledgeable and has never steered me wrong. More