Earnhardt Chrysler Jeep Dodge Ram

Sincere personal Past experiences purchasing a vehicle has been difficult and some what painfull. My wife and I were both taken back by the genuine personal especially Past experiences purchasing a vehicle has been difficult and some what painfull. My wife and I were both taken back by the genuine personal especially Kendra Aceto who went over the top to make us feel good about coming into the dealership. Kendra took pictures of all the options I had asked for in our Jeep, this to make me at ease due to a very bad experience at another dealership. Thank you Kendra Aceto. Respectfully, Gene & Diane Sorkine More

New 2019 Ram owner :) A had a great experience. Very happy with my new truck. Thank you Kendra Aceto! I would recommend this dealer to any of my friends. A had a great experience. Very happy with my new truck. Thank you Kendra Aceto! I would recommend this dealer to any of my friends. More

Earnhardt Chrysler Jeep Dodge Ram = Extortion Today 07/2/2019, Earnhardt Chrysler Jeep Dodge Ram dealership in Gilbert, AZ has done the five year inspection service on my 2009 Chrysler Town and C Today 07/2/2019, Earnhardt Chrysler Jeep Dodge Ram dealership in Gilbert, AZ has done the five year inspection service on my 2009 Chrysler Town and Country. The inspection is to maintain the lifetime warranty on the power-train of the minivan. The dealer's service representative called 4 hours after the minivan was dropped off for inspection. He proceeded to read an endless list of issues with the car and it will cost ten thousand dollars to fix all the issues. I scratched my head, and started wondering; who in their right mind will try to sell this load of BS to a minivan owner who's minivan has two hundred and thirty thousand miles and it is ten years old. To top it off, he proceeds to tell me; if all the items on the list are not fixed, the lifetime power-train warranty is null an void. One word to sum it up; Extortion. I wouldn't trust this dealership with a flat tire, every employee is a reflection of the culture of the entire organization. Crooks More

New vehicle purchase I recently purchased a 2019 Dodge Grand Caravan. I was provided with top quality service from start to finish. Kenneth Parker help me find the best ve I recently purchased a 2019 Dodge Grand Caravan. I was provided with top quality service from start to finish. Kenneth Parker help me find the best vehicle for my family to enjoy. My family is happy with the purchase and can't wait to make fun memories on our next roadtrip. Thank you. More

Great customer service! Recently purchased a 2019 Grand Cherokee at Earnhardt Jeep. Was second Jeep purchased at dealership. Amazing customer service by Mike Riley! Mike w Recently purchased a 2019 Grand Cherokee at Earnhardt Jeep. Was second Jeep purchased at dealership. Amazing customer service by Mike Riley! Mike was awesome and treated us like family. Took time to answer all questions and explained all details to ensure we had the best deal. Definitely recommend Ernhardt Jeep and especially Mike Riley! More

Excellent Service as always! Service department is great. Never an argument about a loaner when the service time will be a little long. I was able to get all the recalls done in Service department is great. Never an argument about a loaner when the service time will be a little long. I was able to get all the recalls done in one trip and also have the 33 point inspection completed. Thank you Alan for making the trip to the service department a pleasant experience. More

Great customer experience with Kendra at Earnhardt Kendra Aceto, Internet Sales Manager was absolutely fantastic. I looked at dozens of RAM trucks and was having difficulty finding the one I wanted. Kendra Aceto, Internet Sales Manager was absolutely fantastic. I looked at dozens of RAM trucks and was having difficulty finding the one I wanted. I expanded my search to include the Phoenix area and found the truck with the options I wanted at several dealers. While they were all fine, Kendra was the real standout. She worked hard to answer all my questions, take additional pictures and worked to get the deal I needed. After an all-day drive from Southern California the last thing I wanted was a bunch of dealer BS trying to upsell me on add-ons. I couldn't be more pleased with what I encountered. Kendra met me immediately as well as the sales manager, they offered me something to drink and a comfortable place to sit while they inspected my trade. My truck was not only ready for me but washed, fueled and parked inside the showroom waiting for me. The satellite radio was already set up and registered in my name. The paperwork took about 5 minutes with no high-pressure sales. The whole experience could not have been better. Earnhardt's customer experience didn't stop with the sale. I've been working with John in the parts department on some additional equipment and he's been working very hard to ensure my part comes with everything I need. GREAT JOB, Earnhardt Chrysler Dodge Jeep RAM. I couldn't be happier. THANK YOU! More

Great Experience ! Had a great experience at Earnhardt Chrysler. My sales person was Rick Guevara and he was great. He found me the exact truck I was looking for, which Had a great experience at Earnhardt Chrysler. My sales person was Rick Guevara and he was great. He found me the exact truck I was looking for, which was easy because their inventory is HUGE! Great shopping experience no pressure and hassle-free! I will definitely go back to Earnhardt for all future purchases! Thanks for making it easy Rick Guevara! More

Great service advisor We LOVE that Tiana in the service dept takes such good care of us and our 2 vehicles. We just absolutely adore her and appreciate all the hard work sh We LOVE that Tiana in the service dept takes such good care of us and our 2 vehicles. We just absolutely adore her and appreciate all the hard work she puts in. More

Dealer Fraud Victim, Hope Jeep reads this and takes action on Earnhardt's dealerships and salesmen for defrauding customers. Bought 3 jeeps together in one transaction fr Hope Jeep reads this and takes action on Earnhardt's dealerships and salesmen for defrauding customers. Bought 3 jeeps together in one transaction from Gilbert Earnhardt, all three were top of the line Rubicon models with all the bells and whistles. that is not it, between me and my family we have been loyal and bought multiple cars in many years from earnhardt. Wish we gave our business to someone else. When we purchased the three Jeep JL Rubicon's Unlimited, we wanted them certain way. sales person was able to get that accept one. which he was unable to get me one with hardtop, to keep the sales, he insisted that once we buy the jeep, we are automatically a part of "jeep Wave program", which would offer us the hardtop of Jeep for around $1000. which would be same price as an upgrade at the time of new jeep purchase. Now finally that the hard tops are available from Wave program/Jeep/Mopar to buy, there is no such thing as paying $1000 for hard top for Jeep customers, instead they are around $2800. We believe we were cheated by Earnhardt, even after giving them so much business in years and in one day. the name of the salesperson was Andres. After buying the jeep i tried contacting Andres multiple times but he would ignore my calls. At this point i'm under the impression that Earnhardt cheated us. It's a Car Dealer Fraud. If not resolved, I'll be taking legal actions!!!! More