
Earnhardt Chrysler Jeep Dodge Ram
Gilbert, AZ
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excellent my salesman Travis Drysdale was excellent, he got me into a new truck with the payments i wanted. I will be coming back in the future. my salesman Travis Drysdale was excellent, he got me into a new truck with the payments i wanted. I will be coming back in the future. More
Recall We had a recall on our Dodge Journey Earnhardt and the service dept did an excellent job with speedy service to take care of the recall Thank you fo We had a recall on our Dodge Journey Earnhardt and the service dept did an excellent job with speedy service to take care of the recall Thank you for your great service and friendly customer service. More
Our sales experience We love Earnhardt Jeep and our sales specialist Joshua! He was not high pressure and tailored the sale to our needs. We will come back again! We love Earnhardt Jeep and our sales specialist Joshua! He was not high pressure and tailored the sale to our needs. We will come back again! More
Speedy service in an emergency We bought our 2014 Jeep Cherokee in NM. It broke down on us here in Phoenix at the worst time- my husband had just had a total knee replacement and wa We bought our 2014 Jeep Cherokee in NM. It broke down on us here in Phoenix at the worst time- my husband had just had a total knee replacement and was in the car with me. Thanks so much to Rosemary Serna and the rest of the service staff for getting us into a comfortable rental at Enterprise, finding the problem and fixing the car right away- the same day. We were very impressed with the personal, professional service. And thank you Rosemary for figuring out how to get my grandson's car seat out! We will be back. Katherine (Mrs. Andrew) Martinez More
2017 Ram Purchase I would like to express that my truck buying at Earnhardts was the best experience I've ever had! Pete Johnson went above and beyond showing me trucks I would like to express that my truck buying at Earnhardts was the best experience I've ever had! Pete Johnson went above and beyond showing me trucks and helping me find the right one within my budget. The entire team was amazing. I got a very fair trade in value on my old truck. I will highly recommended this dealership and give "extra" kudos to Pete for his prompt email/texts and phone calls to make this a super easy, no hassle buy! More
Always treated fairly and personally I bought my '06 2500 Ram at Earnhardt and have returned to Earnhardt for all service and repair issues. Have known and dealt with Rose as my service a I bought my '06 2500 Ram at Earnhardt and have returned to Earnhardt for all service and repair issues. Have known and dealt with Rose as my service advisor for at least 10 of the last years. I've come to think of her as a trusted friend and I've never been disappointed as a result. This last time was simply for an oil change and to replace the two batteries which I'd been jumping for the last three days to start. It was obvious they were bad. When I pulled I was initially met by a young man who said he could smell the batteries. I couldn't smell myself if I was on fire. Then I was met by Tammy Shriner who also noted the battery smells. She popped the hood and noted smoke. Again something I hadn't noted. She immediately arranged to get the truck back into the shop as soon as possible so the issue could be addressed before the batteries caught fire or exploded. Up to that point I had only thought the bad batteries were an inconvenience and had not recognized the potential danger the batteries represented. I was grateful for both Tammy and that young man recognizing the seriousness of the battery's condition and working immediately to resolve the issue. So, in summary, I was very pleased and grateful for Earnhardt personnel's knowledge and reactions relating to this particular visit which had been for me a simple oil change and battery replacement. Could have been a smoking heap along side the road somewhere otherwise. Of course I visited with Rose to assess what work might be needed as dictated by my mileage (and a hug). She is remarkable in being able to ascertain what warranty scheduled work is due and has been done. And there are numerous personnel back in the shop that are unnamed but have done superior work on my vehicle over the years to whom I'm grateful. More
Amazing Customer Service I was in and out fast. I didn't even know I could get my windshield fixed as well and they got everything fixed for me. Will come again and recommend I was in and out fast. I didn't even know I could get my windshield fixed as well and they got everything fixed for me. Will come again and recommend to friends. More
Pleasant as always! I have 1.5 year old Cherokee and a turning 3 year old boy. When something wrong with my car, it's quite exciting to handle them both. But I can alway I have 1.5 year old Cherokee and a turning 3 year old boy. When something wrong with my car, it's quite exciting to handle them both. But I can always rest assured with Earnhardt, ESPECIALLY with Rosemary!! More
Awesome dealership, found the perfect car for me They helped us find the right car, and were willing to work with us on a trade in. All around a very reliable deaership. Thanks pete! They helped us find the right car, and were willing to work with us on a trade in. All around a very reliable deaership. Thanks pete! More
I'm waiting to see if everything is going to be corrected Bought a jeep that had a defective soft top. Per my agreement for purchase they agreed to fix it ( I wanted it replaced, but they said they could fix Bought a jeep that had a defective soft top. Per my agreement for purchase they agreed to fix it ( I wanted it replaced, but they said they could fix it). To make a long story short, they have brought it back 3 times after telling me it was fixed. However, all 3 times, including presently, the top is not repaired properly. I'm working with one of the managers and he is assuring me this will be resolved. I will come back and edit and/or add to my review as this process continues. I'm very hopeful it will be resolved. More