Earnhardt Chrysler Jeep Dodge Ram - Service Center

I love Earnharts. Great service! Tammy was so helpful and kept me informed about my service. Thank you Earnharts jdr.will always come back for the great customer service kept me informed about my service. Thank you Earnharts jdr.will always come back for the great customer service More

Flat tire no air left Thanks Dawn really appreciate you for helping me not every day I come for help, but you followed through to make a bad day turn into a good day Thanks Dawn really appreciate you for helping me not every day I come for help, but you followed through to make a bad day turn into a good day More

Great service, Nick was a very good service adviser. No pressure for items not needed.Vehicle was done in a good time frame. Very much appreciated. pressure for items not needed.Vehicle was done in a good time frame. Very much appreciated. More

An example of Professionalism The 30 minute drive to Earnhardt's versus the service shop was the definitely the right decision. The quality of work was great, but the service by th The 30 minute drive to Earnhardt's versus the service shop was the definitely the right decision. The quality of work was great, but the service by the Earnhardt professionals was best in class. From the check in experience to the updates through out was just awesome. I will definitely be back. Thank you! More

Service Advisor is amazing I have not had good luck in the past. This all changed with Tiana Dela Cruz. She is by far the most detailed and attentive Advisor I have ever felt wi I have not had good luck in the past. This all changed with Tiana Dela Cruz. She is by far the most detailed and attentive Advisor I have ever felt with. Through many dealers I have been too in AZ. This was the best experience possible. I am disabled and Tiana made sure my Truck was pulled up front even before I arrived. The extra steps by Tiana served to prove people actually care. Hooray for your hire of Tiana. She is the Gold Star of Earnhardt CJD. More

Professional and courteous service. Mike Reilly was our sales Rep when we purchased our 2500 Ram truck on New Years Day. He was awesome! He was very professional and helpful and made th Mike Reilly was our sales Rep when we purchased our 2500 Ram truck on New Years Day. He was awesome! He was very professional and helpful and made the process easy and comfortable. This dealership is fortunate to have someone of his caliber on their staff. Tom Leeper was also very pleasant to deal with and very helpful. More

Dead Battery Service Josh Strickland at Earnhardt Chrysler Jeep Dodge and Ram has always taken care of me and my 2004Dodge Ram. I had a Dead Battery and Josh got me in and Josh Strickland at Earnhardt Chrysler Jeep Dodge and Ram has always taken care of me and my 2004Dodge Ram. I had a Dead Battery and Josh got me in and out in an acceptable amount of time. Josh is courteous, knowledgeable, polite, and timely. I will ALWAYS have my pickup serviced at Earnhardt's. Also, Marvin in the waiting area is incredible and a tremendous asset to Earnhardt's. Definitely, makes the waiting process painless and pleasant. More

Courtney at Earnhardt was so incredibly helpful. We will always come to Earnhardt for our Jeep and Ram maintenance, and for future vehicle purchases as well. You have an amazing team at Earnhardt, and Court always come to Earnhardt for our Jeep and Ram maintenance, and for future vehicle purchases as well. You have an amazing team at Earnhardt, and Courtney truly stands out. More

Great service writer Amanda at Earnhardt Dodge, Chrysler, Jeep in Gilbert, AZ! Stopped in for an express oil change and it was done in a fast and efficient way. Jeep in Gilbert, AZ! Stopped in for an express oil change and it was done in a fast and efficient way. More

I bought my Jeep from Courtesy but brought it to Earnhardt for a major concern I was having. I bought a brand new 2019 Jeep Wrangler Unlimited Sport S (JLU). I loved every minute of driving it until Earnhardt for a major concern I was having. I bought a brand new 2019 Jeep Wrangler Unlimited Sport S (JLU). I loved every minute of driving it until at about 1k miles every time I start my Jeep at the beginning of the day or any time it’s been sitting more than a few hours and shift into any gear (automatic 8 speed trans) it makes a loud clunking noise and a small jolt. I expressed these concerns to service advisor Brandon and he claimed it was normal operation and that the rear drive shaft is engaging causing it to make a loud clunk, on a Jeep who currently 3,662 miles. I insisted on finding a Jeep of the same exact build as mine to prove that the noise was not consistent upon all Jeeps of my model. The stock Jeep on Earnhardt’s lot upon a cold start up made no noise, as my Jeep once did, when shifted into gear (as supposed to) I receive a call from Brandon at 5:12 PM stating my car was finished. I went to the dealership and he stated nothing was wrong the technician looked at it the softwares were updated its good to go. The noise still not being identified and fixed he said “what do you want me to do for you chandler?” I had arrived 45 minutes prior to the Service Department closing and requested to speak to the manager in which I was denied over the phone and I saw pass me multiple times. My concerns were not brought to his attention before Brandon informed me they were closed and they would not pay for my rental car passed today because my Jeep is fine. I then went into to speak with Jay Underwood who tried to convince me that this is normal operation for a cold Jeep the trans oil would need to heat up, but the noise could not be duplicated on their cold Jeep. He told me to start a lot of every time in which I have already done and that they would call me sometime next week (obviously of not major concern to them). I felt like me and my Jeep were a huge burden to everyone there and they wanted me out instead of trying to resolve a major issue. I would never recommend buying or servicing your cars anywhere near a dealership with the Earnhardt name. Stay far far away. Terrible experience, they do not want to fix the underlying issue at their own cost so they are pushing me away until my issue becomes larger and there is no warranty coverage. More